--- title: "Bloomreach Software Reviews, Demo & Pricing - 2026" description: "Review of Bloomreach Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) / Bloomreach Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/alternatives/) # Bloomreach Review Custom quote 5 plans Wondering if Bloomreach is right for your organization? Our Marketing Automation Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Bloomreach 4.8 [(56)](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/) Pricing Pricing available upon request ### About Bloomreach Bloomreach is an AI platform for personalized customer engagement. Loomi, Bloomreach’s agentic personalization platform, brings customer data, predictive intelligence, and activation together to help brands tailor experiences in real time across email, web, mobile, messaging, ads, and ecommerce search. Marketing teams can use Bloomreach to build and optimize personalized campaigns and customer journeys, while ecommerce teams can improve product discovery with AI-powered search and merchandising. Bloomreach also offers AI agents for marketing and conversational shopping. By connecting customer context with the channels where people browse and buy, Bloomreach helps businesses deliver relevant interactions throughout the customer journey. Bloomreach serves brands across industries including retail, financial services, hospitality, and gaming. Do you work for Bloomreach? [Manage this product listing](https://www.g2.com/products/bloomreach-bloomreach/claim_requests/new?auto=true) Wondering if Bloomreach is right for your organization? Our Marketing Automation Software selection experts can help you in 15 minutes or less. ## Bloomreach User Interface ## Popular Bloomreach Alternatives Main Product Bloomreach 4.8 [(56)](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.57Value for money - 4.92Customer support - 4.59Functionality Pricing Available upon request Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.76Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) 4.5 [(6261)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) Ratings Breakdown - 4.33Ease of use - 4.18Value for money - 4.38Customer support - 4.41Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.77Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price ## Bloomreach Pricing and Plans Bloomreach has five plans. Email (ESP), Marketing Automation, Ecommerce Search, Marketing Agent, and Shopping Agent are custom-priced. Email (ESP) Contact Vendor for Pricing Go past \[First Name\]. Loomi builds every email around the individual, in real time. Send time tuned to each person A/B tests that pick their own winner Revenue you can see per send 99% inbox placement… No plan information available Marketing Automation Contact Vendor for Pricing Marketing that sells, not blasts. Turn first-time buyers into repeat customers. 17 native channels Web and app personalization Ad targeting and retargeting Journey orchestration and A/B testing… No plan information available Ecommerce Search Contact Vendor for Pricing Answers questions, not just keywords. Turn browsers into buyers. Self-learning site search Merchandising insights and control Product recommendations Long-tail SEO pages… No plan information available Marketing Agent Request Pricing Finds the opportunity, then builds the campaign. Launch personalized campaigns in minutes, not weeks. Spots campaigns you should be running, but aren't Builds the audience, journey, and on-brand creative Sends each customer the best-performing version Nothing launches until you approve it… No plan information available Shopping Agent Request Pricing The smartest associate on your site. Guide every shopper to the right purchase. Behavior-based triggering Answers grounded in your real-time catalog Personalized recommendations Your look and feel, embedded on site… No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Bloomreach pricing compare to alternatives? Explore how Bloomreach's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Bloomreach4.8[(56)](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) | $9.00 /mo | Not available | Available | 4.5 | | [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) | $12.00 /mo | Available | Available | 4.7 | | [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) | $15.00 /mo | Available | Not available | 4.3 | | [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)4.5[(6,261)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) | $15.00 /user/mo | Available | Available | 4.2 | Bloomreach4.8[(56)](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) * * * Starting price $9.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) * * * Starting price $12.00 /mo Free trial Available Free version Available Value For Money 4.7 - [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Not available Value For Money 4.3 - [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)4.5[(6,261)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) * * * Starting price $15.00 /user/mo Free trial Available Free version Available Value For Money 4.2 ## Bloomreach Features - Popular features found in Marketing Automation A/B Testing Campaign Analytics Drip Campaigns Landing Pages/Web Forms Lead Management Multi-Channel Marketing Multivariate Testing ROI Tracking Sales Analytics Segmentation Social Marketing - More features of Bloomreach 2-Way Messaging Abandoned Cart Saver Access Control Access Controls/Permissions Account Based Marketing Accounting Integration Accounting Reports Activity Dashboard Activity Monitoring Activity Tracking Adaptive Campaign Logic Adaptive Learning Ad hoc Reporting Ad Optimization Advertising Management AI AI Assisted Testing AI Copilot AI Copy Generation AI Generated Variations AI/Machine Learning AI SMS AI Sorting AI Text Generation AI Text Summarization AI Text-to-Speech AI Writing Assistant Alerts/Escalation Alerts/Notifications Analytics API API Integration Apple Calendar Integration Application Attribution Application Management App Notifications Appointment Scheduling Approval Process Control Archiving & Retention Assessment Management Asset Lifecycle Management Attachment Search Audience Insights Audience Segmentation Audience Targeting Audit Management Authentication Autocomplete Automated Alerts and Tasks Automated Email Responses