---
title: "Constant Contact Software Overview 2026 - Features & Pricing"
description: "Review of Constant Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/marketing/constant-contact-profile/"
page_type: "product"
language: "en"
---

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Constant Contact

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Overview

[Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/constant-contact-profile/alternatives/)

# Constant Contact Review

From $12-$80/month Free trial 14 days 3 plans

Updated August 10, 2026

Written by [Andrew Blair](https://www.softwareadvice.com/resources/author/andrew-blair/)

Content Analyst

Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/)

Team Lead, Content

Wondering if Constant Contact is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Constant Contact

4.3

[(2942)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

FrontRunner 2026

Pros:

-   Effective email templates
-   User-friendly interface

Cons:

-   High pricing
-   Poor customer service

Pricing

Starting at $12.00 usage based per month

### What is Constant Contact:

Constant Contact combines email marketing and audience management tools in one platform. Users can create professional emails using drag-and-drop templates, build contact lists through landing pages, and track campaign performance. The platform includes social media management and text messaging features.

### Why we like Constant Contact:

With a 97% email deliverability rate, Constant Contact ensures marketing messages reach their audience. Users praise its top-rated features: email campaign tools, mobile-optimized designs, and contact database management. The platform excels in customer support and offers a straightforward interface.

### Who should use Constant Contact:

Small businesses and organizations seeking reliable email marketing tools are ideal users, with 72% of reviewers having between one and 50 employees. The platform works well for retail shops, nonprofits, and professional services who want to grow their audience through targeted communications.

Wondering if Constant Contact is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## Constant Contact User Interface

## Popular Constant Contact Alternatives

Main Product

Constant Contact

4.3

[(2942)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.19Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

4.6

[(3512)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.49Value for money
-   4.53Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17671)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.35Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

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4.7

[(2322)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $12.00 per month

Get Price

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4.6

[(2568)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.34Value for money
-   4.40Customer support
-   4.46Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)

4.8

[(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.83Value for money
-   4.78Customer support
-   4.50Functionality

Pricing

Starting at $9.00 per month

Get Price

## Constant Contact Overview

Constant Contact delivers small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact aims to help businesses grow audiences by building a list with landing pages, social media lead ads, and more. Its helps customer relationships by creating professional emails, segmenting lists and automating messages to drive more engagement and sales; simplify social media by creating and managing soci...

al posts and ads to generate awareness, drive leads and promote growth; and sync with apps already in use to grow and sell more online.

## Constant Contact Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Lite

$12.00

usage based, per month

Plan includes:

-   Basic Email Marketing
-   Automated Welcome Email for New Contacts
-   Social Marketing
-   Event Management
-   Drag & Drop Email Templates
-   AI Content Recommendations
-   Polls & Surveys
-   Reporting

Standard

$35.00

usage based, per month

Plan includes:

-   Email marketing with subject line A/B testing and email archive
-   Resend emails to non-openers
-   Contact segmentation
-   Social media ads integration
-   Scheduled Email Sends
-   Subject Line A/B Testing
-   Registration Form
-   Custom Segments

Premium

$80.00

usage based, per month

Plan includes:

-   Advanced email marketing with dynamic content
-   Custom automations
-   Custom contact segmentation
-   Search engine optimization
-   Advanced ads with a dedicated ad manager\* (required minimum spend/month)
-   Contact Activity Segmentation
-   Sell Products & Services
-   SMS Marketing

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Constant Contact's Pricing Plans

Constant Contact offers a range of pricing plans to suit different business needs and budgets. We've examined the pricing structure to help you determine which plan may be the best fit for your company. Each plan comes with its own set of features and benefits, and we've outlined the key pros and cons to consider. Constant Contact’s three main plans—Lite, Standard, and Premium—support users at varying stages of their email marketing journey,...

from beginners to experienced professionals. Discounts are available for longer commitments: six-month plans offer 10% off, while annual billing provides a 15% discount across all tiers. \_\_Lite plan\_\_ The Lite plan is a cost-effective option for those just starting out with email marketing. At $12 per month (billed monthly), it offers a user-friendly drag-and-drop email editor, AI-powered copy generator, and basic reporting features. This plan is suitable for businesses with a limited contact list, allowing monthly email sends up to 10 times the number of contacts. With discounted billing, the plan costs $10.80 per month on a six-month plan, and $10.20 when billed annually. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The Lite plan provides essential email marketing tools at an affordable price point. - \*\*Intuitive interface:\*\* The drag-and-drop editor and AI copy generator make it easy to create professional-looking emails. - \*\*Comprehensive integrations:\*\* Import data from various platforms, including Google, Microsoft, Facebook, and Shopify. \*\*Cons:\*\* - \*\*Limited automation:\*\* The Lite plan does not include advanced automation features, which may be necessary for more complex email campaigns. - \*\*No multi-user support:\*\* This plan is restricted to only one user, which may not be sufficient for growing teams. - \*\*Restricted segmentation:\*\* With only one custom segment available, targeting specific audience groups may be challenging. \_\_Standard plan\_\_ The Standard plan, at $35 per month (billed monthly), is designed to meet the needs of most businesses. It includes all the features of the Lite plan, plus advanced reporting, email scheduling, and subject line testing. This plan allows for 12 monthly email sends per contact and supports up to three users. With discounted billing, the plan costs $31.50 per month on a six-month plan, and $29.75 per month when billed annually. \*\*Pros:\*\* - \*\*Enhanced automation:\*\* With three automation templates and an AI campaign builder, creating targeted email campaigns becomes more efficient. - \*\*Improved segmentation:\*\* The Standard Plan offers 10 custom segments, enabling better audience targeting. - \*\*Social posting tools included:\*\* Schedule and manage social media posts in advance, streamlining your online presence. \*\*Cons:\*\* - \*\*Limited users:\*\* While the Standard Plan supports up to three users, larger teams may require additional user accounts. - \*\*No custom automations:\*\* Although this plan includes automation templates, it does not allow for the creation of custom automations. - \*\*Higher price point:\*\* The Standard plan is nearly three times the cost of the Lite plan, which may not be feasible for businesses with tight budgets. \_\_Premium plan\_\_ The Premium Plan, at $80 per month (billed monthly), is tailored for professionals and businesses with advanced email marketing needs. It includes all the features of the Standard Plan, along with unlimited automation templates, custom automations, and eCommerce templates. This plan allows for 24 monthly email sends per contact and supports unlimited users. With discounted billing, the plan costs $72 per month on a six-month plan, and $68 per month when billed annually. \*\*Pros:\*\* - \*\*Robust automation:\*\* With unlimited automation templates and the ability to create custom automations, the Premium plan offers unparalleled flexibility in email campaign management. - \*\*Advanced segmentation:\*\* Unlimited custom segments allow for highly targeted email campaigns, improving engagement and conversion rates. - \*\*Comprehensive marketing tools:\*\* The Premium Plan includes features like dynamic email content, Facebook lookalike targeting, and Google Ad Manager integration. \*\*Cons:\*\* - \*\*Steep price increase:\*\* At more than double the cost of the Standard Plan, the Premium Plan may be cost-prohibitive for some businesses. - \*\*Potential feature underutilization:\*\* Smaller businesses may not fully leverage all the advanced features included in this plan, leading to a lower return on investment. - \*\*Steep learning curve:\*\* The extensive feature set may require additional time and resources to master, especially for those new to email marketing. \_\_Additional services and support\_\_ Constant Contact offers SMS marketing as an add-on service, with plans starting at $10 per month for up to 500 messages. Premium plan subscribers receive the first 500 messages per month at no additional cost. All plans include live onboarding and support, with the Premium plan offering priority onboarding and a dedicated support team. While not explicitly mentioned, Constant Contact provides a 30-day money-back guarantee for all plans. \*\*Conclusion\*\* After analyzing the pricing plans offered by Constant Contact, it's evident that they provide a range of options designed to cater to businesses of various sizes and marketing needs. - \*\*For small businesses and startups:\*\* The Lite plan is an excellent choice, offering essential email and social media marketing tools at an affordable price point. However, as your business grows and your marketing requirements expand, you may find the limitations of this plan restrictive. - \*\*For established businesses and growing enterprises:\*\* The Standard plan strikes a balance between cost and functionality, providing advanced features such as automation templates, custom segments, and a powerful social media ads manager. This plan is well-suited for businesses looking to scale their marketing efforts and engage with their audience more effectively. - \*\*For marketing professionals and large organizations:\*\* The Premium plan is the ultimate solution, offering unlimited automation templates, custom segments, and users, along with advanced features like dynamic email content and eCommerce templates. This plan is designed for businesses with extensive marketing needs and a desire to leverage cutting-edge tools to drive growth. When selecting a pricing plan, businesses should carefully consider factors such as their current marketing goals, audience size, required features, and budget. By aligning these elements with the appropriate Constant Contact plan, companies can optimize their marketing strategies and achieve the best possible return on investment. It's also crucial to anticipate future growth and choose a plan that can scale alongside your business, ensuring a seamless transition as your marketing needs evolve.

