--- title: "Constant Contact Software Overview 2026 - Features & Pricing" description: "Review of Constant Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/constant-contact-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Constant Contact Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/constant-contact-profile/alternatives/) # Constant Contact Review From $12-$80/month Free trial 4 plans Updated September 6, 2026 Written by [Andrew Blair](https://www.softwareadvice.com/resources/author/andrew-blair/) Content Analyst Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content Wondering if Constant Contact is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Constant Contact 4.3 [(2946)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) FrontRunner 2026 Pros: - Effective email templates - User-friendly interface Cons: - High pricing - Poor customer service Pricing Starting at $12.00 usage based per month ### What is Constant Contact: Constant Contact combines email marketing and audience management tools in one platform. Users can create professional emails using drag-and-drop templates, build contact lists through landing pages, and track campaign performance. The platform includes social media management and text messaging features. ### Why we like Constant Contact: With a 97% email deliverability rate, Constant Contact ensures marketing messages reach their audience. Users praise its top-rated features: email campaign tools, mobile-optimized designs, and contact database management. The platform excels in customer support and offers a straightforward interface. ### Who should use Constant Contact: Small businesses and organizations seeking reliable email marketing tools are ideal users, with 72% of reviewers having between one and 50 employees. The platform works well for retail shops, nonprofits, and professional services who want to grow their audience through targeted communications. Wondering if Constant Contact is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Constant Contact User Interface ## Popular Constant Contact Alternatives Main Product Constant Contact 4.3 [(2946)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.23Customer support - 4.20Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3516)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2322)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2568)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.40Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/) 4.8 [(2129)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.86Value for money - 4.85Customer support - 4.68Functionality Pricing Starting at $17.00 per month Get Price ## Constant Contact Overview Constant Contact is a cloud-based digital marketing platform built for small businesses, nonprofits, and franchise organizations. It helps users create, send, and track email campaigns, manage contact lists, and run social media and SMS marketing from one place. The drag-and-drop email editor and library of templates make it straightforward to design professional-looking messages without technical skills. Contact management tools let users segment audiences and automate follow-up emails based on subscriber behavior. The platform also supports event marketing, online donatio... n collection for nonprofits, and e-commerce integrations for online stores. Reporting tools show open rates, click activity, and campaign performance to help businesses understand what is working. Constant Contact serves a wide range of industries including retail, hospitality, education, and professional services. Support is available via phone, live chat, and an online knowledge base with guides and tutorials. ## Constant Contact Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Lite $12.00 usage based, per month Plan includes: - Basic Email Marketing - Automated Welcome Email for New Contacts - Social Marketing - Event Management - Drag & Drop Email Templates - AI Content Recommendations - Polls & Surveys - Reporting Standard $35.00 usage based, per month Plan includes: - Email marketing with subject line A/B testing and email archive - Resend emails to non-openers - Contact segmentation - Social media ads integration - Scheduled Email Sends - Subject Line A/B Testing - Registration Form - Custom Segments Premium $80.00 usage based, per month Plan includes: - Advanced email marketing with dynamic content - Custom automations - Custom contact segmentation - Search engine optimization - Advanced ads with a dedicated ad manager\* (required minimum spend/month) - Contact Activity Segmentation - Sell Products & Services - SMS Marketing Teams Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Constant Contact's Pricing Plans Constant Contact offers a range of pricing plans to suit different business needs and budgets. We've examined the pricing structure to help you determine which plan may be the best fit for your company. Each plan comes with its own set of features and benefits, and we've outlined the key pros and cons to consider. Constant Contact’s three main plans—Lite, Standard, and Premium—support users at varying stages of their email marketing journey,... from beginners to experienced professionals. Discounts are available for longer commitments: six-month plans offer 10% off, while annual billing provides a 15% discount across all tiers. \_\_Lite plan\_\_ The Lite plan is a cost-effective option for those just starting out with email marketing. At $12 per month (billed monthly), it offers a user-friendly drag-and-drop email editor, AI-powered copy generator, and basic reporting features. This plan is suitable for businesses with a limited contact list, allowing monthly email sends up to 10 times the number of contacts. With discounted billing, the plan costs $10.80 per month on a six-month plan, and $10.20 when billed annually. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The Lite plan provides essential email marketing tools at an affordable price point. - \*\*Intuitive interface:\*\* The drag-and-drop editor and AI copy generator make it easy to create professional-looking emails. - \*\*Comprehensive integrations:\*\* Import data from various platforms, including Google, Microsoft, Facebook, and Shopify. \*\*Cons:\*\* - \*\*Limited automation:\*\* The Lite plan does not include advanced automation features, which may be necessary for more complex email campaigns. - \*\*No multi-user support:\*\* This plan is restricted to only one user, which may not be sufficient for growing teams. - \*\*Restricted segmentation:\*\* With only one custom segment available, targeting specific audience groups may be challenging. \_\_Standard plan\_\_ The Standard plan, at $35 per month (billed monthly), is designed to meet the needs of most businesses. It includes all the features of the Lite plan, plus advanced reporting, email scheduling, and subject line testing. This plan allows for 12 monthly email sends per contact and supports up to three users. With discounted billing, the plan costs $31.50 per month on a six-month plan, and $29.75 per month when billed annually. \*\*Pros:\*\* - \*\*Enhanced automation:\*\* With three automation templates and an AI campaign builder, creating targeted email campaigns becomes more efficient. - \*\*Improved segmentation:\*\* The Standard Plan offers 10 custom segments, enabling better audience targeting. - \*\*Social posting tools included:\*\* Schedule and manage social media posts in advance, streamlining your online presence. \*\*Cons:\*\* - \*\*Limited users:\*\* While the Standard Plan supports up to three users, larger teams may require additional user accounts. - \*\*No custom automations:\*\* Although this plan includes automation templates, it does not allow for the creation of custom automations. - \*\*Higher price point:\*\* The Standard plan is nearly three times the cost of the Lite plan, which may not be feasible for businesses with tight budgets. \_\_Premium plan\_\_ The Premium Plan, at $80 per month (billed monthly), is tailored for professionals and businesses with advanced email marketing needs. It includes all the features of the Standard Plan, along with unlimited automation templates, custom automations, and eCommerce templates. This plan allows for 24 monthly email sends per contact and supports unlimited users. With discounted billing, the plan costs $72 per month on a six-month plan, and $68 per month when billed annually. \*\*Pros:\*\* - \*\*Robust automation:\*\* With unlimited automation templates and the ability to create custom automations, the Premium plan offers unparalleled flexibility in email campaign management. - \*\*Advanced segmentation:\*\* Unlimited custom segments allow for highly targeted email campaigns, improving engagement and conversion rates. - \*\*Comprehensive marketing tools:\*\* The Premium Plan includes features like dynamic email content, Facebook lookalike targeting, and Google Ad Manager integration. \*\*Cons:\*\* - \*\*Steep price increase:\*\* At more than double the cost of the Standard Plan, the Premium Plan may be cost-prohibitive for some businesses. - \*\*Potential feature underutilization:\*\* Smaller businesses may not fully leverage all the advanced features included in this plan, leading to a lower return on investment. - \*\*Steep learning curve:\*\* The extensive feature set may require additional time and resources to master, especially for those new to email marketing. \_\_Additional services and support\_\_ Constant Contact offers SMS marketing as an add-on service, with plans starting at $10 per month for up to 500 messages. Premium plan subscribers receive the first 500 messages per month at no additional cost. All plans include live onboarding and support, with the Premium plan offering priority onboarding and a dedicated support team. While not explicitly mentioned, Constant Contact provides a 30-day money-back guarantee for all plans. \*\*Conclusion\*\* After analyzing the pricing plans offered by Constant Contact, it's evident that they provide a range of options designed to cater to businesses of various sizes and marketing needs. - \*\*For small businesses and startups:\*\* The Lite plan is an excellent choice, offering essential email and social media marketing tools at an affordable price point. However, as your business grows and your marketing requirements expand, you may find the limitations of this plan restrictive. - \*\*For established businesses and growing enterprises:\*\* The Standard plan strikes a balance between cost and functionality, providing advanced features such as automation templates, custom segments, and a powerful social media ads manager. This plan is well-suited for businesses looking to scale their marketing efforts and engage with their audience more effectively. - \*\*For marketing professionals and large organizations:\*\* The Premium plan is the ultimate solution, offering unlimited automation templates, custom segments, and users, along with advanced features like dynamic email content and eCommerce templates. This plan is designed for businesses