All Cloud Campaign Reviews

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User Profile

Ryan

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

THE solution, when it comes to scheudling on social media!

Cloud Campaign has allowed us to increase productivity while keeping our costs in check! If you are a growing agency they are worth it!

PROS

Cloud campaign is a great value, well put together application. The team does a great job at looking at the shortcomings of their competitors and taking one step up! Overall the customer support team is very responsive to questions and concerns and will even work to add a missing feature.

CONS

It's a newer piece of software so it had a couple of glitches in the beginning (to be expected) over all when there was an issue it was handled quickly and we were kept well informed.

Reason for choosing Cloud Campaign

Cost, Ease of Use, Customer Service, Reliability.

Reasons for switching to Cloud Campaign

Cost, Ease of Use, Customer Service, Reliability.

Valerie

E-Learning, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Cloud Campaign

Overall, I've been very pleased with Cloud Campaign. Having the ability to design within the platform, schedule, and drip-post has increased our communication and interactions with stakeholders.

PROS

I like that all my accounts stay linked with no issues. The platform is very easy to use and I love the Canva integration.

CONS

I wish there was a feature where I could see all my social media feeds within the platform. I find that the Social Listening feature isn't enough.

Reason for choosing Cloud Campaign

The balance between features and price.

Reasons for switching to Cloud Campaign

I was using the free version of Hootsuite. It only allowed 3 accounts, they kept breaking links, and eventually, the free version was eliminated. I felt I was being forced into a very expensive product that I hadn't had success with, so I switched.

Miguel

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Best option for a company experiencing rapid growth amongst employees and accounts

PROS

The best feature of Cloud Campaign is its Brand forward approach to Social Media Management. With each Brand you manage, you can connect as many platforms as necessary under the same pricing structure. Unlike any other SMM platform.

CONS

The pricing for Cloud Campaign is high, comparable to to other platforms with similar features. However, after you hit a certain tier it evens out.

Reasons for switching to Cloud Campaign

Meta Business suite has issues publishing all content when there is a large volume of content being scheduled. Buffer is way too expensive for minimal features.

User Profile

Rachel

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Cloud Campaign is a game changer for an agency trying to scale

We've saved hours upon hours of planning, production, and reporting time. Cloud Campaign delivers a solution that we were using 3 different programs to create. It's been a game changer.

PROS

Flexibility and ease of setup - the team is so helpful too

CONS

There's a couple features in the works that would be great to have. Like more control over posting schedules.

Reason for choosing Cloud Campaign

Their team is top notch. The service is unlike any SAAS company I've worked with before. Truly exceptional people and product.

Reasons for switching to Cloud Campaign

We were using multiple programs and spending lots of time on each trying to accomplish what Cloud Campaign does in a single system.

Danielle

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Cloud Campaign is an amazing tool!

I am pleased we made the switch to Cloud Campaign! The transition was very smooth. Thank you so much for the help from your team! I know we can count on you for guidance. Highly recommend!

PROS

I really enjoy how convenient the calendar is. I am also a huge fan of the csv upload - very cool feature! I love how we can connect to clients' socials without going through a huge process, they can connect it themselves. Also our mentor [sensitive content hidden] is such a great guy, he helped us come up with our process. He is always there if we need him!

CONS

There is not much i can say i do not like about cloud. Maybe a warning beforehand if the title for a video is too long and will cause it to fail. Other than that i cant think of anything!

Reasons for switching to Cloud Campaign

Cloud gives us more features, such as getting data from accounts.

Carly

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Cloud Campaign Is New But Powerful

I think Cloud Campaign has done an excellent job in creating a social media management platform for marketing agencies. If you are using Hootsuite or some other expensive service that locks you into a year-long contract, mark you calendar for switching to Cloud Campaign ASAP!

PROS

I love that Cloud Campaign has streamlined the approval process with our clients. All of our clients rave about how easy it is to use.

CONS

There are still some functionality things that could be improved upon, like making edits to a post that are universal across the platform when you make them on the calendar. I also wish I could delete skipped posts from the calendar because it clutters the view. These are minor complaints, though.

Reason for choosing Cloud Campaign

Affordability, built for agencies who add new clients all the time, awesome customer service

Reasons for switching to Cloud Campaign

Hootsuite had no customer service, was extremely expensive, and kept unlinking with Facebook and Instagram. Cloud Campaign has amazing customer service that meets with you to onboard your whole team, they are affordable, and they have created a platform that your clients will love.

Deb York

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Great investment for my agency

It has been a Great Leap Forward for my agency.

PROS

This software has provided my small agency with the ability to manage a growing number of clients with the customer service WE need to provide. Love being able to send posts and communicate with my client in a no-hassle way.

CONS

The reporting does not help me communicate with my clients the way I need it to. There are too many things that I prefer not to discuss that I cannot take out of the report. I end up building a custom report and that is not a time saver.

Reasons for switching to Cloud Campaign

The ability to send approvals and communicate with clients.

