Reliable and flexible webinar service

Excellent tool

in general it is very good, I can create events, send invitations by mail and the reports are simply incredibly functional, maybe I would just like to have the hybrid events mode

Pros

the reports and the great ease of use are its greatest advantages

Cons

it is complicated to add white label functionality and hybrid events

Big Maker is an excellent option to do webinars

BigMaker has helped me generate leads through webinars and increase my sales. Having a solid webinar tool allows me to focus and improve my marketing strategies through webinars

Pros

I can do a lot of things with Bigmaker, without buying other tools, for example: live webinar evergreen webinar Conference hall Automations

Cons

It has a learning curve that requires investing a little time. As it is a very complete tool, you have to understand each of the options to take advantage of it.

All bark, no bite

Trying to get this software to function as needed to be a proper marketing tool is like trying to shove an oval peg into a round hole. It's like 80% of the way there, but that 20% is critical and customer service is downright snotty to you, as though your desire for the features promised to function makes you difficult. The feature requests list is a joke- there are hundreds upon thousands of requests in there for the same 20 features, worded slightly differently- many of which are years old with absolutely zero acknowledgement from the BM team. Save yourself the headache.

Pros

It appears to have all the features one would need to host life, evergreen, or hybrid events.

Cons

The features that are missing are critical. For one- you aren't furnished with a custom domain, meaning if you're using this for marketing purposes- you can't instal or use your Facebook pixel effectively. This is a deal breaker. The registration widgets are only compatible with their built-in, ugly AF landing pages. If you opt to use your own landing pages, it won't automatically redirect. This makes the registration process clunky and unintuitive for participants. Also, because it doesn't automatically redirect- your Meta pixel won't fire! The registration landing pages are ugly, require extensive CSS customization, and are useless because again- no ability to register the domain with your advertising account. Participants are prompted to touch the screen to start hearing the audio, but most miss this notice- it leaves a poor taste in their mouth when something doesn't work immediately and intuitively. There's zero security built-in, which means once a bot gets a hold of your URL you're flooded with bogus registrations- and if you use your own security it bypasses the block list. The analytics are NIGHTMARE with no ability to filter by date- which makes collecting KPIs a tedious manual task.

BigMarker Powers our LeadGen Marketing

The initial learning curve is medium to high, but once you know how it works, its easy to use and works like a charm. Customer support is outstanding!

Pros

The ease of use and its numerous features make BigMarker the top-of-shelf solution for our automated webinar needs.

Cons

Advanced features mean you need to invest a bit more time to get the job done.