BrightInfo

RATING:

4.7

(25)

About BrightInfo

BrightInfo is a cloud-based content personalization solution built using artificial intelligence (AI) technology that offers automated triggers, account based marketing, page targeting, lead nurturing, content keywords and analytics functionalities within a suite. BrightInfo integrates with different customer relationship management (CRM) systems including Salesforce Pardot, Marketo, HubSpot, Act-on and MailChimp, which enables automated data transfers from these systems for analysis. The product also offers audience profiling which enables users to capture visitor data, such as demographics, browsing patterns and mouse movements, and use that information to predict behaviour. Content personalization tools enable users to recommend relevant content based on vi...

BrightInfo Pricing

Please contact BrightInfo for pricing details.

Starting price: 

$499.00 per month

Free trial: 

Available

Free version: 

Not Available

BrightInfo pipeline
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BrightInfo Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for BrightInfo

1 - 5 of 24 Reviews

James

Verified reviewer

Used less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed July 2016

Get The App and Forget About Your Site Worries!

It's absolutely fabulous if you found the right software for your website that could terminate every issue and keep your site smooth and sharp. Lately, I had found this software with the big name "BRIGHTINFO". Personally, I don't think there is any software on the planet that works credibly amazing like Bright-Info. With some errors, I had on my site, the software helped me searches every other issue and brought my site back to normal. My site stopped to navigate, couple with the templates issue, which made it difficult to scroll the pages or navigate to the next page. However, BrightInfo has completely wiped away that threats, keeping my site fresh and awesome, I honor this software to the highest degree.

PROS

The software looks great and value for money. The usage is very easy and customer support is nothing to write home about, absolutely great too. With few clicks, you're on the Goooo!

CONS

The installation was perfect, except at the beginning when I hadn't studied the installation guide, so I wanted to have some tough time. But the moment I studied the guide it was "just one way". I am very grateful to this App and the developers.

Justin

Verified reviewer

Used daily for less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

BrightInfo has extremely made my website hassle-free.

Before I came to know BrightInfo, I had been battling with my site signing up. I began losing a few customers since they were irritated while signing up on my site could take them quite a while. I attempted numerous product yet the issue couldn't comprehend, so while as yet looking on the web I saw the profile of BrightInfo, Initially, I would not like to attempt it, be that as it may, when I viewed at what it appears to offer, I try it. With a big surprise, this software automatically revamped my site after I install it. I did not contact any expert or developer to do a thing, rather this amazing tool did everything to bring back my site alive. This software is extremely recommended.

PROS

The software offers beyond my expectations, works credibly well if you install it proper.

CONS

It takes a good learner to install it, since you would need to follow the installation guides. It wouldn't work fine if you don't install it in the proper manner.

Anonymous

Used free trial

Review Source: GetApp

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2017

Brightinfo doesnt move any needles - and it's expensive

We tried brightinfo for several months, all the while tweaking its configuration to achieve some level of lead generation. After 4 months, we saw no effective increase in either engagement or lead generation. We also had dozens of customer complaints about the popups. We approached Brightinfo to get out of our contract but were denied even after providing over half a dozen compelling examples of how the product was not a good fit for us. Brightinfo would rather us remain to pay the contract than walking away on good terms in an "it just didn't work" opt-out scenario that would have shown both the degree they believe in their product and care about their customers. As such, we're paying for a piece of software we do not use. Beware and make sure to pay attention to your trial dates.

PROS

The support is responsive.

CONS

Product failed to deliver on lead generation or increased engagement. Customers disliked the constant popups and wonkiness on mobile resolutions. No measurable sign of performing any "intelligent" content surfacing to defined user personas.

Federico

Verified reviewer

Used less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed July 2016

One Out of a Million, Great App!

This App is totally the best so far, one out of a million; it hasn't any App like this. Sign up on my site was troublesome for quite a while. I obtained few applications to fix the issue; notwithstanding, they didn't serve. I dumped my site and appended myself to a companion's site to empower me to fulfill my assignments as a Graphic Designer concentrating on logos and flyers. While yet hunting for a solid application that would resolve the issue, a mate lets me know about BrightInfo and said, "Mann, on the off chance that you hadn't attempted BrightInfo, then you haven't started to appreciate a site". So, this is the means by which I bought the application, and promptly the person helped me to install it. The installation was much as simple as "ABCD", extremely straightforward and snappy. It's 5 months and my site is as yet working incredibly. The application has turned my site as though it's a fresh out of the box. This is programming that's good for every site client.

PROS

The App is worth the price and working great always. The customer support are brilliant.

CONS

No hard time installing the app.

Andrew

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Content Personalization with Measurable Results

Our experience with real-time content personalization for our website had been historically poor to the point that from a marketing/sales perspective, we had almost given up our efforts entirely. With past solutions, we couldn't measure results in any sort of meaningful way and therefore couldn't determine if content personalization "worked" for us. A colleague of mine suggested BrightInfo and we were immediately drawn to the solution for two reasons: 1) The free trial offer 2) The ability to A/B test our conversions with/without BrightInfo During the trial period, we realized a 200% increase in conversions without spending a dime, and we made our content/inbound marketing teams extremely happy. In short, we always suspected that serving relevant content to our website visitors at the right time would be valuable, but BrightInfo was the first solution we worked with that could prove it.

PROS

Ease of use, ability to launch & then ramp extremely quickly, ability to A/B test

CONS

We're in month 4 and haven't yet experienced any.