Buffer vs GetResponse

RATING:

4.5

(1468)

Buffer has 1468 reviews and a rating of 4.51 / 5 stars vs GetResponse which has 494 reviews and a rating of 4.2 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1468)
4.2 (494)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 12, 2024
April 21, 2024
Pros/Cons
  • Pros

  • The ease of implementation and ability for multiple team members to access the account is a huge plus. The scheduling process is very easy and intuitive.
  • The built-in analytics is a nice feature for a quick glance at the reach of multiple posts. They are continually updating with changing APIs and the new Campaign feature looks promising.
  • Cons

  • Using Instagram with any social media scheduling app can be a pain and Buffer is no exception to this rule.
  • Sometimes errors occur when scheduling a post and it is unpublished, which leads me to redo the work. What a terrible experience.
Read all user reviews
  • Pros

  • The user friendly features of the software and unending tutorials help a newbie like me pick up the best practices quickly.
  • It gives you great templates and products. The analytics are very helpful for tracking your results.
  • Cons

  • In then end the company billed my card twice while my account was Suspended then refused to grant me a refund for charges made to my account WHILE I HAD NO ACCESS TO MY ACCOUNT.
  • It can be frustrating using the drag and drop editor and in comparison to other drag and drop editors and it can feel very limited.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos