Brandwatch vs Ocoya

RATING:

4.3

(229)

Brandwatch has 229 reviews and a rating of 4.26 / 5 stars vs Ocoya which has 344 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (229)
4.6 (344)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 28, 2024
April 10, 2024
Pros/Cons
  • Pros

  • Has improved significantly since being updated and upgraded when the name changed and is now very user friendly.
  • It's a great tool for keeping track of your brand's social media, blog and media mentions across the web. It's also really easy to use.
  • Cons

  • Customer service is poor and that makes or breaks a company. The queries were not always easy to write and trouble shooting them wasn't easily done within the program.
  • Though there are cheaper subscriptions available, but the number of mentions provided in those plans is very limited.
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  • Pros

  • For me this product is immediately better than, Rytr, peppertype and Wordhero, I have refunded these in favour of what i get from Ocoya.
  • The price compared to tools like Hootsuite or Kontentino is really nice, even considering that we bought the software in a campaign on Appsumo at a discounted price - a lifetime subscription.
  • Cons

  • API - no access - no comment. Analytics - no access - no comment.
  • No dislikes, excited to see where the software goes with more updates.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos