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> Reviews of Creatio CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Creatio CRM is a good fit for you!

Source: https://www.softwareadvice.com/marketing/bpm-online-marketing-profile/reviews

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Creatio CRM Reviews

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# Creatio CRM Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(121)

4

(23)

3

(2)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.7

Functionality

4.7

* * *

### Pros

"It enables organizations to start with a specific business challenge and then expand into additional processes and departments without having to introduce multiple disconnected technologies"

"From a business perspective, that gives organizations the flexibility to evolve processes quickly without becoming dependent on lengthy development cycles."

"My experience with Creatio has been very positive because it allows us to have a different type of conversation with customers."

### Cons

"Takes a long time to load sometimes, a little confusing with all the features so if you're only in CRM about once a week, it might be hard to navigate."

"Version updates causing issues with our apps"

"It’s so hard to go back here f you make any changes in the first place"

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Creatio CRM Reviews, Pros and Cons - 2026 Software Advice