BoomTown vs eClincher

BoomTown has 221 reviews and a rating of 4.6 / 5 stars vs eClincher which has 216 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 / 5 (221)
4.72 / 5 (216)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 7, 2021
February 12, 2021
Pros/Cons
  • Pros

  • The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.
  • It helps to effectively generate and manage leads,track them and follow up effectively till they are converted.
  • Cons

  • I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.
  • Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).
  • Pros

  • What I really love of eClincher is that integrates many social networks like Facebook, Twitter and Instagram, even so is easy to use and offers great support.
  • Tagging my top three reasons why I think ec is different than the noise. The value I received in the amount of features that are offered for the price I paid.
  • Cons

  • The interface is intimidating with all of its bells and whistles.
  • This tool was very difficult for me to use and every time I tried I became upset and aggitated because it shouldn't be THAT complicated.
Pricing Range
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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