Constant Contact Software

Pros

It is easy to use, if all you want to do is upload a bunch of emails and send out. Sure you can segment a little, but nothing close to other tools that were created more recently, or updated. Constant Contact does offer many templates, but again if you send templates with these designs and that many images, deliverability is so so.

Cons

It's inflexible, unable to take a list and break it out into segments easily. Automations are not even applicable here, but basics like good tagging and following up on visitors is missing. While you can segment your list, this software is still stuck in the old days when opens and clicks were the sole measure. Plus they don't pull in extra data to give you a better idea of your contacts, like social media presence.

Pros

The email campaigns are the best part and are efficient and easy to send out to the internal team back when I used the product

Cons

The user account system. If an email gets blocked the address (invalid email) they block the entire email account created and you have to contact support to help unlock the account. If they fixed that it would be great.

Pros

It's easy to use and a great form of communicating information to the company. We are able to personalize each section wit colors, font, and pictures. You can also track data like how many people are viewing the newsletters

Cons

At times the system doesn't save the font that I copy over, and changes the format. Then I have to go through and manually make changes and sometimes the system kicks me out - this may be due to me using Constant Contact in Explorer web browser

Pros

It sends emails, tracks opens, you can register events through this. Works well, straight forward, easy to use.

Cons

Too expensive! You can use a different mail provider with the same features for free, up to a certain amount of subscribers. Found out that because we had several unsubscribed users on our account, we were still being charged for them, for years. Not right!!!

Pros

It is very user-friendly and consumer-focused. For the novice email marketer or the small business owner that is looking to venture into email marketing, it is a great solution to get started.

Cons

It's lack of customization. The email builder, while nice, severely lacks in the details area. There is nothing that compares to a hand-coded email, but I understand that not everybody knows how to do that, or has the budget to pay for it. That being said, there are competitors that have more advanced email builders.

I can create groups of people for different email purposes, including based on what the readers are clicking on and it makes it more specialized in a very easy to use way. If I don't know where to start with a new email, there are a lot of template options available as well that can be customized to fit our organization.

Pros

The new editor makes it a lot easier to customize so that it looks good for both the desktop user and the mobile viewer. Drag and drop features make it nice to adjust and edit quickly.

Cons

I wish there were a better way to add videos without it having to be a link, I know this is something that a lot of emails don't support, but there has to be a way that can pop up or use it another way so it looks better.

Pros

It's a very simple system to understand and they give you a TON of helpful content, use cases, and knowledge base articles to reference. Creating emails is simple but I can see how it might be problematic if you don't have any experience with an email tool and you're trying to make a really snazzy email. Overall, it's a great tool for those who are trying to send out messages.

Cons

Tracking is not the best so if your an SMB, trying to follow-up with opens, clicks, or downloads then I wouldn't suggest this tool as you need something larger. As I stated above, I can see how it might be difficult if you sign up and have never used a tool like this before.

Ease of use for small commitment

Pros

It's easy to use, even for beginners. Offers some customization without making the process too complicated.

Cons

It's consistently branded with their own product name, so gives the reader the perception that the company sending it is a small business that hasn't invested in their own customized email tool.

Pros

Many templates to select from, easy to add emails individually or by spreadsheet, great way to connect with supporters

Cons

Designs can be restrictive. Updated versions have made it less restrictive but I often design and upload rather than create in Constant Contact.

Pros

It allows you to really easily do simple things like resizing, moving blocks, etc.
The list manager is what you'd expect. It works relatively well.

Cons

It very quickly becomes pretty limited if you need to do more things than the basics. Even with things like advanced formatting, and automated emails, it quickly becomes very difficult.

Good, easy to use product!

Pros

I love the email design tools, the ability to post directly to Facebook and Twitter and the simple reporting system makes it easy to see your results.

Cons

Constant Contact doesn't offer some of the features other programs like MailChimp do and their design templates are dated.

Pros

Nice if one is creative in selecting templates for your email marketing campaigns. Also it offers an opt out for your customers and prospects.

Cons

Pricey product without any CRM functionality. Took me way too long to figure out how to create a campaign.

Very simple without training needed. The templates are professional looking and simple to alter to our individual needs

Pros

The ease of use. I did not need any training to master this platform. We chose Constant Contact over Mail Chimp because of the options to send birthday greetings to our clients simply and efficiently.

Cons

There is a cap on the number of contacts before we are billed. Granted the number is pretty huge and is valid that they would want to be paid for their service.

Easy to use, reliable email delivery, and affordable. Constant Contact was one of the first and remains one of the best.

Pros

30% off for Nonprofits , I always like to see these discounts - shows you that the company cares! Constant Contact was one of the first email automation solutions and remains one of the best. Several of our clients use and love it on a daily basis. There's plenty of support, WP plugins, other tie-ins and documentation for most of what you'd want and it's easy to use. It's has been and will continue to be one of the email solutions that we recommend to our clients.

Cons

There are some limitations with their auto-responder but not everyone uses or needs this feature. They have a good library of email templates but would still like to see some new ones.

Easy, great looking newsletters for my school community.

Pros

Constant Contact is very easy to use. It makes sense and is not complicated with difficult directions. It produces great looking newsletters that look professional.

Cons

At the moment, something I do not like about this software is that I have it bundled with another service and I have to go through that other service to get to it. I also do not have enough time to explore all the features.

Pros

The software gave me the control and customization I was looking for, and had great customer support when I had questions or issues.

Cons

It took a little time to figure out the best ways to do everything, but overall no major complaints.

It's "fair" as a newsletter solution but Mailchimp is far better.

Pros

Nice looking layouts but not enough of them. There are not really enough choices to avoid customizing them further.

Cons

The cost. Why do we have to pay for this if I only have a small list? I also dislike how difficult it is to get the layouts to look really nice if you try to alter them in any way.

It's easy to use, fairly priced, and the support is great.

Pros

Easy to use, quite affordable, and support is available nearly around the clock. I am easily able to create professional looking emails using their predesigned templates, or customize my own with my own design.

Cons

To me, Constant Contact is the pioneer of the email marketing service platforms, however it has fallen behind in recent years. If they plan to survive and compete, they'll need to start integrating directly into the leading shopping carts.

Easy way to develop an email marketing campaign that provides tracking on open and click-though activity.

Pros

The free trial is a nice option allowing me to gain knowledge of email marketing tactics. They have a ton of self-help tools as well as awesome customer support.

Cons

Have to generate own content every time I want to launch. Wish they had an article library which I could drag & drop based on categories.

Pros

The good thing about Constant Contact is that you can send customized emails out to mass quantities of people whenever you want, but there are things that I wish it had to help people without a designer background.

Cons

For an email/newsletter campaign monitor application, I just think there should be more options of templates for people who don't have a background in design. I get emails from companies who use Constant Contact and they usually aren't aesthetically pleasing to the eye, almost ever. I think they need to update the templates and what you can do with the program. There are some people who can make it work, but some people need a little more help.