BoomTown vs Yesware

RATING:

4.5

(234)

BoomTown has 234 reviews and a rating of 4.54 / 5 stars vs Yesware which has 175 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (234)
4.3 (175)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 1, 2023
July 27, 2023
Pros/Cons
  • Pros

  • The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.
  • It helps to effectively generate and manage leads,track them and follow up effectively till they are converted.
  • Cons

  • I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.
  • Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).
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  • Pros

  • The tracking and email notifications on open of an email from the prospects has helped me to figure out best way of targeting right audience.
  • I love how this integrates with Sales Force and how you can customize campaigns.
  • Cons

  • Yesware do not permit public google reviews for open disclosure of issues and limitation of their service.
  • Annoying to manage campaigns. Also very frustrating that template management is so limited.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos