--- title: "Constant Contact Software Overview 2026 - Features & Pricing" description: "Review of Constant Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/constant-contact-profile/" page_type: "product" language: "en" publication_date: "2026-10-20" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Constant Contact Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/constant-contact-profile/alternatives/) # Constant Contact Review From $12-$80/month Free trial 4 plans Updated October 20, 2026 Written by [Andrew Blair](https://www.softwareadvice.com/resources/author/andrew-blair/) Content Analyst Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content Wondering if Constant Contact is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Constant Contact 4.3 [(2957)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) FrontRunner 2026 Pros: - Effective email templates - User-friendly interface Cons: - High pricing - Poor customer service Pricing Starting at $12.00 usage based per month ### What is Constant Contact: Constant Contact combines email marketing and audience management tools in one platform. Users can create professional emails using drag-and-drop templates, build contact lists through landing pages, and track campaign performance. The platform includes social media management and text messaging features. ### Why we like Constant Contact: With a 97% email deliverability rate, Constant Contact ensures marketing messages reach their audience. Users praise its top-rated features: email campaign tools, mobile-optimized designs, and contact database management. The platform excels in customer support and offers a straightforward interface. ### Who should use Constant Contact: Small businesses and organizations seeking reliable email marketing tools are ideal users, with 72% of reviewers having between one and 50 employees. The platform works well for retail shops, nonprofits, and professional services who want to grow their audience through targeted communications. Do you work for Constant Contact? [Manage this product listing](https://www.g2.com/products/constant-contact/claim_requests/new?auto=true) Wondering if Constant Contact is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Constant Contact User Interface ## Popular Constant Contact Alternatives Main Product Constant Contact 4.3 [(2956)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.23Customer support - 4.20Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.76Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.77Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/) 4.8 [(2132)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.86Value for money - 4.85Customer support - 4.68Functionality Pricing Starting at $17.00 per month Get Price ## Constant Contact Overview Constant Contact is a cloud-based digital marketing platform built for small businesses, nonprofits, and franchise organizations. It helps users create, send, and track email campaigns, manage contact lists, and run social media and SMS marketing from one place. The drag-and-drop email editor and library of templates make it straightforward to design professional-looking messages without technical skills. Contact management tools let users segment audiences and automate follow-up emails based on subscriber behavior. The platform also supports event marketing, online donatio... n collection for nonprofits, and e-commerce integrations for online stores. Reporting tools show open rates, click activity, and campaign performance to help businesses understand what is working. Constant Contact serves a wide range of industries including retail, hospitality, education, and professional services. Support is available via phone, live chat, and an online knowledge base with guides and tutorials. ## Constant Contact Pricing and Plans Constant Contact has four plans. Lite is $12.00/mo billed monthly. Standard is $35.00/mo billed monthly. Premium is $80.00/mo billed monthly. Teams is custom-priced. Free trial Lite $12.00 usage based, per month Up to 1 user Lite plan includes: - Basic Email Marketing - Automated Welcome Email for New Contacts - Social Marketing - Event Management - Drag & Drop Email Templates - AI Content Recommendations - Polls & Surveys - Reporting Standard $35.00 usage based, per month Up to 3 users Standard plan includes: - Contact segmentation - Social media ads integration - Scheduled Email Sends - Subject Line A/B Testing - Registration Form - Email marketing with subject line A/B testing and email archive - Resend emails to non-openers - Custom Segments Premium $80.00 usage based, per month Unlimited users Premium plan includes: - Advanced email marketing with dynamic content - Custom automations - Custom contact segmentation - Search engine optimization - Advanced ads with a dedicated ad manager\* (required minimum spend/month) - Contact Activity Segmentation - Sell Products & Services - SMS Marketing Teams Contact us Tailored for organizations with multiple locations, teams, or departments who want consistent branding and centralized oversight. - Multi-level account management - Centralized global campaigns - Campaign & template copy - Locked branded templates - Built-in approval workflows - Global unsubscribe - Account Insights & Reporting - Single Sign-On… No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Constant Contact's Pricing Plans Constant Contact offers a range of pricing plans to suit different business needs and budgets. We've examined the pricing structure to help you determine which plan may be the best fit for your company. Each plan comes with its own set of features and benefits, and we've outlined the key pros and cons to consider. Constant Contact’s three main plans—Lite, Standard, and Premium—support users at varying stages of their email marketing journey,... from beginners to experienced professionals. Discounts are available for longer commitments: six-month plans offer 10% off, while annual billing provides a 15% discount across all tiers. \_\_Lite plan\_\_ The Lite plan is a cost-effective option for those just starting out with email marketing. At $12 per month (billed monthly), it offers a user-friendly drag-and-drop email editor, AI-powered copy generator, and basic reporting features. This plan is suitable for businesses with a limited contact list, allowing monthly email sends up to 10 times the number of contacts. With discounted billing, the plan costs $10.80 per month on a six-month plan, and $10.20 when billed annually. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The Lite plan provides essential email marketing tools at an affordable price point. - \*\*Intuitive interface:\*\* The drag-and-drop editor and AI copy generator make it easy to create professional-looking emails. - \*\*Comprehensive integrations:\*\* Import data from various platforms, including Google, Microsoft, Facebook, and Shopify. \*\*Cons:\*\* - \*\*Limited automation:\*\* The Lite plan does not include advanced automation features, which may be necessary for more complex email campaigns. - \*\*No multi-user support:\*\* This plan is restricted to only one user, which may not be sufficient for growing teams. - \*\*Restricted segmentation:\*\* With only one custom segment available, targeting specific audience groups may be challenging. \_\_Standard plan\_\_ The Standard plan, at $35 per month (billed monthly), is designed to meet the needs of most businesses. It includes all the features of the Lite plan, plus advanced reporting, email scheduling, and subject line testing. This plan allows for 12 monthly email sends per contact and supports up to three users. With discounted billing, the plan costs $31.50 per month on a six-month plan, and $29.75 per month when billed annually. \*\*Pros:\*\* - \*\*Enhanced automation:\*\* With three automation templates and an AI campaign builder, creating targeted email campaigns becomes more efficient. - \*\*Improved segmentation:\*\* The Standard Plan offers 10 custom segments, enabling better audience targeting. - \*\*Social posting tools included:\*\* Schedule and manage social media posts in advance, streamlining your online presence. \*\*Cons:\*\* - \*\*Limited users:\*\* While the Standard Plan supports up to three users, larger teams may require additional user accounts. - \*\*No custom automations:\*\* Although this plan includes automation templates, it does not allow for the creation of custom automations. - \*\*Higher price point:\*\* The Standard plan is nearly three times the cost of the Lite plan, which may not be feasible for businesses with tight budgets. \_\_Premium plan\_\_ The Premium Plan, at $80 per month (billed monthly), is tailored for professionals and businesses with advanced email marketing needs. It includes all the features of the Standard Plan, along with unlimited automation templates, custom automations, and eCommerce templates. This plan allows for 24 monthly email sends per contact and supports unlimited users. With discounted billing, the plan costs $72 per month on a six-month plan, and $68 per month when billed annually. \*\*Pros:\*\* - \*\*Robust automation:\*\* With unlimited automation templates and the ability to create custom automations, the Premium plan offers unparalleled flexibility in email campaign management. - \*\*Advanced segmentation:\*\* Unlimited custom segments allow for highly targeted email campaigns, improving engagement and conversion rates. - \*\*Comprehensive marketing tools:\*\* The Premium Plan includes features like dynamic email content, Facebook lookalike targeting, and Google Ad Manager integration. \*\*Cons:\*\* - \*\*Steep price increase:\*\* At more than double the cost of the Standard Plan, the Premium Plan may be cost-prohibitive for some businesses. - \*\*Potential feature underutilization:\*\* Smaller businesses may not fully leverage all the advanced features included in this plan, leading to a lower return on investment. - \*\*Steep learning curve:\*\* The extensive feature set may require additional time and resources to master, especially for those new to email marketing. \_\_Additional services and support\_\_ Constant Contact offers SMS marketing as an add-on service, with plans starting at $10 per month for up to 500 messages. Premium plan subscribers receive the first 500 messages per month at no additional cost. All plans include live onboarding and support, with the Premium plan offering priority onboarding and a dedicated support team. While not explicitly mentioned, Constant Contact provides a 30-day money-back guarantee for all plans. \*\*Conclusion\*\* After analyzing the pricing plans offered by Constant Contact, it's evident that they provide a range of options designed to cater to businesses of various sizes and marketing needs. - \*\*For small businesses and startups:\*\* The Lite plan is an excellent choice, offering essential email and social media marketing tools at an affordable price point. However, as your