User Profile

Laura

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Love Cloud Campaign!

Overall experience has been very positive. I'm sure there are still some features I haven't used yet, but what I've used so far seems to make my life a lot easier when it comes to managing content and programming out posts.

PROS

I was able to schedule out 4 months of posts for a client in just 3 hours, including the time it took to learn the platform. Later I scheduled an additional month of posts in just 45 minutes. Pretty amazing! I also love the professional post approval links I can send to my clients, where they can comments and approve posts.

CONS

As an agency, I have to pay $200/month or so for 5 client accounts...even though I'm really only using 1 right now. Hoping to grow more accounts, but it seems expensive to start out. I also wish they had a mobile app so that I could post on the go. They do have a mobile-friendly site I can use in Safari.

Reason for choosing Cloud Campaign

Mostly the post automation and professional looking client approval links and reporting.

Reasons for switching to Cloud Campaign

I was a longtime customer and was paying $15/month. Then I received an email that my monthly payment would be increasing to $70/month. So I canceled my account and switched to Cloud Campaign, which gives me a lot more when it comes to scheduling and automation.

Olivia

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Cloud Campaign - MUST USE!

Overall I’d recommend Cloud Campaign to any freelance social media content creator/manager. Super seamless and easy to use, and the best part is clients can log in and keep track as well!

PROS

I love how seamless social account integration is and how easy it is to create a content schedule for multiple clients and keep track!

CONS

The only con would be the pricing, while it’s worth it i need a plan in between the first and second option. But for now, it’s perfect!

Reason for choosing Cloud Campaign

It had so many more features and made my life so much easier.

katie

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

review cloud

positive - ive enjoyed using it it is very easy

PROS

easy to use and very helpful for users. Support is quick!

CONS

n/a- I haven't really found a negative.

Reason for choosing Cloud Campaign

cost was worth it and the support is nice.

Reasons for switching to Cloud Campaign

it was clunky and not very visually appealing to use and difficult for the client.

Holly

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Game Changer for Social Management

Cloud Campaign has allowed me to save a ton of time and gives our clients a better service. We do not have posts scheduled to the incorrect accounts anymore, switching posts in schedules is a breeze, and we can post to most platforms automatically. It has been a game-changer for the social media management side of our company.

PROS

The approval process is my favorite thing about Cloud Campaign. It allows me to send approvals quickly and easily.

CONS

The Canva integration is very useful, however, it is limited in its use. You are limited to a square crop for Instagram rather than the portrait crop, and if you have onboarded clients you have to share your Canva account with them for posting, which means they could have access to your Canva content library. However, the feature is incredibly helpful despite those flaws.

Reason for choosing Cloud Campaign

Cloud Campaign had the best approval process for working with clients. Our approval process was very long and now the approval process takes very little time and effort.

Tyler

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The perfect SMM tool for agencies!

PROS

This is an amazing product with a great customer success team behind it. I can create content super easily with the Canva integration, catalog and create captions for all of it, send out approvals to my clients, manually schedule posts or setup auto schedulers, and review analytics for all social channels - all in one dashboard. Not only that but their team is super helpful and proactively checks in with me to make sure there are no issues and that I am using the software to its potential.

CONS

There's a slight learning curve with the UI but it's not too bad.

Reason for choosing Cloud Campaign

CC had more features for a similar price point and caters to agencies with white labeling options.

Reasons for switching to Cloud Campaign

IG and Canva integrations

Stephanie

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Cloud Campaign is the way to go!

Love it. It's changed how our agency has run social media for our clients. The analytic reports are what sold our agency. You get your bang for your buck with cloud campaign

PROS

Since the agency I work for has started using Cloud Campaign we've really been able to up our game on what we can offer our clients!

CONS

The onboarding process can be a little tricky if you don't do it often. Support always helps me thru issues though!

Reason for choosing Cloud Campaign

Being able to offer analytics reports to our customers at reasonable pricing.

Reasons for switching to Cloud Campaign

We couldn't post carousels to Instagram, they had no analytics tracking, and the software was glitchy at times.

Desiree

Graphic Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Love Cloud Campaign

From the onboarding, to the assistantance it's been a wonderful experience.

PROS

It's professional and easy to use. I love that my clients don't have to download anything to review and approve their content.

CONS

I have no comments at this time. I love cloud Campaign.

Mandi

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The Best on the Market

With CloudCampaign my team and I have been able to create a sophisticated and streamlined workflow for content creation and management. This helps us deliver better, more strategic marketing to our clients. It also makes us more efficient which ultimately makes us more profitable.

PROS

I used lots of different social media and marketing automation tools before moving to Cloud Campaign a couple of years ago and it was the best decision I could have made. It's by far the most sophisticated system with smart systems for categorization and recycling of evergreen content. It's also got the best reporting I've seen anywhere. Best of all , their support team is super to work with.

CONS

There are a few things still under development but I know they're working on them. Just a few buggy kinks.

Reason for choosing Cloud Campaign

We looked at all sorts of options but nothing compared to what we were doing with MeetEdgar besides Cloud Campaign, which took the core principles to the next level.

Reasons for switching to Cloud Campaign

Had a lot of customer service issues with MeetEdgar and was really fed up with their LinkedIn API always breaking.

Will

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

CC is great! IMO

Cloud Campaign has truly simplified and streamlined my scheduling process. With its user-friendly interface and intuitive features, I found it incredibly easy to manage and organize my clients and media. The platform's flexibility allowed me to effortlessly coordinate with participants across different time zones. It's a game-changer for my productivity!

PROS

The customer support provided by Cloud Campaign has been exceptional as well. Any questions or concerns I had were promptly addressed by their knowledgeable and friendly team. Their commitment to ensuring a smooth and positive experience for their users is truly commendable.

CONS

I cannot think of many cons when I have used Cloud Campaign as a scheduling tool.

Haley

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Marketing Agency rates Cloud Campaign highly!

Bery happy

PROS

The tags and scheduling based on tags is critical! And so easy to use

CONS

Automatically send anaytic reports to client email addresses on recurring basis.

Reasons for switching to Cloud Campaign

Better functionality

Thiago

Fund-Raising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Barnabas

Very good, get what I need easily.

PROS

It is simple to use and I get thind done quickly as time is very important on my daily routine.

CONS

There is nothing that I don't like on Cloud Campaign. It is very good for what I need.

Reasons for switching to Cloud Campaign

The company made it

Kevin

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Cloud Campaign Helps Scale My Agency

Nothing but positive. Their platform is easy to use, their customer service is fantastic - it's just a great tool.

PROS

The ease of use and ability to get my team included easily has really helped cut down on the time it takes to manage a client's social. This allows us to increase or volume.

CONS

They don't have a mobile app, and some functionalities don't work the way I'd like, but these are small things that I can easily work around.

Reasons for switching to Cloud Campaign

Price for value.

Sara

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Thank You!!

The customer service team is AMAZING and very quick to help. I appreciate this so much!

PROS

After using several scheduling platforms for the last four years, this is the first one I've actually loved. I love the ease of posting and especially love the reporting function. It's easy to schedule, and it's easy to create content pillars for auto publishing.

CONS

I wish I could schedule to different platforms at different times at the same time. Example, post the same post to IG + FB but on IG at 8pm and FB at 8am. The function isn't there and it's cumbersome to schedule multiple times.

Reason for choosing Cloud Campaign

The others are too expensive.

Reasons for switching to Cloud Campaign

Others are too expensive for the lack of features they have.

Rhian

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Best social management tool

Love it

PROS

We’ve worked with a variety of management tools for clients and this provides the best client interface features. The analytics and reporting features give great insight that allow you to organically improve your reach.

CONS

Reels and stories would be useful to help e access to post on Instagram

Reasons for switching to Cloud Campaign

Functionality

User Profile

Dean

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Great platform, been looking for a while

Great product and great onboarding support available whenever I needed it. Overall, both the experience and product have both exceeded my expectations.

PROS

The user interface is clean and simple. It offers me a very robust publishing platform, with automated que publishing, calendar publishing, hashtag libraries and brand specific content libraries, and more of the must haves than any of the others I have tried. It is a great value for the money and it makes publishing and analyzing for our small agency easy. The white label solution is also very nice to have, and gives me a more professional image to present to my clients.

CONS

The software is still relatively new, and there are some features and platforms that are not yet supported. The good news is that the roadmap for the upcoming couple months ( it's November 2018 at the time of writing) and it was indicated that some of these platforms are coming very soon. It is also worth noting that every new feature they have added in the month since I first started has worked well and seems to be well tested before it was released.

Kloey

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2022

Cloud Campaign is the perfect tool for social media content creation!

Overall, this tool helps me to stay organized and efficient in my job. With everything in one place and new features being added, I can spend the time I need to on content creation rather than getting caught up in the details of posting and managing content and accounts.

PROS

Once you start using this software, it's very easy to learn and implement into social media content creation and management. It is super easy to store all of your content, manage multiple accounts and brands, and much more. I love that I am able to do so many things from this one program instead of having to use multiple. It's organized, easy, and such an important tool for my job.

CONS

There are two things I would like to see. First, I wish that when writing captions it would only show caption boxes for the platforms you have connected/selected for that brand instead of all platform options. I would also like to have more in depth explanations for when a scheduled post fails to post. Sometimes the error message is very short and I can't figure out why a post has failed.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Great tool!

PROS

Cloud Campaign allows multiple team members to compose and schedule content across many accounts with an integrated approval process.

CONS

Onboarding pop-ups and messaging do not disappear after completion, leading to a sometimes cluttered UI.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

First Few Months of using Cloud Campaign

Very nice and easy-to-use platform! Highly recommended!

PROS

The ease of scheduling to clients' social media platforms is superb!

CONS

Based on experience, some posts fail or have errors in posting.

Showing 1 - 25 of 130 Reviews