### Compare Pricing

Compare pricing across our most frequently recommended Email Marketing products.

Software options

Starting price\*

User rating

[Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/)

$800.00

4.64[(33 reviews)](https://www.softwareadvice.com/email-marketing/net-results-profile/reviews/)

**7**

recommendations

[HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)

$15.00 per month

4.51[(6250 reviews)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/)

**4**

recommendations

[emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/)

$1,000.00 per month

4.69[(51 reviews)](https://www.softwareadvice.com/marketing/emfluence-profile/reviews/)

**3**

recommendations

[AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/)

$79.00 per month

4.83[(116 reviews)](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/reviews/)

**2**

recommendations

[Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/)

$25.00 per month

4.21[(531 reviews)](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/)

**1**

recommendations

\*Defined as the price above any available free plan

## Constant Contact Features

Drawn from insights across 2942 verified reviews, we've outlined Constant Contact's best and worst rated features and how they stack up against the average rating.

Constant Contact's score

Category average

Constant Contact's Best Rated Features

Event Scheduling

5.0

3.94 category average

Reporting & Statistics

4.93

4.21 category average

Social Promotion

4.85

4.33 category average

Constant Contact's Worst Rated Features

Workflow Management

3.26

3.94 category average

ROI Tracking

3.58

3.77 category average

Segmentation

3.60

4.07 category average

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of Constant Contact
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Attendance Management
    
    Audience Targeting
    
    Automated Publishing
    
    Automated Responses
    
    Automated Scheduling
    
    Calendar Management
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Channel Management
    
    Click Tracking
    
    Commenting/Notes
    
    Contact Database
    
    Content Management
    
    Conversion Tracking
    
    CRM
    
    Customer Engagement
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Questions
    
    Customizable Templates
    
    Customization
    
    Data Analysis Tools
    
    Data Import/Export
    
    Design Management
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Electronic Payments
    
    Email Campaign Management
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Monitoring
    
    Email Reminders
    
    Email Templates
    
    Employee Management
    
    Engagement Tracking
    
    Event Calendar
    
    Event Management
    
    Event Marketing
    
    Event Scheduling
    
    Event Ticketing
    
    Feedback Management
    
    Form Builder
    
    Forms Management
    
    Image Library
    
    Inbox Management
    
    Interaction Tracking
    
    Keyword Filtering
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    Lead Qualification
    
    List Management
    
    Live Chat
    
    Location Tracking
    
    Mailing List Management
    
    Marketing Automation
    
    Marketing Calendar
    
    Mass Texting
    
    Media Library
    
    Meeting Management
    
    @mentions
    
    Message Personalization
    
    Mobile Access
    
    Mobile Optimization
    
    Mobile Survey
    
    Monitoring
    
    Multi-Account Management
    
    Multi-Campaign
    
    Multi-Channel Distribution
    
    Multi-Channel Management
    
    Multi-Channel Marketing
    
    Multi-Language
    
    Multiple User Accounts
    
    Multivariate Testing
    
    Newsletter Management
    
    Performance Metrics
    
    Post Scheduling
    
    Preview Functionality
    
    Promotions Management
    
    Question Branching
    
    Randomization
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Registration Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Response Management
    
    Response Validation
    
    ROI Tracking
    
    Sales Analytics
    
    Scheduled Messaging
    
    Scheduling
    
    Segmentation
    
    SEO Management
    
    Simple Mail Transfer Protocol (SMTP)
    
    Site Intercept Survey
    
    Skip Logic
    
    SMS Marketing
    
    Social Advertising
    
    Social Marketing
    
    Social Media Integration
    
    Social Media Monitoring
    
    Social Promotion
    
    Spam Blocker
    
    Subscription Management
    
    Support Audio/Images/Video
    
    Survey Builder
    
    Surveys & Feedback
    
    Tagging
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    Unsubscribe Database
    
    URL Customization
    
    Visitor Registration
    
    Visual Analytics
    
    Website Publishing Options
    
    Website Visitor Tracking
    
    Workflow Management
    

## Constant Contact Integrations

Based on 2942 verified reviews, we've identified products most frequently integrated withConstant Contact.

[DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

Integration rated 4.6 from 32 reviews

Cristina

Director of Development

Used for 1-2 years

Reviewed January 2024

"“We use Constant Contact for emailing our donors, and the email addressed are stored in DonorPerfect.”"

Zapier

Integration rated 4.8 from 11 reviews

Gmail

Integration rated 4.8 from 9 reviews

Shopify

Integration rated 4.7 from 9 reviews

WooCommerce

Integration rated 4.5 from 8 reviews

Meta for Business

Integration rated 3.7 from 8 reviews

Microsoft Outlook

Integration rated 4.5 from 7 reviews

See all 196 integrations

## Constant Contact Key Sentiments

We analyzed 2942 verified reviews for Constant Contact to find out what actual users really think.

Most Positive Sentiments

Email campaigns

68% Positive

22% Neutral

10% Negative

Users find Constant Contact effective for managing email campaigns, appreciating the ability to create, schedule, and analyze campaigns with ease. They highlight the platform's features for campaign performance analysis, which help them understand and improve their marketing efforts. Additionally, users value the centralized database for managing client subscriptions and the convenience of scheduling campaigns in advance.

Email templates

60% Positive

24% Neutral

16% Negative

Reviewers enjoy the customizable templates offered by Constant Contact, which enable them to create professional and visually appealing email campaigns quickly. They appreciate the variety of templates available, allowing for design customization to fit their brand's style and messaging. However, some users wish for more modern and aesthetically pleasing templates, as well as greater flexibility in customization options.

Email management

56% Positive

30% Neutral

14% Negative

Users appreciate Constant Contact's email automation, which allows them to schedule emails and follow-ups based on contact behavior. They find the email tracking features useful, as they can see if recipients open emails, click on links, and on what devices. Additionally, users value the ability to send mass emails efficiently, benefiting from features like bulk email sending and drip automation.

Least Positive Sentiments

Email handling

22% Positive

28% Neutral

50% Negative

Users value the email analytics provided by Constant Contact, which help them track open rates, bounce rates, and other important metrics. While they appreciate the platform's efforts to ensure emails avoid spam filters and reach recipients' inboxes, some users report issues with emails being marked as spam or bouncing, leading to concerns about email deliverability and management.

Subscription management

29% Positive

27% Neutral

44% Negative

Reviewers find Constant Contact useful for managing contact databases, allowing them to handle large lists and manually remove unsubscribers and errors. They appreciate the ability for clients to unsubscribe easily and the various ways to add contacts. However, users face challenges with subscription cancellation, issues with unsubscribe functionality, and the increasing costs associated with growing subscriber lists.

Design capabilities

49% Positive

26% Neutral

26% Negative

Reviewers appreciate the user-friendly design of Constant Contact, which allows them to create eye-catching layouts and graphics for their emails. They find the design options sufficient for non-technical users, making it easy to produce professional-looking content. However, some users experience frustration with the limited design functionality and outdated appearance, wishing for more advanced and modern design capabilities.

## Constant Contact User Reviews

Overall Rating

4.3

Ratings Breakdown

5

53%

4

34%

3

11%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.2

Functionality

4.2

LC

Leah C.

Verified reviewer

Religious Institutions

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2026

Constant Contact is true to its name!

5

Overall it’s still a great experience. Love the ease and flexibility of the features. I also love that the staff reach out and are proactive in making sure we’re happy.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The consistency is key. They aren’t trying to improve on something that works perfectly. I’ve used other companies where as soon as I get comfortable with it, they change something.

Cons:

I would love if the drafts were easier to find. I usually have to make multiple clicks to find them.

Read More

AH

Ashley H.

Verified reviewer

Publishing

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed July 2026

Constant Contact is Good Value for the Price

4

Overall, Constant Contact does a pretty good job for what we need it to as a small non-profit. It has definitely been worthwhile to keep around and very useful for keeping our members/donors/community members informed of organizational happenings. It also has good connectivity with other apps for forms, etc.

Ratings Breakdown

4

Ease of use

5

Value for money

3

Functionality

Pros:

Working as a part-time marketing coordinator for a non-profit, Constant Contact seems to provide the most value for the money. It keeps our lists organized and is easy to use in terms of quickly sending out emails.

