# Constant Contact Software Overview 2026 - Features & Pricing

> Review of Constant Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/marketing/constant-contact-profile

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Overview

[Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/constant-contact-profile/alternatives/)

# Constant Contact 2026: Benefits, Features & Pricing

Updated June 8, 2026

Written by [Andrew Blair](https://www.softwareadvice.com/resources/author/andrew-blair/)

Content Analyst

Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/)

Team Lead, Content

Wondering if Constant Contact is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Constant Contact

4.3

[(2925)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

FrontRunner 2026

Pros:

-   Effective email templates
-   User-friendly interface

Cons:

-   High pricing
-   Poor customer service

Pricing

Starting at $12.00 per month

### What is Constant Contact:

Constant Contact combines email marketing and audience management tools in one platform. Users can create professional emails using drag-and-drop templates, build contact lists through landing pages, and track campaign performance. The platform includes social media management and text messaging features.

### Why we like Constant Contact:

With a 97% email deliverability rate, Constant Contact ensures marketing messages reach their audience. Users praise its top-rated features: email campaign tools, mobile-optimized designs, and contact database management. The platform excels in customer support and offers a straightforward interface.

### Who should use Constant Contact:

Small businesses and organizations seeking reliable email marketing tools are ideal users, with 72% of reviewers having between one and 50 employees. The platform works well for retail shops, nonprofits, and professional services who want to grow their audience through targeted communications.

Wondering if Constant Contact is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## Constant Contact User Interface

## Popular Constant Contact Alternatives

Main Product

Constant Contact

4.3

[(2925)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.19Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

4.6

[(3469)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.49Value for money
-   4.52Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17624)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.36Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)

4.7

[(2277)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)

4.6

[(2561)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.34Value for money
-   4.39Customer support
-   4.46Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)

4.8

[(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.83Value for money
-   4.78Customer support
-   4.50Functionality

Pricing

Starting at $9.00 per month

Get Price

## Constant Contact Overview

Constant Contact delivers small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact aims to help businesses grow audiences by building a list with landing pages, social media lead ads, and more. Its helps customer relationships by creating professional emails, segmenting lists and automating messages to drive more engagement and sales; simplify social media by creating and managing soci...

al posts and ads to generate awareness, drive leads and promote growth; and sync with apps already in use to grow and sell more online.

## Constant Contact Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Lite

$12.00

usage based, per month

Plan includes:

-   Basic Email Marketing
-   Automated Welcome Email for New Contacts
-   Social Marketing
-   Event Management
-   Drag & Drop Email Templates
-   AI Content Recommendations
-   Polls & Surveys
-   Reporting

Standard

$35.00

usage based, per month

Plan includes:

-   Email marketing with subject line A/B testing and email archive
-   Resend emails to non-openers
-   Contact segmentation
-   Social media ads integration
-   Scheduled Email Sends
-   Subject Line A/B Testing
-   Registration Form
-   Custom Segments

Premium

$80.00

usage based, per month

Plan includes:

-   Advanced email marketing with dynamic content
-   Custom automations
-   Custom contact segmentation
-   Search engine optimization
-   Advanced ads with a dedicated ad manager\* (required minimum spend/month)
-   Contact Activity Segmentation
-   Sell Products & Services
-   SMS Marketing

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Constant Contact's Pricing Plans

Constant Contact offers a range of pricing plans to suit different business needs and budgets. We've examined the pricing structure to help you determine which plan may be the best fit for your company. Each plan comes with its own set of features and benefits, and we've outlined the key pros and cons to consider. Constant Contact’s three main plans—Lite, Standard, and Premium—support users at varying stages of their email marketing journey,...

