BigMarker Software

BigMarker Software

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About BigMarker

BigMarker is cloud-based webinar-hosting and marketing tool for organizations in the technology, education and nonprofit industries. Modules and key features include automated webinars, landing pages, chat, polls, handouts, recording, meeting rooms, analytics and reporting. BigMarker’s landing pages module enables professionals to create customized landing pages by utilizing templates. Users can also personalize pages with their own logos and color themes. The landing pages are mobile and tablet compatible. Further, marketing managers can create email campaigns and social media campaigns for potential clients. Its analytics module allows users to create data visualizations and view real-time performance metrics. Pricing is on a monthly subscription basis that ...
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Welcome your attendees to your virtual event with a fully customizable lobby and navigation panel to explore your event.

BigMarker User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 311 reviews

Tracey

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2021

Reliable and flexible webinar service

User Profile

Ivan

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

Excellent tool

in general it is very good, I can create events, send invitations by mail and the reports are simply incredibly functional, maybe I would just like to have the hybrid events mode

Pros

the reports and the great ease of use are its greatest advantages

Cons

it is complicated to add white label functionality and hybrid events

Reasons for choosing BigMarker

due to the large number of professional functionalities

Gabriel

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Big Maker is an excellent option to do webinars

BigMaker has helped me generate leads through webinars and increase my sales. Having a solid webinar tool allows me to focus and improve my marketing strategies through webinars

Pros

I can do a lot of things with Bigmaker, without buying other tools, for example: live webinar evergreen webinar Conference hall Automations

Cons

It has a learning curve that requires investing a little time. As it is a very complete tool, you have to understand each of the options to take advantage of it.

Reasons for choosing BigMarker

I tried both meetvio and Webinar Jam and BigMaker was the one that gave me the best solutions and tools to make webinars.

Reasons for switching to BigMarker

Big Maker is a tool with more options and more stable. I could also integrate it with moosend, which is the email platform that I use.

Allana

Company size: 2-10 employees

Industry: Individual & Family Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2022

All bark, no bite

Trying to get this software to function as needed to be a proper marketing tool is like trying to shove an oval peg into a round hole. It's like 80% of the way there, but that 20% is critical and customer service is downright snotty to you, as though your desire for the features promised to function makes you difficult. The feature requests list is a joke- there are hundreds upon thousands of requests in there for the same 20 features, worded slightly differently- many of which are years old with absolutely zero acknowledgement from the BM team. Save yourself the headache.

Pros

It appears to have all the features one would need to host life, evergreen, or hybrid events.

Cons

The features that are missing are critical. For one- you aren't furnished with a custom domain, meaning if you're using this for marketing purposes- you can't instal or use your Facebook pixel effectively. This is a deal breaker. The registration widgets are only compatible with their built-in, ugly AF landing pages. If you opt to use your own landing pages, it won't automatically redirect. This makes the registration process clunky and unintuitive for participants. Also, because it doesn't automatically redirect- your Meta pixel won't fire! The registration landing pages are ugly, require extensive CSS customization, and are useless because again- no ability to register the domain with your advertising account. Participants are prompted to touch the screen to start hearing the audio, but most miss this notice- it leaves a poor taste in their mouth when something doesn't work immediately and intuitively. There's zero security built-in, which means once a bot gets a hold of your URL you're flooded with bogus registrations- and if you use your own security it bypasses the block list. The analytics are NIGHTMARE with no ability to filter by date- which makes collecting KPIs a tedious manual task.

Reasons for choosing BigMarker

I got a lifetime deal on it. I regret the purchase.

Response from BigMarker

Hi Allana, We're so sorry that your BigMarker experience did not match your expectations. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. If you could please email us at andy@team.bigmarker.com, we would appreciate your time so that we can investigate your feedback further to resolve this situation. Thank you, Team BigMarker

Replied June 2022

Stephan

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

BigMarker Powers our LeadGen Marketing

The initial learning curve is medium to high, but once you know how it works, its easy to use and works like a charm. Customer support is outstanding!

Pros

The ease of use and its numerous features make BigMarker the top-of-shelf solution for our automated webinar needs.

Cons

Advanced features mean you need to invest a bit more time to get the job done.

Reasons for choosing BigMarker

The guys at Easywebinar do better in terms of business ethics and have a good product actually. But BigMarker comes out on top any time.

Reasons for switching to BigMarker

Webinarjam comes with slow servers and a clunky interface. On top if, the owner seems to prefer to eat his cake without caring for the SAAS users. A business ethic that's not our cup of tea. The guys at Easywebinar do better in terms of business ethics and have a good product actually. But BigMarker comes out on top any time.

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