Cons:

The actual email builder seems a bit clunky in terms of being able to quickly design a nice email. I generally find myself designing the email in Canva and importing the image, but then there is limited functionality with creating links, buttons, and form items.

Vendor Response

Thanks, Ashley! It means a lot to hear Constant Contact's helping you keep your non-profit's members and donors in the loop, and that the list management and app connections are pulling their weight for a small team. We hear you on the email builder feeling clunky when you're trying to move quickly, especially around links, buttons, and form elements after importing a design, and that's valuable feedback to help our product team improve the experience. If you ever want tips on getting more out of the builder in the meantime, check out our blog or community page for helpful tips and tricks.

Replied July 2026

Read More

JJ

John J.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed July 2026

Constant Contact is outdated platform now

3

Previously 5

Contact Contact is a good idea, but just isn't novel any longer, the setup to create a new campaign is very outdated and needs to be smoother. And last, the cost is out of proportion for what it does. They are charging premium for a dated system that I don't think has been updated in the last decade.

Ratings Breakdown

3

Ease of use

Previously 4

2

Value for money

Previously 5

5

Customer support

4

Functionality

Previously 5

Pros:

Constant Contact is fine, it does what it is supposed to; it allows you to send email campaigns to your customers and can track the sends/opens/clicks.

Cons:

If you have just a very tiny set of customers, then the cost can be free, but with any serious number of customer contacts the cost quickly adds up. Also, the interface to create a new campaign seems outdated and clumsy now, it should be easier by now.

Vendor Response

Thanks for the honest take, John. The core of what Constant Contact does, getting campaigns out and tracking sends, opens, and clicks, is clearly working for you, but it sounds like the campaign builder and the pricing as your list grows haven't kept up with what you need from it. That's fair feedback, and it's the kind we take seriously when deciding where to invest next in our platform. If you're open to sharing more specifics on where the interface feels clunky, we'd like to get that in front of the team working on it.

Replied July 2026

Read More

VR

Verified

Reviewer

Religious Institutions

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2026

Easy to Use and Reliable for Weekly Email Communication

4

I have used Constant Contact for about four years to send weekly emails for church groups, and overall it has been a very helpful and reliable tool. The biggest benefit for me is the low learning curve. It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time. What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple. One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes. Overall, I would recommend Constant Contact, especially for churches, nonprofits, or small organizations that need an email marketing platform that is easy to learn and simple to use consistently.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

Constant Contact is easy to learn and makes it simple to create, manage, and reuse email campaigns. It works well for weekly communication and does not require a lot of technical experience.

Cons:

The design templates could offer more flexibility and variety. More layout and customization options would make the emails feel more personalized.

Reasons for choosing Constant Contact

Because this was easiest for everyone to learn and use.

Vendor Response

Thank you for leaving a review! We're thrilled our platform helps your church easily send weekly emails. We really appreciate your recommendation and valuable feedback regarding our email templates; that's an area of the product that our team continuously evaluates for improvements as our customers' needs evolve, and we'll share your feedback with our developers for consideration in future Constant Contact updates.

Replied May 2026

Read More

JG

Jessee G.

Verified reviewer

Media Production

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed July 2026

Constant Contact

5

application allows me to turn casual, one-time viewers into loyal, regular listeners through targeted and automated communications

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I use Constant Contact to send our weekly roundups and pre-sale offers. The drag-and-drop tool is very easy to master, and I appreciate the focus on high deliverability rates, ensuring our emails land in the primary inbox rather than our subscribers' spam folders.

Cons:

I often struggle to achieve an ultra-minimalist, editorial design that aligns with our media brand's premium identity.

Vendor Response

Thanks for the 5 stars, Jessee. It's great to hear that the drag-and-drop tool and strong deliverability are helping your weekly roundups and pre-sale offers actually land with your audience. The editorial, minimalist design challenge is a fair callout for a media brand with your kind of premium identity, and it's useful feedback for us to have as we keep building out template flexibility.

Replied July 2026

Read More

RB

Riccardo B.

Verified reviewer

Machinery

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2026

Great digital marketing solution for small and mid size companies

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

Great digital marketing platform for small and mid size companies. Very easy to use and with a good UX. Excellent value for money.

Cons:

Platform needs more translation for international users. Sometimes, platform is a bit slow when logged in.

