BuzzSumo vs Emma

BuzzSumo has 124 reviews and a rating of 4.52 / 5 stars vs Emma which has 121 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.52 / 5 (124)
4.23 / 5 (121)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 17, 2021
October 12, 2021
Pros/Cons
  • Pros

  • The app is super simple to use and fairly flexible. It's also priced decently for what you get.
  • The alerts are a great feature. Very easy to customize and offer greats insights into customer behavior.
  • Cons

  • One of the problems with having an in depth tool with a very complete feature set is that it can be a bit overwhelming when you are new to the buzzsumo service or keyword research in general.
  • I sometimes experience problems with the export.
  • Pros

  • The backend is similar to other email programs, but the speedy and responsive customer service puts it over the top in my book.
  • Support is pretty helpful and easy to get connected with.
  • Cons

  • There can be a delay with the email going out and it ranges in time. It's not an automatic send out which is irritating when working on a tight schedule.
  • The customer support is hard to find once you are in the site, which is insane.
Pricing Range
Product Demo
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FrontRunners

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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