All Blackbaud CRM Reviews
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Blackbaud CRM Reviews
Reviews Summary
Overall Rating
3.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.1
Customer Support
3.4
Value for money
2.9
Functionality
3.4
Pros
"This might be a good software for large organizations with a department of accounting folks, but small organizations need to run a different direction. "
"During the initial presentation, they bragged about how useful they are for small non-profits. "
"All of our fundraising and grant data is in one place instead of stored in multiple locations we have a more thorough picture of our fundraising goals and performance."
Cons
"One of our board members entered into an agreement without board authorization. When we try to undo this agreement, they came at us with their lawyer."
"BlackBaud send us many threatening letters, and even though our attorney responded, we made a years worth of payments."
"Don't buy the line you can call one company for all your needs because it works like 20 companies all pointing their finger at each other and it is impossible to resolve problems. "
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