Vendor Response

Thanks, Ricardo. Hearing that the platform delivers strong value and an easy experience for small and mid-size companies is great to hear. The translation gaps for international users and the slowness you've noticed after logging in are useful specifics, and we'll make sure they're in front of the right team as we keep improving.

Replied July 2026

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ML

Mike L.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2026

An emailing platform

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Constant Contact turned out to be a valuable ally for my email marketing campaigns. Managing contact lists also stays simple, even with several different segments

Cons:

Some advanced automation features lack flexibility compared to other solutions on the market, and customer support sometimes responds with a bit of a long delay.

Vendor Response

Thank you, Mike! It's great to hear Constant Contact has become a reliable partner for your email marketing, and that keeping your segmented contact lists organized has stayed simple even as things get more complex. Here's to more successful campaigns ahead.

Replied August 2026

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BK

Brad K.

Verified reviewer

Information Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed July 2026

Constant Contact

4

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Statistical tracking tools (open rates, clicks) provide clear, actionable charts to adjust communication campaigns. Email deliverability is also excellent.

Cons:

The monthly cost grows exponentially as the contact database expands, which represents a heavy financial burden for a growing business. The interface for creating website sign-up forms also lacks modern design and graphical flexibility.

Vendor Response

Thanks for the four-star review, Brad! Glad the reporting tools are giving you clear, actionable insight into your campaigns, and that deliverability's been solid too. We get that pricing as your list grows and the sign-up form design tools are real pain points, and that's exactly the kind of feedback that shapes our roadmap. If you want to talk through options for managing costs as you scale, reach out to our team and we'd be happy to help.

Replied July 2026

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LH

Leon H.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed August 2026

Easy contact your customers

4

I can sincerely say that my experience to date has dependably been extremely positive. I handle the promoting for an electrical contractual worker and our center as far as email showcasing is client maintenance.

Ratings Breakdown

5

Ease of use

5

Value for money

2

Customer support

4

Functionality

Pros:

In the wake of investigating a few email advertising organizations, we ran with Constant Contact since we felt they conveyed more to the table than some of their competitors

Cons:

It does what it says it does. Individuals here whine about the powerlessness to converse with them, however in the event that any talking were essential, the item would lose.

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CJ

Céline J.

Verified reviewer

Consumer Services

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed June 2026

My Review for Constant Contact

4

Ratings Breakdown

5

Ease of use

2

Value for money

5

Customer support

4

Functionality

Pros:

Constant contact has easy to use mean its learning curve isn't steep. Its interface is also very clear. I also really appreciate the responsiveness of its customer service.

Cons:

Its price is high compared to other software like Brevo and Mailchimp for almost the same contact lists.

Vendor Response

Thanks for your review, Céline! We appreciate your 4-star rating and helpful feedback; we love to hear that our tools have been easy-to-use.

Replied June 2026

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Showing 1 - 10 of 2942 Reviews

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## Constant Contact FAQs

-   How much does Constant Contact cost per month?
    
    Constant Contact’s pricing starts at $10.20 per month (billed annually), scaling based on your contact list size. The Lite plan offers essential email marketing features, while the Standard plan adds social media scheduling, advanced reporting, and ad management. The Premium plan provides advanced automation, dynamic content, SEO tools, and priority customer support.
    
-   Can Constant Contact send text messages?
    
    Yes, Constant Contact offers SMS marketing capabilities through its platform. Users can send promotional messages, appointment reminders, and important updates to their contacts. The text messaging feature integrates with email campaigns for coordinated multi-channel marketing. The platform also provides detailed analytics for SMS performance tracking.
    
-   Is Constant Contact hard to use?
    
    No, Constant Contact is designed for ease of use, featuring an intuitive drag-and-drop email editor and premade templates. The platform provides tutorials, step-by-step guides, and responsive customer support to help users quickly learn the system and create effective marketing campaigns.
    
-   Can Constant Contact send emails?
    
    Yes, email marketing is Constant Contact's core function. Users can create professional emails using hundreds of customizable templates, segment contact lists for targeted messaging, and track engagement metrics. The platform offers A/B testing, automated follow-ups, and integration with popular e-commerce platforms.
    
-   How many emails can you send a month with Constant Contact?
    
    Constant Contact allows unlimited email sends per month on all plans, regardless of your pricing tier. There are no restrictions on email volume, though sending limits follow industry standards for deliverability. The platform includes tools to optimize send times and monitor engagement rates to maximize campaign effectiveness.
    

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