--- title: "Cinch Software Reviews, Demo & Pricing - 2026" description: "Review of Cinch Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/cinch-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Purchasing Software](https://www.softwareadvice.com/scm/purchase-order-comparison/) / Cinch Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Cinch Review Custom quote 1 plan Wondering if Cinch is right for your organization? Our Purchasing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Cinch 4.9 [(7)](https://www.softwareadvice.com/product/180358-Cinch-Marketing/#reviews) Pricing Pricing available upon request ### About Cinch Cinch is a marketing automation platform—built on an enterprise-level customer data platform. Why does that matter? Because the success of your marketing communications rests on the power of your customer database. If you have outdated or duplicated contacts slowing down your system, it shows in your marketing performance. Built from the ground up to support multi-location businesses, Cinch specializes in local business marketing and data science. With a strong focus on customer retention, Cinch keeps your customers engaged throughout the buying process with robust automated journeys. Choose from a library of industry-specific templates or create a custom masterpiece. Headquartered in Draper, Utah, Cinch also offers lighter versions of its software for small-business leaders ready to boost revenue growth via customer retention strategies. Do you work for Cinch? [Manage this product listing](https://www.g2.com/products/cinch-cinch/claim_requests/new?auto=true) Wondering if Cinch is right for your organization? Our Purchasing Software selection experts can help you in 15 minutes or less. ## Cinch User Interface ## Popular Cinch Alternatives Main Product Cinch 4.9 [(7)](https://www.softwareadvice.com/product/180358-Cinch-Marketing/#reviews) Ratings Breakdown - 4.57Ease of use - 4.86Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/) 4.8 [(2132)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.86Value for money - 4.85Customer support - 4.68Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3526)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2325)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) 4.5 [(6261)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) Ratings Breakdown - 4.33Ease of use - 4.18Value for money - 4.38Customer support - 4.41Functionality Pricing Starting at $15.00 per month Get Price ## Cinch Pricing and Plans Cinch has one plan. Basic is custom-priced. Basic Contact Vendor for Pricing No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Cinch pricing compare to alternatives? Explore how Cinch's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Cinch4.9[(7)](https://www.softwareadvice.com/product/180358-Cinch-Marketing/reviews/) | Pricing available upon request | Not available | Not available | 4.9 | | [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/)4.8[(2,132)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) | $17.00 /mo | Not available | Available | 4.9 | | [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,526)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) | $9.00 /mo | Not available | Available | 4.5 | | [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,325)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) | $12.00 /mo | Available | Available | 4.7 | | [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) | $15.00 /mo | Available | Not available | 4.3 | Cinch4.9[(7)](https://www.softwareadvice.com/product/180358-Cinch-Marketing/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.9 - [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/)4.8[(2,132)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) * * * Starting price $17.00 /mo Free trial Not available Free version Available Value For Money 4.9 - [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,526)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) * * * Starting price $9.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,325)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) * * * Starting price $12.00 /mo Free trial Available Free version Available Value For Money 4.7 - [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Not available Value For Money 4.3 ## Cinch Features - Popular features found in Purchasing Access Controls/Permissions Activity Dashboard Compliance Management Inventory Management Order Management Purchasing Reports Reporting & Statistics Sourcing Management Supplier Management Workflow Management - More features of Cinch A/B Testing Advertising Management Alerts/Notifications API Audience Targeting Behavioral Analytics Behavior Tracking Campaign Analytics Campaign Management Campaign Planning Campaign Segmentation Channel Management Communication Management Contact Database CRM Integration Cross Channel Attribution Customer Activity Tracking Customer Database Customer Experience Management Customer Journey Mapping Customer Profiles Customer Segmentation Customizable CTAs Customizable Templates Dashboard Data Import/Export Data Integration Drip Campaigns Dynamic Content Email Management Email Marketing Email Tracking Engagement Tracking Event Triggered Actions Landing Pages/Web Forms Lead Management Marketing Automation Multi-Campaign Multi-Channel Communication Multi-Channel Distribution Multi-Channel Marketing Multi-Location Multiple Data Sources Multi-Touch Attribution Negative Feedback Management Performance Metrics Personalization Predictive Analytics Predictive Modeling Real-Time Analytics Real-Time Data Reporting/Analytics Review Monitoring Review Request ROI Tracking Sales Analytics Search Marketing Segmentation Social Marketing Surveys & Feedback Template Management Third-Party Integrations Visual Analytics ## Cinch Integrations Shopify Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Google Ads Integration rated undefined from -1 review Shopmonkey Integration rated undefined from -1 review Aircall Integration rated undefined from -1 review See all 20 integrations ## Cinch User Reviews ## Cinch customer ratings - Overall rating: 4.9/5 - Total reviews: 7 ### Rating distribution - 5 stars: 6 reviews (86%) - 4 stars: 1 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.9/5 - Customer support: 5/5 - Functionality: 5/5 --- Have you used Cinch and would like to share your experience with others? ### Cinch has transformed our marketing! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered We have had a lot of positive response to our marketing efforts sent through Cinch. It has made things easier to organize, and our users have been happy with the content. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it was, I just drug and dropped all the flows I wanted to create. It was intuitive and seamless. #### Cons I sent a few too many emails, but that's not really a problem! #### Reasons for choosing Cinch It was much more affordable, and the customer support was awesome. I was able to speak directly to the founder, who helped me set up my flow and account. --- ### A versatile business tool vital to our success - Overall rating: 5/5 - Reviewer: Brookelynn M. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Cinch is an amazing software with the team to match. Always innovating and improving, the capabilities Cinch provides allows me as a marketing director to answer “YES” every time I’m asked “is this possible?”. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There’s nothing my business can’t do with Cinch. We use this tool for every part of our customer communication journey as well as key lead generating campaigns. The team behind the product is also fantastic. #### Cons There’s a learning curve, but once you get comfortable you’re off to the races. #### Reasons for switching to Cinch Cinch helped me cancel 3 services because they could do it all. --- ### Powerful CRM with More Features and Value Than My Last, Despite Some Hiccups and Extra Time Required - Overall rating: 4/5 - Reviewer: Joe P. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Cinch has been positive. It offers more functionality than my last CRM and has helped deliver real value for my business. While it has taken more time than expected and had more hiccups, the added capabilities and responsive support have made it worthwhile. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cinch has been a game changer for my business. Since switching, I’ve seen more reviews, more positive customer feedback, and greater overall value than I got from my previous CRM. I believe the investment in Cinch is paying off, and their support team has been responsive and helpful throughout the process. #### Cons It feels like I’m constantly reaching out to Cinch to correct issues and update inaccurate data. We’re coming up on nearly a year of using Cinch, and I’m still contacting support on a weekly basis. The main problem is a lack of thoroughness. When I’m told an issue is fixed, I often have to be cautious because the resolution is not always complete. Overall, I’m spending far more time than expected managing my CRM. #### Reasons for choosing Cinch Cinch was recommended by the new point of sales system. #### Reasons for switching to Cinch Switching point of sale system. Forced to get a new CRM. --- ### Cinch: CRM you need to integrate to Auto Repair software - Overall rating: 5/5 - Reviewer: Nihal S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall as I have mentioned it has been a great experience using the cinch and I would say that if you are an auto repair software. This is the best product to integrate with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to integrate into our software. Also the customer support is great from cinch. We are integrating this into our Auto Repair Manager software and its really cool. #### Cons I would say there's ot much cons on the Cinch side as from the customers also they have sometimes complained that the emails are sent rapidly which triggers them but good for our overall business. --- ### Exactly the company you need with the support that exceeds expectations - Overall rating: 5/5 - Reviewer: Brooklyn M. - Verified reviewer: Yes - Industry: Online Media - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Spectacular onboarding, incredible customer service, and truly a pleasure to partner together. Very excited to continue to see the ROI from these efforts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding process was seamless and simple. Then the support that [sensitive content hidden] has offered in building out these journeys and creatives while presenting data in an easy-to-understand way! #### Cons The cost is still high for us, being a smaller company. I wish that it had full CRM capabilities so we could operate out of it more frequently for follow-ups. --- ### Best Marketing Automation I've ever used - Overall rating: 5/5 - Reviewer: Bryce C. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered CINCH is the type of software that allows you to run your email/mail marketing campaigns with ease. It allows you to create more targeted campaigns, while A/B testing which ones work the best for your customer base. You can set them and forget them, if you are that type, or you can build the campaigns step by step and then analyze the data using the many reports that CINCH provides. We have found CINCH to be the future of our email/mail marketing. We’ve seen great results thus far and believe that trend to continue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The data insights and customer personas are incredible, building automated journeys for our customers based off that data and the insights is really simple and the price is phenomenal! Their support and training is top notch and the absolute best thing about Cinch is the ROI we've received, it can't be beat! #### Cons I had to contact Cinch directly to create my account. There are several account management features I have to do through their support and can't do directly in my account yet. They say this is coming. --- ### Cinch is amazing - Overall rating: 5/5 - Reviewer: Richard L. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered We provide consulting services to clients looking to increase the lead generation and overall revenue. Cinch helps us to create journeys to maximize revenue from our client’s current customer base. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Helps to drive significant revenues for our clients. #### Cons So far the software has done exactly as advertised --- Showing 1 - 7 of 7 Reviews ## Other Top Recommended Purchasing Software [Team Procure](https://www.softwareadvice.com/scm/team-procure-profile/) **4.7** (3) Recently recommended **18** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2082) Recently recommended **14** times [Striven](https://www.softwareadvice.com/project-management/striven-profile/) **4.8** (130) Recently recommended **10** times [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (718) Recently recommended **8** times Stuck Between Options? Our experts can help you compare Cinch with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice