Overall, I have yet to meet a tools as powerful and comprehensive as BuzzSumo.

The app is super simple to use and fairly flexible. It's also priced decently for what you get.

The alerts are a great feature. Very easy to customize and offer greats insights into customer behavior.

I really enjoy using BuzzSumo since it is like a swiss knife for the content strategy planning, SEO and Marketing in general.

One of the problems with having an in depth tool with a very complete feature set is that it can be a bit overwhelming when you are new to the buzzsumo service or keyword research in general.

I sometimes experience problems with the export.

This is a great bucket to find relevant content that gets shared. Before I create any piece of content I do research on this site to find out what has been working for other companies.

We only use it a few times a month so perhaps a change of payment plan based on usage requests but that's it. And that's struggling to find an issue tbh).

Is is only limited to english and the monthly limit is restrictive too.

The free trial version of BuzzSumo has bee a great experience allowing us to navigate all the features before we decide if it is the right tool for us.

Also - the alerts sometimes scrape up old content, which can be confusing. Especially if you have alerts sent to multiple people.

Overall, the usage experience has been positive but would need more justification for me to invest long term in this tool.

This tool is very helpful for making smarter SEO (search engine optimization) decisions to help improve your search rank.

I liked that you can pulled information quickly, easily and in easy-to-read Excel or.

Using this tool we have made some good connections in the industry and increased our web traffic by writing high quality content.

I't's incredibly easy and accurate when searching for influencers for brands and campaigns. Gives super insightful information about the influencers as well as competitors.

Ease of use, Great UX, good tools for social media and monitoring keywords.

Great for research and SEO purposes, I really like it, its simple and easy to use, with a really straight forward interface.

Easy to use with simple and straight forward feature tabs.

So far, not overly a great deal of value for money but happy to extend this subscription for a few more months.

Sometimes the mentions I get are from weird or low-value publications/sites.

Because this tool is primarily for SEO, it is difficult to justify the expense when your primary need isn't search rankings.

I love BuzzSumo's ease of use with finding influencers.

Unethical billing -they kept billing me after I cancelled and make it nearly impossible to cancel (4 requests, still not clear if I'm cancelled).

The platform helps people maintain their customer service with website visitors and prospects. They help you manage the contacts and leads you gain from their platform.

Drift is easy to use and pretty straightforward. Installing it on your website is super easy and they provide good support.

None with the software - they are the leader in the space for a reason. Their account executives are a bit pushy on upsells for additional features and functionality.

Very satisfied with the manner in which we use it. I haven't spent much time exploring additional capabilities and advanced features, but I am eager to do so in the near future.

Great team that I worked with at drift and great product idea. Finishing out or completing that vision would have been paramount.

Easy to deploy, affordable pricing, good customer support & easy chat playbook creation.

Started using drift for our startup after moving away from HubSpot. It has been a great learning curve for us.

Support team is friendly and responsive. Pricing (we started with the free version for a year).

It has been great but i believe much more integrated approach is needed.

Having the ability to intercept messages sent to your organization via your mobile device is great.

This useful tool has third party integrations that allow me to access data in a more useful way in order to get beneficial outcomes from it with less time spent.

Drift support, itself, is the best example of great customer service using their own solution. The support experience is always a delight.

So after losing a month+ in the process, Drift accepted to cancel the subscription BUT still charged us and refused to refund the initial month.

Quick signup, great for getting leads. I have not given instant messages on website much importance but when someone recommended it, i was convinced and Am very happy that i got it on my website too.

We've been using it for a few months and it was so easy to launch - lots of great help from the support team as well.

The tool is easy to use and allows us to quickly onboard our users. The chat workflows are intuitive, and I love how easy it is to build bots to streamline communications.

Drift is an amazing tool that helps you communicate directly and seamlessly with your website visitors.

Drift is designed to help people accomplish their business goals, especially B2B business goals, which is super helpful.

A bit unprofessional by having emojis and Gifs.

Unable to see how long each conversation is taking for each of my agents to work through. Have had multiple complaints on lag in the chat service loading within our software.

