BrightLocal vs SE Ranking
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.8 / 5
4.7 / 5
Customer Support
4.9 / 5
4.7 / 5
Functionality
4.7 / 5
4.6 / 5
Last Review Written
June 28, 2024
June 10, 2024
Pros/Cons
Pros
- The functionality and ease of use is what helps me to save time and give my customers a great experience.
- I was absolutely amazed at the knowledge and help the staff gave me. I did tons of research and found this to be the MOST honest and affordable company offering these services.
- We are very happy with being part of BrightLocal and having them as a powerful too which helps us run our business.
Cons
- Sometimes Bright Local has "lost" some of my campaigns and information. This was stressful when it happened, forcing me to fill in clients information again and check over things again and again.
- However, the user experience is that "BrightLocal isn't working", even when it's the "fault" of the other vendor. This is how all these types of systems work, so I can't really blame BL for any of it.
- When a citation no longer exists, it should come off the report just like a lost link would.
Pros
- The software has a great checklist to help you though setting up new SEO and the website audit is great for finding and fixing errors. I have the 3 day update version and this is fine for me.
- The interface is very friendly and easy to understand. I like the reports and charts, also nice graphics.
- Competitor Analysis Tool is Just Awesome, Able to Find all the Keywords of Competitors. Keyword Tracking is Accurate & Perfect.
Cons
- Difficult to compare competitor keyword analysis side by side. Would prefer the restriction on plans to be by website numbers, not by keyword numbers.
- Out of a set of 40 or so keywords, I usually find at least 5 or so that are more or less wrong.
- The interface consistently loads slowly for me when I open it for the first time in a day. This only bothers me when I actually sit and wait for data to show.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