business grows and your marketing requirements expand, you may find the limitations of this plan restrictive. - \*\*For established businesses and growing enterprises:\*\* The Standard plan strikes a balance between cost and functionality, providing advanced features such as automation templates, custom segments, and a powerful social media ads manager. This plan is well-suited for businesses looking to scale their marketing efforts and engage with their audience more effectively. - \*\*For marketing professionals and large organizations:\*\* The Premium plan is the ultimate solution, offering unlimited automation templates, custom segments, and users, along with advanced features like dynamic email content and eCommerce templates. This plan is designed for businesses with extensive marketing needs and a desire to leverage cutting-edge tools to drive growth. When selecting a pricing plan, businesses should carefully consider factors such as their current marketing goals, audience size, required features, and budget. By aligning these elements with the appropriate Constant Contact plan, companies can optimize their marketing strategies and achieve the best possible return on investment. It's also crucial to anticipate future growth and choose a plan that can scale alongside your business, ensuring a seamless transition as your marketing needs evolve. ### How does Constant Contact pricing compare to alternatives? Constant Contact's starting price is $12.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Constant Contact4.3[(2,957)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) | $12.00 /mo | Available | Not available | 4.1 | | [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) | $9.00 /mo | Not available | Available | 4.5 | | [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) | $12.00 /mo | Available | Available | 4.7 | | [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) | $15.00 /mo | Available | Not available | 4.3 | | [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)4.8[(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) | $9.00 /feature/mo | Not available | Available | 4.8 | Constant Contact4.3[(2,957)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) * * * Starting price $12.00 /mo Free trial Available Free version Not available Value For Money 4.1 - [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) * * * Starting price $9.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) * * * Starting price $12.00 /mo Free trial Available Free version Available Value For Money 4.7 - [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Not available Value For Money 4.3 - [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)4.8[(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) * * * Starting price $9.00 /feature/mo Free trial Not available Free version Available Value For Money 4.8 ## Constant Contact Features Drawn from insights across 2957 verified reviews, we've outlined Constant Contact's best and worst rated features and how they stack up against the average rating. Constant Contact's score Category average Constant Contact's Best Rated Features Event Scheduling 5.0 3.80 category average Reporting & Statistics 4.93 4.15 category average Social Promotion 4.86 4.61 category average Constant Contact's Worst Rated Features Workflow Management 3.26 4.04 category average ROI Tracking 3.58 3.78 category average Segmentation 3.60 4.05 category average - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Constant Contact Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Attendance Management Audience Targeting Automated Publishing Automated Responses Automated Scheduling Calendar Management Campaign Management Campaign Planning Campaign Segmentation Channel Management Click Tracking Commenting/Notes Contact Database Content Management Conversion Tracking CRM Customer Engagement Customer Surveys Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Questions Customizable Templates Customization Data Analysis Tools Data Import/Export Drag & Drop Drip Campaigns Dynamic Content Electronic Payments Email Campaign Management Email Management Email Marketing Email Reminders Email Templates Employee Management Engagement Tracking Event Calendar Event Management Event Marketing Event Scheduling Event Ticketing Feedback Management Forms Management Image Library Interaction Tracking Keyword Filtering Landing Pages/Web Forms Lead Capture Lead Generation Lead Management Lead Nurturing Lead Qualification List Management Live Chat Marketing Automation Mass Texting Meeting Management @mentions Message Personalization Mobile Optimization Mobile Survey Monitoring Multi-Account Management Multi-Campaign Multi-Channel Distribution Multi-Channel Management Multi-Channel Marketing Multi-Language Newsletter Management Performance Metrics Post Scheduling Preview Functionality Promotions Management Question Branching Randomization Real-Time Analytics Real-Time Data Real-Time Notifications Registration Management Reminders Reporting/Analytics Reporting & Statistics Response Validation ROI Tracking Scheduled Messaging Segmentation Site Intercept Survey Skip Logic Social Advertising Social Marketing Social Media Integration Social Media Monitoring Social Promotion Support Audio/Images/Video Survey Builder Survey/Poll Management Surveys & Feedback Tagging Template Management Templates Third-Party Integrations URL Customization Visitor Registration Visual Analytics Workflow Management ## Constant