Automated Responses Automated Scheduling Automatic Backup Automatic Replies Automatic URL Shortening Autonomous Campaign Engine Autonomous Task Execution Autoresponders B2B Backlink Monitoring Barcode/Ticket Scanning Basic Reporting Behavioral Analytics Behavioral Targeting Behavioral Triggering Behavior Analytics Behavior Tracking Brand Guidelines Brand Management Brand Optimization Breadth of Partner Applications Budgeting Building and Personalizing Emails Bulk Ordering Bulk SMS Calendar Management Campaign Analysis Campaign Insights Campaign Management Campaign Planning Campaign Scheduling Campaign Segmentation Campaign Stickiness Campaign Tracking Canned Responses CAN-SPAM Compliance Catalog Management Categorization/Grouping Channel Management Charting Chatbot Chat/Messaging Checkout Process Click Tracking Cohort Analysis Collaboration Tools Commenting/Notes Communication Management Competitive Analysis Competitor Monitoring Compliance Management Configurable Workflow Consent Management Contact Database Contact Management Content Analytics Content Delivery Content Ideas Content Library Content Management Content Marketing Content Performance Content Personalization Content Publishing Options Contextual Targeting Conversational Campaign Setup Conversational Workflow Builder Conversion Rate Optimization Conversion Tracking Coupons Coupons and Promotions CRM CRM & CDP Integration CRM & CDP Sync CRM Integration Cross Browser Support Cross-Channel Orchestration Cross-system Integration Customer Accounts Customer Activity Tracking Customer Database Customer Insights Customer Journey Mapping Customer Management Customer Profiles Customer Segmentation Customer Surveys Customer Touchpoints Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Customization Interface Customize Dashboard Dashboard Creation Data Aggregation Data Analysis Tools Database Support Data Capture and Transfer Data Cleansing Data Collection Data Connectors Data Enrichment Data Extraction Data Import/Export Data Import & Export Tools Data Integration Data Migration Data Orchestration Data Quality Control Data Quality Management Data Recovery Data Security Data Source Connectors Data Storage Management Data Synchronization Data Verification Data Visualization Decision Making De-Coupled Front & Back Ends Digital Asset Management Discount Management Document Classification Document Management Document Review Document Storage Drag & Drop Drag & Drop Editor Dynamic Content Dynamic Content Optimization E-commerce Integration eCommerce Management Editorial Calendar Electronic Forms Electronic Payments Email and Mobile Preview Email Automation Email Campaign Management Email Campaigns Email Distribution Email Management Email Marketing Email Monitoring ## Bloomreach Integrations Google Ads Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Mailjet Integration rated undefined from -1 review Mailgun Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review See all 83 integrations ## Bloomreach User Reviews ## Bloomreach customer ratings - Overall rating: 4.8/5 - Total reviews: 56 ### Rating distribution - 5 stars: 43 reviews (77%) - 4 stars: 13 reviews (23%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.6/5 - Customer support: 4.9/5 - Functionality: 4.6/5 --- ### Exponea - Overall rating: 5/5 - Reviewer: Branislav K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered With Exponea we are able to introduce to our customer their each individual consumer with its unique digital behavior, explore the real performance of Marketing Campaigns investments and use Automation to understand and drive unexplored sales potential. Using various analytical functions (segmentation, attribution, funnels and retention analysis) we are able to understand "what is happening in real time" and what needs to be done trough communication channels (SMS, email, layers…) to improve the sales performance for our customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Bloomreach use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a great tool, and it has a lot of potential, but at the current state and for the needs of my company is quite difficult to implement personalized content for independent native apps. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros -The responsiveness of the webapp. It works well and it's quite fast. -Pretty straightforward, bugs are quite uncommon. -The ammount of tools that has integrated, it's quite complete an a very powerful tool. -The snapshot preview for emails!!! -The documentation is quite good, almost perfect. #### Cons -Jinja used in bloomreach is not the full version and Bloomreach lacks a little bit explaining properly all the features available. It would be nice to have all the functionality from jinja. -Initiatives are sometimes a bit hard to deal with when it comes to dependencies and so. Sometimes moving an asset or weblayer to a different initiative can cause all the items with a dependency to be moved without a very clear message that it's going to happen. --- ### Ok email automation platform. Terrible CDP. - Overall rating: 4/5 - Reviewer: Vincent C. - Industry: Financial Services - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ok email automation platform. Terrible CDP. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A lot of potential customization like a sandbox #### Cons Default and out of the shelf functionality is limited or unnecessarily complex --- ### Bloomreach - a fantastic CRM tool that'll improve your marketing comms strategey - Overall rating: 5/5 - Reviewer: Jack L. - Industry: Automotive - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive experience with the tool, it has allowed us to serve the right message to the right user at the right time through the automations tool. It has also opened up alternative channels which previously required our engineering team to build - such as in-app messages and web pop ups. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The automation system allows you to quickly and visibility build complicated automations quickly. #### Cons There can be a steep learning curve when first using the tool, there is a very helpful help centre however sometimes the answers to issues aren't clear or easy to find. --- ### Next level of campaign management with Bloomreach! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy this tool is self-service and I don't have to depend on IT. I can access easily our customer data. Bloomreach is a platform with limitless possibilities on orchestration with the right conditions. I love the flexibility of the tool. Documentation is very helpful. Dashboards are visually effective for me. I like how Bloomreach is innovative and following, maybe even setting trends we can explore and take advantage of. Bloomreach listens to our feedback. Minimalistic assess approach is something we'd like to explore. #### Cons As we are insurance company, we are missing Bloomreach's integrations for other communication channels e.g. phone calls (call centre), post, etc. I'd like to see more detailed insights to multichannel orchestration for offline comms. We are able to adjust our campaigns but I would love to get from Bloomreach more visibility how to make this. The partner agency is supporting our integrations and ongoing processes.I completed the Academy fundamentals course - my experience with the tutor was disappointing, the person seemed to be off with the knowledge they shared with our class. --- ### Bloomreach is the ultimate solution for our company! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Internet - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Bloomreach is a great tool and we are enjoying all of its capabilities and features. I love webhooks, it's an ultimate tool to do any kind of workaround. I appreciate the Q4 roadmap and can't wait to use the new features.Reporting is not black box which I love that I can set it up and counts with whatever data are important to our company. Visibility to the data results is so helpful. #### Cons Simultaneously, Bloomreach is too complex which makes it difficult to focus on our efforts. SDK could support more apps for one instance. OOTB is not possible. We need to deal with the workaround and framework outline for integration. What I would improve on Bloomreach?There is a room for more parts where to implement jinja. For experienced users there are some limitations to be more free in instances management.For reporting - I wish I could download the dashboard and work with the data externally.We miss a storage possibilities for retrospective upload of datas for the system events. We want to rely on this more and it could be solved via environmental variables (profile and project attributes and conditions). --- ### Customer Data Platform fully - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Detailed overview of each user.Customizable weblayers.Collaborative account support.Integrations with the main advertising platforms.Visual flows help creating atuomations.A lot of webinars and case history sharing.Bloomreach academy is very useful. #### Cons Implementation and some developments required a consultancy agency to manage the settings. --- ### CDP for the future - Overall rating: 5/5 - Reviewer: Poornaraj D. - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use all the features are drag & drop. We can start from scratch and learn the tool in no time. The support is very handy on any time. #### Cons There are some time zone issue where the timestamp changes to some other values . Not in all case on few of the cases --- ### Great product that helps me do my job. Uncomplicated that doesnt require lots of resource - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great and easy to use. You can work as simple of as complex as you want to #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer view. Being able to see how our customer engage with the website and marketing comms #### Cons Some mixed reporting and due to multiple people being in and out of our business is means its quite a mess compared to when I've used other systems --- ### Exponea - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am satisfied with this tool. It has many great feature (some of them we for now do not use but I believe we will integrate it soon and start using it) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use it daily. Mostly for analytical and reporting purposes. You can import data from many sources (brick-and-mortar branches, call centre, mobile app). We can approach the data directly through Google Big query with Power BI. Exponea has also Funnels, Flows where we can see the data in a graphic way and use it for example in Dashboard for a quick look. Also we use it for sending automated & customised emails, creating weblayers which customise the website for particular users, integration with advertising systems Google Ads and Facebook ads. #### Cons I encounter only one small issue and that is reporting abilities in Exponea interface (for example row limit 10 000 for the report or limited options for data visualisation) --- Showing 1 - 10 of 56 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/) ## Bloomreach Popular Comparisons [Brevo vs Bloomreach](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/vs/brevo/)[MailerLite vs Bloomreach](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/vs/mailerlite/)[ActiveCampaign vs Bloomreach](https://www.softwareadvice.com/crm/activecampaign-profile/vs/bloomreach-experience-manager/)[HubSpot Marketing Hub vs Bloomreach](https://www.softwareadvice.com/compare/119437-HubSpot-Marketing/vs/212011-bloomreach-experience-manager/)[EmailOctopus vs Bloomreach](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/vs/emailoctopus/)[Klaviyo vs Bloomreach](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/vs/klaviyo/)[Salesforce Marketing Cloud vs Bloomreach](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/vs/salesforce-socialcrm/)[Asana vs Bloomreach](https://www.softwareadvice.com/project-management/asana-profile/vs/bloomreach-experience-manager/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/alternatives/) ## Other Top Recommended Marketing Automation Software [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **5** times [Gather](https://www.softwareadvice.com/product/104580-Gather/) **4.8** (19) Recently recommended **4** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6261) Recently recommended **3** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3046) Recently recommended **3** times Stuck Between Options? 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