with extensive marketing needs and a desire to leverage cutting-edge tools to drive growth. When selecting a pricing plan, businesses should carefully consider factors such as their current marketing goals, audience size, required features, and budget. By aligning these elements with the appropriate Constant Contact plan, companies can optimize their marketing strategies and achieve the best possible return on investment. It's also crucial to anticipate future growth and choose a plan that can scale alongside your business, ensuring a seamless transition as your marketing needs evolve. ### Compare Pricing Compare pricing across our most frequently recommended Email Marketing products. Software options Starting price\* User rating [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) $15.00 per month 4.51[(6253 reviews)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) **8** recommendations [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) $1,000.00 per month 4.69[(51 reviews)](https://www.softwareadvice.com/marketing/emfluence-profile/reviews/) **5** recommendations [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) $0.01 per month No reviews yet **2** recommendations [AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/) $79.00 per month 4.83[(116 reviews)](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/reviews/) **1** recommendations \*Defined as the price above any available free plan ## Constant Contact Features Drawn from insights across 2946 verified reviews, we've outlined Constant Contact's best and worst rated features and how they stack up against the average rating. Constant Contact's score Category average Constant Contact's Best Rated Features Event Scheduling 5.0 3.93 category average Reporting & Statistics 4.93 4.22 category average Social Promotion 4.86 4.50 category average Constant Contact's Worst Rated Features Workflow Management 3.26 3.93 category average ROI Tracking 3.58 3.83 category average Social Media Monitoring 3.83 4.41 category average - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Constant Contact Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Attendance Management Audience Targeting Automated Publishing Automated Responses Automated Scheduling Auto Update Calendar Management Campaign Management Campaign Planning Click Tracking Commenting/Notes Contact Database Content Management CRM Customer Engagement Customer Surveys Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Questions Customizable Templates Customization Data Analysis Tools Data Import/Export Design Management Drag & Drop Drip Campaigns Dynamic Content Electronic Payments Email Campaign Management Email Management Email Marketing Email Reminders Employee Management Engagement Tracking Event Calendar Event Management Event Scheduling Event Ticketing Feedback Management Forms Management Image Library Interaction Tracking Landing Pages/Web Forms Lead Capture List Management Marketing Automation Mass Texting Media Library Meeting Management @mentions Message Personalization Mobile Optimization Mobile Survey Multi-Account Management Multi-Campaign Multi-Channel Distribution Multi-Channel Marketing Multi-Language Newsletter Management Post Scheduling Preview Functionality Promotions Management Question Branching Randomization Real-Time Analytics Real-Time Data Real-Time Notifications Registration Management Reminders Reporting/Analytics Reporting & Statistics Response Validation ROI Tracking Scheduled Messaging SEO Management Site Intercept Survey Skip Logic Social Advertising Social Media Integration Social Media Monitoring Social Promotion Support Audio/Images/Video Survey Builder Survey/Poll Management Surveys & Feedback Tagging Template Management Templates Third-Party Integrations URL Customization Visitor Registration Visual Analytics Workflow Management ## Constant Contact Integrations Based on 2946 verified reviews, we've identified products most frequently integrated withConstant Contact. [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) Integration rated 4.6 from 32 reviews Cristina Director of Development Used for 1-2 years Reviewed January 2024 "“We use Constant Contact for emailing our donors, and the email addressed are stored in DonorPerfect.”" Zapier Integration rated 4.8 from 11 reviews Gmail Integration rated 4.8 from 9 reviews Shopify Integration rated 4.7 from 9 reviews Microsoft Outlook Integration rated 4.6 from 8 reviews WooCommerce Integration rated 4.5 from 8 reviews Meta for Business Integration rated 3.7 from 8 reviews See all 97 integrations ## Constant Contact Key Sentiments We analyzed 2946 verified reviews for Constant Contact to find out what actual users really think. Most Positive Sentiments Email campaigns 68% Positive 22% Neutral 10% Negative Users find Constant Contact effective for managing email campaigns, appreciating the ability to create, schedule, and analyze campaigns with ease. They highlight the platform's features for campaign performance analysis, which help them understand and improve their marketing efforts. Additionally, users value the centralized database for managing client subscriptions and the convenience of scheduling campaigns in advance. Email templates 60% Positive 24% Neutral 16% Negative Reviewers enjoy the customizable templates offered by Constant Contact, which enable them to create professional and visually appealing email campaigns quickly. They appreciate the variety of templates available, allowing for design customization to fit their brand's style and messaging. However, some