Contact Integrations Based on 2957 verified reviews, we've identified products most frequently integrated withConstant Contact. [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) Integration rated 4.6 from 34 reviews Cristina Director of Development Used for 1-2 years Reviewed January 2024 "“We use Constant Contact for emailing our donors, and the email addressed are stored in DonorPerfect.”" Zapier Integration rated 4.8 from 11 reviews Shopify Integration rated 4.7 from 9 reviews Microsoft Outlook Integration rated 4.6 from 8 reviews WooCommerce Integration rated 4.5 from 8 reviews Meta for Business Integration rated 3.7 from 8 reviews Stripe Payments Integration rated 5.0 from 6 reviews See all 91 integrations ## Constant Contact Key Sentiments We analyzed 2957 verified reviews for Constant Contact to find out what actual users really think. Most Positive Sentiments Email campaigns 68% Positive 22% Neutral 10% Negative Users find Constant Contact effective for managing email campaigns, appreciating the ability to create, schedule, and analyze campaigns with ease. They highlight the platform's features for campaign performance analysis, which help them understand and improve their marketing efforts. Additionally, users value the centralized database for managing client subscriptions and the convenience of scheduling campaigns in advance. Email templates 60% Positive 24% Neutral 16% Negative Reviewers enjoy the customizable templates offered by Constant Contact, which enable them to create professional and visually appealing email campaigns quickly. They appreciate the variety of templates available, allowing for design customization to fit their brand's style and messaging. However, some users wish for more modern and aesthetically pleasing templates, as well as greater flexibility in customization options. Email management 56% Positive 30% Neutral 14% Negative Users appreciate Constant Contact's email automation, which allows them to schedule emails and follow-ups based on contact behavior. They find the email tracking features useful, as they can see if recipients open emails, click on links, and on what devices. Additionally, users value the ability to send mass emails efficiently, benefiting from features like bulk email sending and drip automation. Least Positive Sentiments Email handling 22% Positive 28% Neutral 50% Negative Users value the email analytics provided by Constant Contact, which help them track open rates, bounce rates, and other important metrics. While they appreciate the platform's efforts to ensure emails avoid spam filters and reach recipients' inboxes, some users report issues with emails being marked as spam or bouncing, leading to concerns about email deliverability and management. Subscription management 29% Positive 27% Neutral 44% Negative Reviewers find Constant Contact useful for managing contact databases, allowing them to handle large lists and manually remove unsubscribers and errors. They appreciate the ability for clients to unsubscribe easily and the various ways to add contacts. However, users face challenges with subscription cancellation, issues with unsubscribe functionality, and the increasing costs associated with growing subscriber lists. Design capabilities 49% Positive 26% Neutral 26% Negative Reviewers appreciate the user-friendly design of Constant Contact, which allows them to create eye-catching layouts and graphics for their emails. They find the design options sufficient for non-technical users, making it easy to produce professional-looking content. However, some users experience frustration with the limited design functionality and outdated appearance, wishing for more advanced and modern design capabilities. ## Constant Contact User Reviews ## Constant Contact customer ratings - Overall rating: 4.3/5 - Total reviews: 2,957 ### Rating distribution - 5 stars: 1,561 reviews (53%) - 4 stars: 995 reviews (34%) - 3 stars: 317 reviews (11%) - 2 stars: 44 reviews (1%) - 1 star: 40 reviews (1%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 4.2/5 - Functionality: 4.2/5 --- ### Responsive, Knowledgeable Support and No Duplicate Data Worries - Overall rating: 5/5 - Reviewer: Mary F. - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had a question about someone who said they unsuscribed and were angry at us for receiving email. CC confirmed that anyone unsubscribed could never be readded #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Very responsive and knowledgeable customer service. I like that you don't have to worry about your data doubleling up #### Cons Email builder is awkward and tricky to use. Much easier to use canva and export to CC --- ### Turnkey, Easy Member Communication - Overall rating: 5/5 - Reviewer: Kane M. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Providing a fair-priced communications tool that keeps our members informed. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros Ease of use, it's practically a turnkey option for communication with our members. #### Cons The billing details can be a bit confusing. --- ### Constant Contact Makes Email Newsletters Easy for Our Nonprofit - Overall rating: 4/5 - Reviewer: Alice H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · a few times a year - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Constant Contact is a great platform for sharing our newsletters and posting them on our social media channels. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros As a shoestring nonprofit, Constant Contact makes it easy to set up a template and share news with our constituents. #### Cons I do wish there was a nonprofit rate making it more affordable. --- ### Quick and Straight forward - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Constant Contact is worth considering if you want a straightforward way to communicate with customers and promote your business without hiring a marketing specialist. Its main trade-offs are cost, customization, and the depth of its automation features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its biggest advantage is making email marketing accessible, even for business owners who don't have a dedicated marketing team. Great customer support and value. #### Cons Most basic tasks are straightforward, although managing several campaigns and contact segments can take practice. #### Vendor response Thanks for the review, Susan. We're glad Constant Contact gives you a simple way to connect with customers and promote your business without needing a marketing specialist on hand. We're wishing you continued success as you grow your audience. Replied October 2026 --- ### Constant Contact keeps me on track - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I’ve been using Constant Contact for a couple of years, and the drag‑and‑drop email editor is a lifesaver. I can pull in a product image, tweak the text block, and instantly see how it looks on mobile. It saved me hours of back‑and‑forth tweaking, letting me launch my newsletter on time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the drag‑and‑drop template builder, the detailed analytics, and the easy integration with Zapier. It saves time on campaigns and keeps my list tidy. #### Cons The pricing is a bit high and the support response times can be slow. It takes a couple of days to get a ticket answered, which can delay urgent campaigns. #### Vendor response Thanks for being a long-time customer, Chris! Hearing that the drag-and-drop editor and the instant mobile preview saved you hours and kept your newsletter on schedule is exactly what we hope for. Here's to many more on-time sends. Replied October 2026 --- ### Great email marketing platform - Overall rating: 5/5 - Reviewer: Katie P. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Constant Contact meets all of our needs for email marketing and integrates well with our CRM, making data management seamless. Also super user friendly! #### Cons There are some features that our out of our price range, like automated emails and email series. The features exist, but just not within our plan. #### Vendor response Thanks for the kind words, Katie. It's great to hear Constant Contact covers your email marketing needs and plays well with your CRM to keep your data tidy. We're glad it's easy to use, and we're excited to keep helping your marketing grow. Replied October 2026 --- ### Easy integrations and templates - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It allows me to stay current with my clients by providing them with a professional looking email, by utilizing the many template options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is straightforward to use the program. I like that you can connect it to your social media accounts and that you can edit images in Canva. #### Cons There is limited flexibility in the template for designing your email. The boxes can only be made to certain sizes and so many in a row, etc. #### Vendor response Thanks for the kind words, Charissa! It's great to hear the templates are helping you put a polished, professional look in front of your clients so consistently. We're always working to add more options and would love to hear what else could make your workflow even smoother, so feel free to share more anytime. Replied October 2026 --- ### Constant Contact - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Constant Contact to communicate with customers and prepare different professional emails. The available templates save me time and help me create well-presented messages quickly. I also find it useful to manage my contacts and campaigns in the same place. #### Cons For more complex campaigns, some features can feel limited. Email customization could also be more flexible. I had to spend some time learning the different options before I could use the platform comfortably. #### Vendor response Thank you for your 5-star review, David! It's great to hear the templates are helping you put together polished messages quickly, and that managing contacts and campaigns in one place is working well for you. We're glad to be part of how you connect with your customers. Replied October 2026 --- ### The pros and cons of using Constant Contact - Overall rating: 4/5 - Reviewer: Bob F. - Industry: Research - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Constant Contact was positive. The platform is easy to learn and makes it simple to create and manage professional email campaigns, organize contacts, and monitor campaign performance. The templates and reporting tools are useful, although some advanced features and customization options can feel limited. Overall, it is a practical and user-friendly solution for businesses that want straightforward email marketing without a steep learning curve. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked Constant Contact most for its ease of use and straightforward email marketing tools. It makes creating professional-looking campaigns, managing contact lists, and tracking results relatively simple, even without much technical experience. #### Cons The main thing I liked least about Constant Contact was that some of the more advanced features can feel limited or require a higher-priced plan. The interface is generally easy to use, but certain customization options and automation tools could be more flexible for users with more complex marketing needs. #### Vendor response Thanks for the thoughtful review, Bob. We’re glad Constant Contact makes it simple to build professional campaigns, manage your contacts, and track results without a steep learning curve. We understand that as your marketing gets more complex, you want automation and customization tools that can keep up, and we appreciate you letting us know where things feel limited. If you’d like to share more about what you’re trying to do, we’d love to hear it and help you find the right fit. Replied October 2026 --- ### Constant Contact is Effective - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Music - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with constant contact has been while and overall I use it daily with no complaints #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Constant contact is very easy to use which makes the job feel like less work which leaves me more time to complete other tasks #### Cons Customer support is very decent. Could be better. I wish they had more live agents than ai chat boxes. #### Vendor response Thanks so much for the 5-star review, Amya! We’re glad Constant Contact makes your daily work feel lighter and frees up time for everything else on your plate. We also hear you on wanting more time with live agents, and that feedback helps as we look for ways to make getting help even easier. Replied October 2026 --- Showing 1 - 10 of 2957 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) ## Constant Contact FAQs - How much does Constant Contact cost per month? Constant Contact’s pricing starts at $10.20 per month (billed annually), scaling based on your contact list size. The Lite plan offers essential email marketing features, while the Standard plan adds social media scheduling, advanced reporting, and ad management. The Premium plan provides advanced automation, dynamic content, SEO tools, and priority customer support. - Can Constant Contact send text messages? Yes, Constant Contact offers SMS marketing capabilities through its platform. Users can send promotional messages, appointment reminders, and important updates to their contacts. The text messaging feature integrates with email campaigns for coordinated multi-channel marketing. The platform also provides detailed analytics for SMS performance tracking. - Is Constant Contact hard to use? No, Constant Contact is designed for ease of use, featuring an intuitive drag-and-drop email editor and premade templates. The platform provides tutorials, step-by-step guides, and responsive customer support to help users quickly learn the system and create effective marketing campaigns. - Can Constant Contact send emails? Yes, email marketing is Constant Contact's core function. Users can create professional emails using hundreds of customizable templates, segment contact lists for targeted messaging, and track engagement metrics. The platform offers A/B testing, automated follow-ups, and integration with popular e-commerce platforms. - How many emails can you send a month with Constant Contact? Constant Contact allows unlimited email sends per month on all plans, regardless of your pricing tier. There are no restrictions on email volume, though sending limits follow industry standards for deliverability. The platform includes tools to optimize send times and monitor engagement rates to maximize campaign effectiveness. ## Constant Contact Popular Comparisons [Brevo vs Constant Contact](https://www.softwareadvice.com/scheduling/brevo-profile/vs/constant-contact/)[MailerLite vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/mailerlite/)[ActiveCampaign vs Constant Contact](https://www.softwareadvice.com/crm/activecampaign-profile/vs/constant-contact/)[EmailOctopus vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/emailoctopus/)[Systeme.io vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/systeme-io/)[HubSpot Marketing Hub vs Constant Contact](https://www.softwareadvice.com/compare/119437-HubSpot-Marketing/vs/397812-constant-contact/)[Omnisend vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/omnisend/)[EngageBay CRM vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/engagebay/)[Klaviyo vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/klaviyo/)[Marketing 360 vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/marketing-360/)[Marketo Engage vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/marketo/)[GetResponse vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/getresponse/)[Keap vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/infusionsoft-crm/)[Cyberimpact vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/cyberimpact/)[Pipedrive vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/pipedrive/)[SendPulse vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/sendpulse/)[Salesforce Marketing Cloud vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/salesforce-socialcrm/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/constant-contact-profile/alternatives/) Stuck Between Options? 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