from beginners to experienced professionals. Discounts are available for longer commitments: six-month plans offer 10% off, while annual billing provides a 15% discount across all tiers. \_\_Lite plan\_\_ The Lite plan is a cost-effective option for those just starting out with email marketing. At $12 per month (billed monthly), it offers a user-friendly drag-and-drop email editor, AI-powered copy generator, and basic reporting features. This plan is suitable for businesses with a limited contact list, allowing monthly email sends up to 10 times the number of contacts. With discounted billing, the plan costs $10.80 per month on a six-month plan, and $10.20 when billed annually. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The Lite plan provides essential email marketing tools at an affordable price point. - \*\*Intuitive interface:\*\* The drag-and-drop editor and AI copy generator make it easy to create professional-looking emails. - \*\*Comprehensive integrations:\*\* Import data from various platforms, including Google, Microsoft, Facebook, and Shopify. \*\*Cons:\*\* - \*\*Limited automation:\*\* The Lite plan does not include advanced automation features, which may be necessary for more complex email campaigns. - \*\*No multi-user support:\*\* This plan is restricted to only one user, which may not be sufficient for growing teams. - \*\*Restricted segmentation:\*\* With only one custom segment available, targeting specific audience groups may be challenging. \_\_Standard plan\_\_ The Standard plan, at $35 per month (billed monthly), is designed to meet the needs of most businesses. It includes all the features of the Lite plan, plus advanced reporting, email scheduling, and subject line testing. This plan allows for 12 monthly email sends per contact and supports up to three users. With discounted billing, the plan costs $31.50 per month on a six-month plan, and $29.75 per month when billed annually. \*\*Pros:\*\* - \*\*Enhanced automation:\*\* With three automation templates and an AI campaign builder, creating targeted email campaigns becomes more efficient. - \*\*Improved segmentation:\*\* The Standard Plan offers 10 custom segments, enabling better audience targeting. - \*\*Social posting tools included:\*\* Schedule and manage social media posts in advance, streamlining your online presence. \*\*Cons:\*\* - \*\*Limited users:\*\* While the Standard Plan supports up to three users, larger teams may require additional user accounts. - \*\*No custom automations:\*\* Although this plan includes automation templates, it does not allow for the creation of custom automations. - \*\*Higher price point:\*\* The Standard plan is nearly three times the cost of the Lite plan, which may not be feasible for businesses with tight budgets. \_\_Premium plan\_\_ The Premium Plan, at $80 per month (billed monthly), is tailored for professionals and businesses with advanced email marketing needs. It includes all the features of the Standard Plan, along with unlimited automation templates, custom automations, and eCommerce templates. This plan allows for 24 monthly email sends per contact and supports unlimited users. With discounted billing, the plan costs $72 per month on a six-month plan, and $68 per month when billed annually. \*\*Pros:\*\* - \*\*Robust automation:\*\* With unlimited automation templates and the ability to create custom automations, the Premium plan offers unparalleled flexibility in email campaign management. - \*\*Advanced segmentation:\*\* Unlimited custom segments allow for highly targeted email campaigns, improving engagement and conversion rates. - \*\*Comprehensive marketing tools:\*\* The Premium Plan includes features like dynamic email content, Facebook lookalike targeting, and Google Ad Manager integration. \*\*Cons:\*\* - \*\*Steep price increase:\*\* At more than double the cost of the Standard Plan, the Premium Plan may be cost-prohibitive for some businesses. - \*\*Potential feature underutilization:\*\* Smaller businesses may not fully leverage all the advanced features included in this plan, leading to a lower return on investment. - \*\*Steep learning curve:\*\* The extensive feature set may require additional time and resources to master, especially for those new to email marketing. \_\_Additional services and support\_\_ Constant Contact offers SMS marketing as an add-on service, with plans starting at $10 per month for up to 500 messages. Premium plan subscribers receive the first 500 messages per month at no additional cost. All plans include live onboarding and support, with the Premium plan offering priority onboarding and a dedicated support team. While not explicitly mentioned, Constant Contact provides a 30-day money-back guarantee for all plans. \*\*Conclusion\*\* After analyzing the pricing plans offered by Constant Contact, it's evident that they provide a range of options designed to cater to businesses of various sizes and marketing needs. - \*\*For small businesses and startups:\*\* The Lite plan is an excellent choice, offering essential email and social media marketing tools at an affordable price point. However, as your business grows and your marketing requirements expand, you may find the limitations of this plan restrictive. - \*\*For established businesses and growing enterprises:\*\* The Standard plan strikes a balance between cost and functionality, providing advanced features such as automation templates, custom segments, and a powerful social media ads manager. This plan is well-suited for businesses looking to scale their marketing efforts and engage with their audience more effectively. - \*\*For marketing professionals and large organizations:\*\* The Premium plan is the ultimate solution, offering unlimited automation templates, custom segments, and users, along with advanced features like dynamic email content and eCommerce templates. This plan is designed for businesses with extensive marketing needs and a desire to leverage cutting-edge tools to drive growth. When selecting a pricing plan, businesses should carefully consider factors such as their current marketing goals, audience size, required features, and budget. By aligning these elements with the appropriate Constant Contact plan, companies can optimize their marketing strategies and achieve the best possible return on investment. It's also crucial to anticipate future growth and choose a plan that can scale alongside your business, ensuring a seamless transition as your marketing needs evolve.

### Compare Pricing

Compare pricing across our most frequently recommended Email Marketing products.

Software options

Starting price\*

User rating

[Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/)

$800.00

4.64[(33 reviews)](https://www.softwareadvice.com/email-marketing/net-results-profile/reviews/)

**8**

recommendations

[HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)

$15.00 per month

4.51[(6234 reviews)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/)

**4**

recommendations

[Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/)

$25.00 per month

4.20[(530 reviews)](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/)

**4**

recommendations

[emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/)

$1,000.00 per month

4.69[(51 reviews)](https://www.softwareadvice.com/marketing/emfluence-profile/reviews/)

**4**

recommendations

[SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/)

$0.01 per month

No reviews yet

**3**

recommendations

\*Defined as the price above any available free plan

## Constant Contact Features

Drawn from insights across 2925 verified reviews, we've outlined Constant Contact's best and worst rated features and how they stack up against the average rating.

Constant Contact's score

Category average

Constant Contact's Best Rated Features

Event Scheduling

5.0

3.94 category average

Reporting & Statistics

4.93

4.22 category average

Social Promotion

4.85

4.30 category average

Constant Contact's Worst Rated Features

Workflow Management

3.26

3.93 category average

ROI Tracking

3.58

3.81 category average

Segmentation

3.60

4.07 category average

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of Constant Contact
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Attendance Management
    
    Audience Targeting
    
    Automated Publishing
    
    Automated Responses
    
    Automated Scheduling
    
    Calendar Management
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Channel Management
    
    Click Tracking
    
    Commenting/Notes
    
    Contact Database
    
    Content Management
    
    Conversion Tracking
    
    CRM
    
    Customer Engagement
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Questions
    
    Customizable Templates
    
    Customization
    
    Data Analysis Tools
    
    Data Import/Export
    
    Design Management
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Electronic Payments
    
    Email Campaign Management
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Monitoring
    
    Email Reminders
    
    Email Templates
    
    Employee Management
    
    Engagement Tracking
    
    Event Calendar
    
    Event Management
    
    Event Marketing
    
    Event Scheduling
    
    Event Ticketing
    
    Feedback Management
    
    Form Builder
    
    Forms Management
    
    Image Library
    
    Inbox Management
    
    Interaction Tracking
    
    Keyword Filtering
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    Lead Qualification
    
    List Management
    
    Live Chat
    
    Location Tracking
    
    Mailing List Management
    
    Marketing Automation
    
    Marketing Calendar
    
    Mass Texting
    
    Media Library
    
    Meeting Management
    
    @mentions
    
    Message Personalization
    
    Mobile Access
    
    Mobile Optimization
    
    Mobile Survey
    
    Monitoring
    
    Multi-Account Management
    
    Multi-Campaign
    
    Multi-Channel Distribution
    
    Multi-Channel Management
    
    Multi-Channel Marketing
    
    Multi-Language
    
    Multiple User Accounts
    
    Multivariate Testing
    
    Newsletter Management
    
    Performance Metrics
    
    Post Scheduling
    
    Preview Functionality
    
    Promotions Management
    
    Question Branching
    
    Randomization
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Registration Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Response Management
    
    Response Validation
    
    ROI Tracking
    
    Sales Analytics
    
    Scheduled Messaging
    
    Scheduling
    
    Segmentation
    
    SEO Management
    
    Simple Mail Transfer Protocol (SMTP)
    
    Site Intercept Survey
    
    Skip Logic
    
    SMS Marketing
    
    Social Advertising
    
    Social Marketing
    
    Social Media Integration
    
    Social Media Monitoring
    
    Social Promotion
    
    Spam Blocker
    
    Subscription Management
    
    Support Audio/Images/Video
    
    Survey Builder
    
    Surveys & Feedback
    
    Tagging
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    Unsubscribe Database
    
    URL Customization
    
    Visitor Registration
    
    Visual Analytics
    
    Website Publishing Options
    
    Website Visitor Tracking
    
    Workflow Management
    

## Constant Contact Integrations

Based on 2925 verified reviews, we've identified products most frequently integrated withConstant Contact.

[DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

Integration rated 4.6 from 32 reviews

Cristina

Director of Development

Used for 1-2 years

Reviewed January 2024

"“We use Constant Contact for emailing our donors, and the email addressed are stored in DonorPerfect.”"