users wish for more modern and aesthetically pleasing templates, as well as greater flexibility in customization options. Email management 56% Positive 30% Neutral 14% Negative Users appreciate Constant Contact's email automation, which allows them to schedule emails and follow-ups based on contact behavior. They find the email tracking features useful, as they can see if recipients open emails, click on links, and on what devices. Additionally, users value the ability to send mass emails efficiently, benefiting from features like bulk email sending and drip automation. Least Positive Sentiments Email handling 22% Positive 28% Neutral 50% Negative Users value the email analytics provided by Constant Contact, which help them track open rates, bounce rates, and other important metrics. While they appreciate the platform's efforts to ensure emails avoid spam filters and reach recipients' inboxes, some users report issues with emails being marked as spam or bouncing, leading to concerns about email deliverability and management. Subscription management 29% Positive 27% Neutral 44% Negative Reviewers find Constant Contact useful for managing contact databases, allowing them to handle large lists and manually remove unsubscribers and errors. They appreciate the ability for clients to unsubscribe easily and the various ways to add contacts. However, users face challenges with subscription cancellation, issues with unsubscribe functionality, and the increasing costs associated with growing subscriber lists. Design capabilities 49% Positive 26% Neutral 26% Negative Reviewers appreciate the user-friendly design of Constant Contact, which allows them to create eye-catching layouts and graphics for their emails. They find the design options sufficient for non-technical users, making it easy to produce professional-looking content. However, some users experience frustration with the limited design functionality and outdated appearance, wishing for more advanced and modern design capabilities. ## Constant Contact User Reviews ## Constant Contact customer ratings - Overall rating: 4.3/5 - Total reviews: 2,946 ### Rating distribution - 5 stars: 1,549 reviews (53%) - 4 stars: 996 reviews (34%) - 3 stars: 317 reviews (11%) - 2 stars: 44 reviews (1%) - 1 star: 40 reviews (1%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 4.2/5 - Functionality: 4.2/5 --- ### Constant Contact makes mails shots simple. - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's easy to use and set up and it's always reliable. I always need to know how many people read the emails. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I'm not a coder so this makes it easy to do my email campaigns accurately and without stress, knowing they will be delivered. #### Cons It gets more expensive as the mailing list grows, but that is an acceptable cost of the success of it. #### Vendor response Thanks for the review, Mike. Easy setup and reliable sending are the foundation, and knowing who's opening your emails is what turns those sends into real insight, so we're glad both are working for you. Wishing you continued success with your campaigns. Replied August 2026 --- ### Easy and Reliable Email Marketing Platform for Small Businesses - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Constant Contact has been a dependable platform for managing email marketing and customer communication. It is easy to use, provides helpful tools for organizing contacts and creating marketing campaigns, and allows businesses to stay connected with their audience. The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts. It has been a useful tool for promoting events, products, and updates to our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Constant Contact is a very user-friendly platform that makes email marketing easy to manage, even for small business owners who are not marketing experts. The drag-and-drop email builder is simple to use and allows us to quickly create professional-looking emails to promote new flavors, events, and seasonal specials at our business. The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward. From a marketing and sales perspective, it is a helpful tool for staying connected with customers and promoting campaigns. Overall, it offers good value for money for businesses looking for a reliable email marketing solution. #### Cons While the platform works well overall, some advanced features and automation tools could be more flexible. It can also take a little time to explore all the reporting and data management tools when first getting started, but once you become familiar with the system it becomes easier to navigate. The price is also a factor as your business grows with the number of emails you have the price steadily increases. #### Reasons for choosing Constant Contact Ease of use and the initial cost and set up of the service. #### Vendor response Thank you for taking the time to leave a review and provide such valuable feedback for our team! Replied April 2026 --- ### Constant Contact is true to its name! - Overall rating: 5/5 - Reviewer: Leah C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it’s still a great experience. Love the ease and flexibility of the features. I also love that the staff reach out and are proactive in making sure we’re happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The consistency is key. They aren’t trying to improve on something that works perfectly. I’ve used other companies where as soon as I get comfortable with it, they