Campaign builder
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About Campaign Monitor
Campaign Monitor is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals.
The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails.
Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email per...
422 Reviews of Campaign Monitor
Average User Ratings
Overall
4.57 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
July 2019
Brant from Outback Spirit Tours
Verified Reviewer
Company Size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
I love Campaign Monitor
Pros
I am a web developer and their API is fantastic to use. It is easy and straightforward.
Cons
Some things within their GUI are hard to find and some extra logging features for developers would be handy.
Reasons for Choosing Campaign Monitor
Ease of use and features
July 2019
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
July 2019
We've tried many, and this seems to lead the pack.
Overall, the best email marketing solution my team has worked with in the last year. Fair value for money i must say too.
Pros
- Great suggestive features such as email-body formatting tips - Nice delivery and send-out time - Extensive scenario handling for segmentations and optional blocks - Great responsiveness of website across multiple form factors on devices(mobile, tablet, etc)
Cons
- Some features and configurations can be a bit hard to figure out without a fairly technical background - Email builder templates felt a bit restrictive in terms of styling and formatting options
Reasons for Choosing Campaign Monitor
Well, we kind of had to try all of them, and just stuck with Campaign Mon. because it just worked!
May 2020
Anonymous
Verified Reviewer
Company Size: 5,001-10,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
May 2020
Excellent Email Tool for small business
Campaign Monitor allowed us to send our monthly newsletter with ease. This brought in an abundance of new business for the company and helped to grow revenue.
Pros
Campaign Monitor is simple to use and allows any business to run marketing campaigns to their audiences. The drag and drop builder is excellent.
Cons
Campaign Monitor doesn't have a CRM, so you'll need to import your lists for every send or integrate with a something like Zoho, HubSpot or Salesforce.
Reasons for Choosing Campaign Monitor
Price
December 2019
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
December 2019
Do not recommend. Better Platforms for the price.
There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.
Pros
It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.
Cons
There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.
April 2020
Ryan from Xpedite Fulfillment
Company Size: 11-50 employees
Industry: Warehousing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Selling e-Mail Marketing
Support has been great when needed. Our emails are going out without being blocked and we are getting great information back on tracking for each email campaign we setup.
Pros
Not only is this platform very easy to use to create and build email newsletters and support emails it gives you the ability to white label and brand the software to sell as a service to your current clients. Adding revenue to support your sales and marketing clients through email marketing.
Cons
The template designer which is very easy to use and has quality templates is lacking in the customization aspect the designs are. How ever you can code and upload your own email designs.