The interface is nice and easy to navigate. Support is great as one would expect.

Drift is, so to say - sexy I love the look and feel much better compared to other website chat/bots solutions.

I'll admit that as an admin onboarding this software, it takes sometime to get familiar with the new set up of chatboxes and playbooks. Overall though, it proves to bring results to our team.

Just an awful approach to customer service and the worse experience with a vendor after 15 years in IT.

It is very easy to use but more importantly, it is very easy to love using. This is important in software adoption and Drift is one of the best examples I have seen of this in recent years.

A good onboarding tool but with steep pricing plans.

Drift allows me to connect with prospects easily and quickly. The bot is helpful when we are away, but I can personal messages when need be.

Everything has been pretty good so far and as we expand use we know we will have good support.

I love the ability to set up multiple chat bots/playbooks based on use cases. The ability to engage with a target account real time is invaluable.

This software has allowed us the ability to easily and rapidly respond to our clients queries. Providing our client this type of interaction is important to building a relationship with them.

Love the ease of installing to my site and help to boost my customer support presence without massive investment. It's deeply personal and conversation driven.

It didn't capture leads for us. I think our buyers hated the bot.

US Dollar

BuzzSumo is a platform for social media analytics and works as a data curating tool for content marketers. Based on enquirer reports and search queries, this cloud-based application searches the web-content and informs the enquirer of the success rate by calculating the number of shares and likes. It analyzes the top performing content in all types of markets.

BuzzSumo has an advanced search engine that can identify content about a topic or a domain that has been shared many times, in order to better understand the reaction from the audience. It provides an organized platform which can be used to guide users through the flow of the content piece. It mainly gives insight into the success of the content through social media platforms. BuzzSumo analyzes, connects and follows key influencers to increase the growth rate of users by keeping track of their social content.

Paid plans give users access to up to 5 years of historical data, as well as CSV and PDF exports, to download data and reports in seconds. 

LongDescription

Engagement Tracking

Multi-Channel Marketing

Multi-Channel Management

Influencer Tracking

Email Alerts

Customizable Reports

Social Media Management

Competitive Analysis

Categorization/Grouping

Configurable Alerts

Audience Targeting

Social Performance Management

Data Import/Export

Distribution Management

Contact Management

Content Management

Social Media Monitoring

Brand Management

Dashboard Creation

Multi-Channel Data Collection

Impact Measurement

Performance Metrics

Click Tracking

Filtering

Social Media Integration

Visual Analytics

Activity Dashboard

Reporting & Statistics

Data Visualization

Reputation Management

Faceted Search/Filter

Conversion Tracking

Social Advertising

Keyword Tracking

Dashboard

Alerts/Escalation

Customer Engagement

Reporting/Analytics

Influencer Discovery

Monitoring

Campaign Analytics

Trend Analysis

Social Promotion

Competitor Monitoring

Keyword Filtering

Search/Filter

Content Library

Real Time Data

Press Monitoring

Media Monitoring

Web browser (OS agnostic)

Windows 10

Content Creation: $159/month (billed annually) or $199/month (billed monthly)
PR & Comms: $239/month (billed annually) or $299/month (billed monthly)
Suite: $399/month (billed annually) or $499/month (billed monthly)
Enterprise: $999/month (billed annually) or $999/month (billed monthly)

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BuzzSumo

Live Online

Webinars

Documentation

Videos

Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline access, proactive chating and transfers/routing.


Drift facilitates communication with website visitors in real-time to help generate leads and improve sales opportunities. The AI-enabled solution comes with a chatbot to automate marketing pipelines and increase customer engagement. Additionally, it allows marketers to generate reports to facilitate decision making and improve business performance.


Drift allows integration with various third-party platforms including Salesforce, Marketo, HubSpot, Pardot, Outreach, Google Analytics and more. Mobile applications for Android and iOS devices are also offered, allowing users to remotely manage business activities.


Drift is available on monthly subscriptions, starting from free pricing with basic chat capabilities. Support is extended via documentation and online helpdesk. 


     



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