change something. #### Cons I would love if the drafts were easier to find. I usually have to make multiple clicks to find them. --- ### Connect with your clients - Overall rating: 3/5 - Reviewer: Sarah M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Constant Contact lets you create great looking email campaigns that will get client and customer attention. The add-ons such as video integration allows for accelerated digital campaigns that get results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Constant contact provides effective email management solutions to grow marketing and sales goals. The data management tools help create actionable lists and campaigns. The ease of use allows for simple plug and play designs and navigation. #### Cons The value for money with Constant Contact is acceptable, but could be better. There is also limited customer support but there are lots of online resources available to answer questions. #### Reasons for choosing Constant Contact It provided similar email marketing services at better value. #### Vendor response Thank you for your review, Sarah! We're glad our easy to use tools help you create effective email campaigns to manage contacts and achieve sales goals. We recognize pricing is always a key factor, so we strive to offer competitive packages and products. When it comes to support, we offer an extensive Knowledge Base and free live webinars for support when needed, along with live chat and phone support! Replied December 2025 --- ### Practical Email Marketing - Overall rating: 4/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It’s not trying to be some massive marketing command center with a shiny AI sticker on the side. It’s a practical email marketing tool, and for the work we use it for, that’s enough. It gives us a reliable place to manage contacts, organize lists, build template-based campaigns, send emails, and review basic results without making the process feel like a technical expedition. The weak spot is administration. Account ownership, subaccounts, and recovery could be cleaner, especially for organizations with multiple teams under one umbrella. But for short-lived campaigns, seasonal messages, one-off updates, and focused communications, Constant Contact has been dependable and easy to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It handles the practical machinery of email marketing: contact storage, list management, templates, campaign creation, sending, and basic reporting, without turning every campaign into an engineering project. The list management is especially useful. Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal messages, one-off updates, or focused communications. Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a wrench and a flashlight. I also appreciate that phone support still exists, because when there’s an account, billing, or campaign issue, talking to an actual human makes cleanup much easier. #### Cons The campaign side works well enough once people are inside the machine, but the ownership model can feel like a control panel built by committee when you’re supporting multiple teams, departments, or locations under one broader organization. The Account Owner still seems to be the center for billing, ownership, and higher-level account control. Roles like Account Manager and Campaign Creator help, but they don’t fully solve the central admin problem. From an IT operations standpoint, I’d like stronger centralized oversight so one admin team can govern the account cleanly while each team still manages its own campaigns. Ownership recovery is another weak spot. If the original owner leaves, support may need to get involved, which creates unnecessary cleanup work and operational risk. #### Vendor response James, thank you for this detailed review. It's clear you've put Constant Contact through real IT operations testing across multiple teams, and we're glad the list management and campaign creation are pulling their weight for the work that matters to you. Having a real person on the phone for account or billing issues clearly makes a difference too. Your point on account ownership, subaccounts, and recovery is fair feedback, and it's exactly the kind of input our product team needs to hear directly, so I'll be passing it along. Thanks for putting Constant Contact to work across your teams. Replied July 2026 --- ### Easy contact your customers - Overall rating: 4/5 - Reviewer: Leon H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can sincerely say that my experience to date has dependably been extremely positive. I handle the promoting for an electrical contractual worker and our center as far as email showcasing is client maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros In the wake of investigating a few email advertising organizations, we ran with Constant Contact since we felt they conveyed more to the table than some of their competitors #### Cons It does what it says it does. Individuals here whine about the powerlessness to converse with them, however in the event that any talking were essential, the item would lose. #### Vendor response Thanks for taking the time to share this, Leon. It's good to know Constant Contact has been dependable for you and the contracting side of the business. We also noticed the fifth star is still up for grabs, so if there's something that would make your day to day easier, we'd like to hear it. Reach out anytime and we'll take a look. Replied August 2026 --- ### Constant Contact - Overall rating: 5/5 - Reviewer: Jessee G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. application allows me to turn casual, one-time viewers into loyal, regular listeners through targeted and automated communications #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use Constant Contact to send our weekly roundups and pre-sale offers. The drag-and-drop tool is very easy to master, and I appreciate the focus on high deliverability rates, ensuring our emails land in the primary inbox rather than our subscribers' spam folders. #### Cons I often struggle to achieve an ultra-minimalist, editorial design that aligns with our media brand's premium identity. #### Vendor response Thanks for the 5 stars, Jessee. It's great to hear that the drag-and-drop tool and strong deliverability are helping your weekly roundups and pre-sale offers actually land with your audience. The editorial, minimalist design challenge is a fair callout for a media brand with your kind of premium identity, and it's useful feedback for us to have as we keep building out template flexibility. Replied July 2026 --- ### Great digital marketing solution for small and mid size companies - Overall rating: 5/5 - Reviewer: Riccardo B. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Great digital marketing platform for small and mid size companies. Very easy to use and with a good UX. Excellent value for money. #### Cons Platform needs more translation for international users. Sometimes, platform is a bit slow when logged in. #### Vendor response Thanks, Ricardo. Hearing that the platform delivers strong value and an easy experience for small and mid-size companies is great to hear. The translation gaps for international users and the slowness you've noticed after logging in are useful specifics, and we'll make sure they're in front of the right team as we keep improving. Replied July 2026 --- ### An emailing platform - Overall rating: 5/5 - Reviewer: Mike L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Constant Contact turned out to be a valuable ally for my email marketing campaigns. Managing contact lists also stays simple, even with several different segments #### Cons Some advanced automation features lack flexibility compared to other solutions on the market, and customer support sometimes responds with a bit of a long delay. #### Vendor response Thank you, Mike! It's great to hear Constant Contact has become a reliable partner for your email marketing, and that keeping your segmented contact lists organized has stayed simple even as things get more complex. Here's to more successful campaigns ahead. Replied August 2026 --- ### Constant Contact - Overall rating: 4/5 - Reviewer: Brad K. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Statistical tracking tools (open rates, clicks) provide clear, actionable charts to adjust communication campaigns. Email deliverability is also excellent. #### Cons The monthly cost grows exponentially as the contact database expands, which represents a heavy financial burden for a growing business. The interface for creating website sign-up forms also lacks modern design and graphical flexibility. #### Vendor response Thanks for the four-star review, Brad! Glad the reporting tools are giving you clear, actionable insight into your campaigns, and that deliverability's been solid too. We get that pricing as your list grows and the sign-up form design tools are real pain points, and that's exactly the kind of feedback that shapes our roadmap. If you want to talk through options for managing costs as you scale, reach out to our team and we'd be happy to help. Replied July 2026 --- Showing 1 - 10 of 2946 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) ## Constant Contact FAQs - How much does Constant Contact cost per month? Constant Contact’s pricing starts at $10.20 per month (billed annually), scaling based on your contact list size. The Lite plan offers essential email marketing features, while the Standard plan adds social media scheduling, advanced reporting, and ad management. The Premium plan provides advanced automation, dynamic content, SEO tools, and priority customer support. - Can Constant Contact send text messages? Yes, Constant Contact offers SMS marketing capabilities through its platform. Users can send promotional messages, appointment reminders, and important updates to their contacts. The text messaging feature integrates with email campaigns for coordinated multi-channel marketing. The platform also provides detailed analytics for SMS performance tracking. - Is Constant Contact hard to use? No, Constant Contact is designed for ease of use, featuring an intuitive drag-and-drop email editor and premade templates. The platform provides tutorials, step-by-step guides, and responsive customer support to help users quickly learn the system and create effective marketing campaigns. - Can Constant Contact send emails? Yes, email marketing is Constant Contact's core function. Users can create professional emails using hundreds of customizable templates, segment contact lists for targeted messaging, and track engagement metrics. The platform offers A/B testing, automated follow-ups, and integration with popular e-commerce platforms. - How many emails can you send a month with Constant Contact? Constant Contact allows unlimited email sends per month on all plans, regardless of your pricing tier. There are no restrictions on email volume, though sending limits follow industry standards for deliverability. 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