Zapier

Integration rated 4.8 from 11 reviews

Gmail

Integration rated 4.8 from 9 reviews

Shopify

Integration rated 4.7 from 9 reviews

WooCommerce

Integration rated 4.5 from 8 reviews

Meta for Business

Integration rated 3.7 from 8 reviews

Microsoft Outlook

Integration rated 4.5 from 7 reviews

See all 193 integrations

## Constant Contact Key Sentiments

We analyzed 2925 verified reviews for Constant Contact to find out what actual users really think.

Most Positive Sentiments

Email campaigns

68% Positive

22% Neutral

10% Negative

Users find Constant Contact effective for managing email campaigns, appreciating the ability to create, schedule, and analyze campaigns with ease. They highlight the platform's features for campaign performance analysis, which help them understand and improve their marketing efforts. Additionally, users value the centralized database for managing client subscriptions and the convenience of scheduling campaigns in advance.

Email templates

60% Positive

24% Neutral

16% Negative

Reviewers enjoy the customizable templates offered by Constant Contact, which enable them to create professional and visually appealing email campaigns quickly. They appreciate the variety of templates available, allowing for design customization to fit their brand's style and messaging. However, some users wish for more modern and aesthetically pleasing templates, as well as greater flexibility in customization options.

Email management

56% Positive

30% Neutral

14% Negative

Users appreciate Constant Contact's email automation, which allows them to schedule emails and follow-ups based on contact behavior. They find the email tracking features useful, as they can see if recipients open emails, click on links, and on what devices. Additionally, users value the ability to send mass emails efficiently, benefiting from features like bulk email sending and drip automation.

Least Positive Sentiments

Email handling

22% Positive

28% Neutral

50% Negative

Users value the email analytics provided by Constant Contact, which help them track open rates, bounce rates, and other important metrics. While they appreciate the platform's efforts to ensure emails avoid spam filters and reach recipients' inboxes, some users report issues with emails being marked as spam or bouncing, leading to concerns about email deliverability and management.

Subscription management

29% Positive

27% Neutral

44% Negative

Reviewers find Constant Contact useful for managing contact databases, allowing them to handle large lists and manually remove unsubscribers and errors. They appreciate the ability for clients to unsubscribe easily and the various ways to add contacts. However, users face challenges with subscription cancellation, issues with unsubscribe functionality, and the increasing costs associated with growing subscriber lists.

Design capabilities

49% Positive

26% Neutral

26% Negative

Reviewers appreciate the user-friendly design of Constant Contact, which allows them to create eye-catching layouts and graphics for their emails. They find the design options sufficient for non-technical users, making it easy to produce professional-looking content. However, some users experience frustration with the limited design functionality and outdated appearance, wishing for more advanced and modern design capabilities.

## Constant Contact User Reviews

Overall Rating

4.3

Ratings Breakdown

5

53%

4

34%

3

11%

2

2%

1

1%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.2

Functionality

4.2

Melanie M.

Verified reviewer

Consumer Services

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed April 2026

The email marketing platform of the future

5

It is ideal for business owners who want an application that you can use from desktop or mobile with ease. Creating campaigns that hit different demographics of your audience is easier with Constant Contact, plus the features present allow replicability and efficiency.

Ratings Breakdown

4

Ease of use

3

Value for money

Previously 5

4

Customer support

5

Functionality

Pros:

reliable email deliverability, the ability to monitor how my emails are performing, plus marketing options for social media and text/SMS which feels very fresh and modern

Cons:

The AI integration makes things feel a little bit messy and convoluted, no free plan so purchase when you are ready to get serious about your email marketing

Vendor Response

Melanie, thanks for sharing your feedback! We’re so glad you find our platform ideal for creating campaigns and appreciate you highlighting reliable deliverability and modern features. Our goal is to ensure ease of use, and we are working hard to refine our AI features to make them even more impactful.

Replied April 2026

Read More

MM

Mary Beth M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Constant Contact

5

We've been using Constant Contact for just about 2 years now and it has transformed the way we communicate with our supporters. The metrics are so helpful as they guide us in our communication strategies, which is like having a marketing team on staff!

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out. My favorite is the survey page.

Cons:

I haven't found anything that I dislike though there are so many options to choose from, sometimes it's a bit overwhelming.

Reasons for switching to Constant Contact

Not enough options and we really wanted to have different integrations as we continue to refine our communication strategies.

Vendor Response

Hello Mary Beth, thank you for taking the time to leave a review. We are thrilled that our toolshave transformed your communication, making it feel like you have a marketing team on staff! That is truly fantastic and exactly what our tools are intended for; to make your life easier. We hear you when you say that the many options can be overwhelming. Remember, our accessible Knowledge Base and Ask a Trainer experts are here to help you learn your way around the platform. Both of those options are available in the help section of your account, which can be found in the top right of your home page dashboard.

Replied November 2025

Read More

VR

Verified

Reviewer

Sports

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed April 2026

Changes advance the product.

4

I just retried and won't be using it. I'm rather relieved. Another group I'm in the president just started with it, I don't know that we'll afford it.

Ratings Breakdown

4

Ease of use

2

Value for money

5

Customer support

4

Functionality

Pros:

There are more features. Laying out newsletters is easier. It tracks subscribers in a more useful way.

Cons:

It's even more expensive. Updating contact list is time consuming. Wish the connections to social media were consistent, not having to reconnect

Vendor Response

Congratulation on your retirement! We appreciate your feedback and hear you loud and clear about price vs. value. If the new group you're a part of happens to be a non-profit, we offer significant discounts to help ease the cost of your account. Regardless, we're always trying to evaluate our plans and pricing to ensure we're delivering the best value for our customers so your feedback is extremely helpful.

Replied April 2026

Read More

MS

Margaret S.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

2 stars no customer support

2

Ratings Breakdown

3

Ease of use

3

Value for money

1

Customer support

3

Functionality

Pros:

It's intuitive to use the basics of the platform. Easy to build campaigns and make them look nice...

Cons:

Their support is really lacking. The online chat NEVER works. Most of their emails aren't monitored. There's no one here to help. The phone assistance transfers you 3+ times. Not good.

Reasons for switching to Constant Contact

regretting it now. But better customizatioin on the platform

Vendor Response

Hello Margaret, thank you for your valuable feedback. We apologize that your support experience so far hasn't been very good, but I assure you our award-winning support team can get you the help you need. Please send an email to social\_support\[at\]constantcontact\[dot\]com with your account name, account email address, and a reference to this review so that our team can help you out.

Replied February 2026

Read More

CG

Christina G.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed March 2026

Easy to use and a great product

4

Overall, the system has been easy to use. I had a little trouble upload my previous contacts from mail chimp that the help page/support was very helpful and provided all the info needed to transfer data.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Usability is super easy and the layout if modern and fresh. The drop and add tools are easy to navigate. All the editing options make it a real "do it yourself" software that is easy to use! Completely worth the money with the way you can track engagement and keeping all your constants in one place!

Cons:

I like the layout builders. They are easy to use and very straight forward. There are many options to choose from whether it be a premade, or a make your own.

Reasons for switching to Constant Contact

It was included in our CRM with Donor Perfect.

Vendor Response

Thank you for the kind review, Christina! We're glad to hear that our platform has been super easy to use for you.

Replied March 2026

Read More

Sarah M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Connect with your clients

3

Constant Contact lets you create great looking email campaigns that will get client and customer attention. The add-ons such as video integration allows for accelerated digital campaigns that get results.

Ratings Breakdown

5

Ease of use

3

Value for money

4

Customer support

5

Functionality

Pros:

Constant contact provides effective email management solutions to grow marketing and sales goals. The data management tools help create actionable lists and campaigns. The ease of use allows for simple plug and play designs and navigation.

Cons:

The value for money with Constant Contact is acceptable, but could be better. There is also limited customer support but there are lots of online resources available to answer questions.

Reasons for choosing Constant Contact

It provided similar email marketing services at better value.

Vendor Response

Thank you for your review, Sarah! We're glad our easy to use tools help you create effective email campaigns to manage contacts and achieve sales goals. We recognize pricing is always a key factor, so we strive to offer competitive packages and products. When it comes to support, we offer an extensive Knowledge Base and free live webinars for support when needed, along with live chat and phone support!

Replied December 2025

Read More

VR

Verified

Reviewer

Staffing and Recruiting

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed August 2025

Easy to use!

4

I would recommend Constant Contact for anyone wanting to reach more of their clients but don't know a lot about design. This was easy to use and I think it would be easy for anyone.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

I liked that I could insert my own images as content and I didn't necessarily have to use a template.

Cons:

Sometimes my content images would not get as big as I would want them because of the constraints on the template size.

Reasons for choosing Constant Contact

Cost, ease of availability to those who would be using the product

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VR

Verified

Reviewer

Internet

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed March 2026

Beautiful Email Designs in Minutes

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love the email formatting and design options in Constant Contact. It's very easy to create a professional looking email newsletter in just a few minutes.

Cons:

I really like Constant Contact. For me, we struggle with email deliverability, so I'd like to see more features to help us get in the main inbox, cleanse lists, etc.

Reasons for switching to Constant Contact

Our team prefers Constant Contact. I was new to it, but I think it's on par with Mailchimp.

Vendor Response

Thanks for your kind review! We appreciate your feedback on deliverability, and we're proud to offer a best-in-class 97% deliverability rate. Our main aim to ensure that your message is being delivered to the inbox so that your company can be seen!

Replied March 2026

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BR

Bradley R.

Verified reviewer

Information Technology and Services

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed May 2026

Reliable email marketing platform that’s easy to use

3

Constant Contact helped simplify email marketing and communication with customers by centralizing contact lists, campaign creation, scheduling, and reporting into one platform. It reduced the time needed to send professional campaigns and improved consistency in customer communication.

Ratings Breakdown

2

Ease of use

4

Value for money

2

Customer support

3

Functionality

Pros:

Constant Contact makes it very easy to create and send professional-looking email campaigns without needing a lot of technical experience. The drag-and-drop editor is simple to use, contact management is straightforward, and scheduling campaigns is quick. It’s been especially useful for newsletters, announcements, and marketing emails where reliability and ease of use matter most.

Cons:

Some of the automation and advanced segmentation features are not as deep as some higher-end marketing platforms. Pricing can also increase as contact lists grow, but overall the platform is stable and easy to manage.

Vendor Response

Thanks for taking the time to leave a detailed review, Bradley!

Replied May 2026

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TR

Tomia R.

Verified reviewer

Financial Services

5001-10000 employees

Used weekly for less than 6 months

Review source

Reviewed April 2026

Always in contact

5

I have never had a problem with it. It is a very easy application to use if you're trying to get information from one place to the other

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Its very easy to use and\\nIs very convenient when you need to get information to and from a person.I enjoy this very much

Cons:

Its a little costly, it is a little expensive, but I guess for what it does.It's worth it. I just wouldnt spend as much as my company pays

Vendor Response

Thank you, Tomia, for your fantastic review! It’s great to know how easy and convenient it is for you to use Constant Contact; that ease is exactly what we aim for. We understand that pricing is a concern, and we are constantly working to ensure our value matches the investment. Did you know we offer ways to help reduce costs, such as prepay options or optimizing your contact tiers? Please contact our support team if you’d like to explore these options!

Replied April 2026

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Showing 1 - 10 of 2925 Reviews

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## Constant Contact FAQs

-   How much does Constant Contact cost per month?
    
    Constant Contact’s pricing starts at $10.20 per month (billed annually), scaling based on your contact list size. The Lite plan offers essential email marketing features, while the Standard plan adds social media scheduling, advanced reporting, and ad management. The Premium plan provides advanced automation, dynamic content, SEO tools, and priority customer support.
    
-   Can Constant Contact send text messages?
    
    Yes, Constant Contact offers SMS marketing capabilities through its platform. Users can send promotional messages, appointment reminders, and important updates to their contacts. The text messaging feature integrates with email campaigns for coordinated multi-channel marketing. The platform also provides detailed analytics for SMS performance tracking.
    
-   Is Constant Contact hard to use?
    
    No, Constant Contact is designed for ease of use, featuring an intuitive drag-and-drop email editor and premade templates. The platform provides tutorials, step-by-step guides, and responsive customer support to help users quickly learn the system and create effective marketing campaigns.
    
-   Can Constant Contact send emails?
    
    Yes, email marketing is Constant Contact's core function. Users can create professional emails using hundreds of customizable templates, segment contact lists for targeted messaging, and track engagement metrics. The platform offers A/B testing, automated follow-ups, and integration with popular e-commerce platforms.
    
-   How many emails can you send a month with Constant Contact?
    
    Constant Contact allows unlimited email sends per month on all plans, regardless of your pricing tier. There are no restrictions on email volume, though sending limits follow industry standards for deliverability. The platform includes tools to optimize send times and monitor engagement rates to maximize campaign effectiveness.
    

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