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> Reviews of BrightLocal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BrightLocal is a good fit for you!

Source: https://www.softwareadvice.com/marketing/brightlocal-profile/reviews

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BrightLocal Reviews

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[Overview](https://www.softwareadvice.com/marketing/brightlocal-profile/)

Reviews

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# BrightLocal Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(247)

4

(30)

3

(1)

2

(0)

1

(3)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.9

Value for money

4.8

Functionality

4.7

* * *

### Pros

"Big shout out to Aljon who was very responsive in reaching out to me within 24 hours after I kicked off to campaign to discuss our requirements and work with me to answer all my questions and clarify how various aggregators and listing companies work."

"I'm a stickler for accuracy and good process so BrightLocal was an excellent fit for me and our business."

"For the most part, the platform is affordable, effective and the support is helpful."

### Cons

"The citation builder can be somewhat confusing. When you first begin using the service, you don't realize that it takes several steps to get a new location started."

"Need to pay a lot more to unlock Review management options."

"I was not sure which service I should start with."

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BrightLocal Reviews, Pros and Cons - 2026 Software Advice