Brand24 vs Yotpo

RATING:

4.7

(157)

Brand24 has 157 reviews and a rating of 4.74 / 5 stars vs Yotpo which has 357 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (157)
4.6 (357)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 28, 2023
November 30, 2023
Pros/Cons
  • Pros

  • It's a basic tool to find out in real-time and get engaged with users around the world mentioning your brand. The dashboard is clear, price is good and the main functionality is a pure gold.
  • When online tracking and monitoring comes to role you need best of the best because you either don't or you use the best.
  • Cons

  • Sometimes it's hard to filter out noise if your company name isn't unique enough.
  • A lot of spam results or mentions that are completely irrelevant. Their filters must be fixed and once in a while there are bugs (ex: word cloud goes offline frequently).
Read all user reviews
  • Pros

  • Easy to use and help booming your business. But i think function could be more.
  • The ease of use is incredible. The dashboard is very easy to navigate and make changes that will help your business.
  • Cons

  • I think they have dropped their pricing. They offered to drop our subscription.
  • It has a many features and you can get lost during setup when you don't know the software.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos