Constant Contact Software


 

Constant Contact provides a range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships. Solutions include email marketing, event marketing, social campaigns and reporting, survey management and offer management—all of which are available either independently or as part of an integrated suite called the Constant Contact Toolkit.

Constant Contact’s email marketing application allows businesses to import customer data from spreadsheets or email clients, such as Gmail and Microsoft Outlook. Email sign-up forms can be personalized and embedded on web pages or on Facebook to capture new contacts and build email lists. The system offers hundreds of customizable email templates with drag-and-drop elements and also includes real-time reporting features to track email opens, clicks, forwards, social shares and more.

Constant Contact offers both online and in-person seminars and training to help users improve their marketing efforts.

 

Constant Contact - Contacts
 
  • Constant Contact - Contacts
    Contacts
  • Constant Contact - Email templates
    Email templates
  • Constant Contact - Email editor
    Email editor
  • Constant Contact - Reporting
    Reporting
  • Constant Contact - Social offers
    Social offers
  • Constant Contact - Contact growth
    Contact growth
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

253 Reviews of Constant Contact

 

Start your review of Constant Contact

Click to start
https://www.softwareadvice.com/marketing/constant-contact-review/
Software Advice Reviews (65)
More Reviews (188)

Showing 1-20 of 65

Joyce from Schrader's Smoker Service, Inc.
Specialty: Maintenance / Field Service
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Constant Contact makes bulk mailing a thing of the past!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, I would definitely recommend Constant Contact for anyone who sends communication (newletters, price changes, sales, or anything else) to their customers!

Pros

The ability to create different customer groupings makes it easier to send information to specific customers. Building a mailing group is easy. I can schedule mailings to go out after the office closes with ease. The ability to copy a previous mailing to edit for a new mailing ( product pricing, calendar events, etc.) saves a lot of time. The ability to send a test mail before preparing a bulk mailing is very helpful to see the information as the customers will see it; and make any necessary changes.

Cons

Formatting a new mailing from "scratch" was a little tricky for me the first couple of times, but it was well worth the effort!

Review Source
 
 

Marissa from Financial Services
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Highly custom marketing for experienced users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

You can edit almost any email and the add ins are great, you can design and format your own from scratch or fully edit a template. The designs range from basic to extremely complex, with multiple design elements. Managing your contacts, list, and schedule is actually very easy and is one of my favorite parts.

Cons

Emails do not always display to recipients, and some emails filter to spam. Also, it may require a lot of design experience to properly utilize the best aspects of the tool. I usually spend three times the time I intended on a project!

Review Source
 
 

Beth from Caregivers Kitchen
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

A great addition to your marketing toolkit.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

A great value for the price.

Pros

The drag and drop functions make campaign creation really simple. I built a template that I can reuse each month with simple customization. There are lots of option blocks for adding features and simple shares with Facebook and LinkedIn. I love being able to customize colors, fonts and graphics so branding is consistent with my website.

Cons

Open, click and bounce rates don't always make sense. I often see that one person has opened the same campaign 10 times and wonder if its been forwarded or if its just a reporting error. I see Bounces show up for those who also opened, so it makes it hard to weed out the old/unused accounts.

Review Source
 
 

Kiahnna from CALE Now!
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Good for newsletters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They created a template for my organization, which was really helpful and a time saver. I was able to slot in information and move it around as I saw fit.

Cons

The interface with Facebook never works so it’s disappointing that my newsletter can’t automatically be posted there.

Review Source
 
 

Leah from Major Media Consulting
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Constant Contact for email campaigns

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

An easy product to use for email campaigns, a good overlay to text messaging.

Pros

Many easy features, such as choosing who the email is coming from and where replies are sent.
Easy to track contacts who have unsubscribed from your email campaign.
The copy feature allows easy use of existing campaign templates.

Cons

Contact lists are limited to 100 emails per list, you have to create a new list if you have more than 100 emails for the same campaign.
A little more effort is needed when you first get started to learn how to create and edit templates- many options that may be complex for someone with little experience in marketing.

Review Source
 
 

Janice from Global Kids, Inc.
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Pretty good, probably not the best anymore

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I personally believe there are better options out there, but I used this platform for eight years and it's serviceable.

Pros

It's easy to use, very intuitive, a user can figure it out pretty quickly. It's affordable and other modules (like events management) can be connected with ease. When I first started using it in 2009, I thought it was great.

Cons

It's a little buggy--like you can't get it to do certain things and you're not sure why--and doesn't look as clean and professional as other email marketing services. When they finally focused on mobile friendly templates, all your previous templates (one of the best tings about it, reusing previous templates) were much harder to use, likely due to the change in technology.

Review Source
 
 

Bryan from OneOC
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Solid Choice of Email Communication Software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Import/export contacts was easier than other systems, multiple template options, and marketing workshops and seminars were available if you were interested in expanding your knowledge.

Cons

Interface felt a little dated, comparative data wasn't always accurate for our field, segmentation was difficult to set up.

Review Source
 
 

Andrea from Colorado I Have a Dream Foundation
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

You get what you pay for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall - affordable and straightforward marketing tool good for small nonprofits with limited budget

Cons

Design features are limited and overall email look is mediocre at best. This program is not meant for anyone who is actually design savvy; you will be frustrated by the limited functionality

Review Source
 
 

Marlena from Applied Team Insurance
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Expensive for basic needs and not really "month to month"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Try Mailer Lite, they seem reasonable.

Pros

I like that it keeps your contacts and it keeps track of "opt outs," it is pretty easy to use and all that.

Cons

It isn't really month to month and if you don't cancel in time the billing keeps accruing. We hadn't needed it but I guess didn't cancel in time so now we would have to pay money to start it again, crazy! Mailer Lite is MUCH less expensive and does the same thing...no brainer, I am moving to them and their customer service is HORRIBLE. If they would have worked with me I would have stayed with them but they just didn't care.

Review Source
 
 

Kym from KSJ Marketing Communications
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

New Editor is so simple to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very simple to design an email. The new editor makes it a snap. The options available allow a lot of creativity.

Cons

I wish we could see those that reported as SPAM like other systems use. Every opportunity is given to unsubscribe but some users prefer the spam button.

Review Source
 
 

Kristen from VCCS
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

Pretty easy to use but not great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how easy it is to design emails within Constant contact - you can upload graphics, include links to relevant articles, etc.

Cons

I don't like the process of inputting names/updating names/creating mailing lists - the process is rather clunky. I also haven't been terribly impressed by customer service - I tried a few webinars to learn best practices, but the instructors seemed more focused on selling me their consulting services than teaching me how to use the program.

Review Source
 
 

Kristen Ivy from RI Interfaith Power & Light
Specialty: Non-Profit
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Glitchy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Time-consuming to set up templates the way you want them. Some of the formatting, like the table of contents, is completely out of your control.

Pros

It produces a professional looking end product most of the time.

Cons

It has a lot of formatting problems. Things do not appear in the preview or in the final product the same as they appear in the user view. Even though the formatting appears to be correct in the user view, it shows up differently in the preview. The only way to correct these errors is to redo the module. Sometimes it will just log me out while I'm in the middle of working on something and fails to save my work. Very time consuming to be repeatedly correcting problems or rewriting something it didn't save. Frustrating to use.

Review Source
 
 

LeeAnn from Oratorio Society of Queens
Specialty: Non-Profit
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Pretty good experience with CC.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Templates and stats on emails are good. Emails go out quickly and easily. Still have issues with people forwarding an email to friends and their friends unsubscribing them.

Cons

You've removed some features (renaming) that I've used. Really need them back to keep my stuff organized.

Review Source
 
 

Gayle from Mid day women's alliance
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Worth the money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All the features provided along with the excellent support puts this program heads and heals above all it's competitors.

Pros

The support Constant Contact provides makes this product worth it. In fact, the excellent support alone makes this product the reason to choose Constant Contact over all of its competors.

Cons

This program has a lot of features, which also makes this program more difficult to figure out. For someone not trained on this program, it's not intuitive and could be difficult to use. It's a very difficult program to find your way around for someone not familiar with it.

 
 

Sarah from Milrich Associates Llp
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've referred people use the service

Pros

Made the decision making process very easy and the sales teams contacted me vs. Me reaching out to them individually for information.

Cons

One of the recommendations missed the mark completely, but we were able to determine that within a couple minutes of conversation.

 
 

Emily from Cooperative Council of NC
Specialty: Non-Profit
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Monthly emails for our events and newsletters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

for the ease of use, it is worth the money- good discount for non profit.

Pros

Easy to use and build an event or send an email that matches our colors and branding. Can save the color scheme in the application for later use.

Cons

Not as many ways to customize an event with sessions, times or other options. Just simple event planning tool.

 
 

Rachel from VSM Abrasives
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Best, affordable email platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Drag and drop features
Pre-built templates
Helpful guides
Easy to read reporting
Beautiful, simple interface

Cons

Some features could be expanded upon (example: form integration/availability within the email)
Need to add more social media options to the pre-built and integrated social media "bar"

 
 

Hannah from Frontline Family Ministries
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Excellent and Affordable Marketing Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use. You can easily adjust and customize your emails and lists to meet your specific needs.

Cons

Confusion managing lists. Lots of overlap and hard to find contacts at times because they are spread out in various lists. Sending emails can be challenging to find your right lists.

 
 

Amber from Neighborhood Healthcare
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Constant Contact- Reaching Multiple Audiences

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The ability to personalize each email makes a huge difference, especially when communicating with our donors. In comparison to other products, Constant Contact is much more intuitive.

Pros

Constant Contact is an easy drag and drop interface that creates professional, custom, and quick marketing solutions. Constant Contact offers in person "meet-ups" every so often that provide face to face training and best practices.

Cons

The reporting aspects on the back end of Constant Contact could be more thorough. There are basic reports available, but I would like to create custom reports for more than the number of people who opened the email and who clicked through on a link within the email, etc.

 
 

Jennifer from Camp Fire Northwest Ohio Council
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Easy to use but has limited ablities

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I like how it integrates with other programs like donor perfect. I love the event page ability and ease of use for social media

Cons

Do not like that there is only 1 choice for credit card payment and it not anything any of the other software I use has.

 
 
 
Write a Review
Showing 1-20 of 188


November 2017

November 2017

Simple and Easy for email campaigns

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Straight forward and easy to use. With many templates to choose from it makes putting email campaigns together a snap. Dashboard allows me to see reporting at a glance.

Cons

Wish Constant Contact had a better A/B testing & auto responder email option like MailChimp. Would love to see Canva integrate with them.

Review Source: Capterra
 


November 2017

November 2017

We use Constant Contact to send out email marketing campaigns.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Automated email campaigns.

Pros

Considering how inexpensive the software is to use, it is pretty incredible. If you are looking for an inexpensive option, this is the way to go. We can customize our emails, schedule them in the system, and it provides open rate metrics.

Cons

Constant Contact is lacking in functionality and is difficult to use. You can get software that does so much more and is a lot easier to use, but you are going to pay for it. So I guess the saying "you get what you pay for" is true.

Review Source: Capterra
 

Jenifer from Administrative Support Group

November 2017

November 2017

Robust email campaign management and reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software does what we need it to do, accomplishing our goal to send professional looking newsletters to our current and past clients.

Pros

I love the drag and drop/WYSIWYG feature for campaign creation. The system is easy to use, even for non-tech savvy people.

Cons

I wish there were options to see/edit the html and/or easily copy/paste the code into an external email program.

Review Source: Capterra
 


November 2017

November 2017

Send out a monthly newsletter via Constant Contact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time and money by sending bulk email communications quickly and without much heavy lifting on my part.

Pros

Constant Contact is very easy to use, simple point and click functionality. Uploading lists is also very easy and quick. I also like to be able to schedule the date and time that my communications go out.

Cons

Constant Contact seems a little out dated, I'd like to see more bells and whistles to visually enhance my communications. Also I have issues with formatting at times but I must say their tech support is outstanding and just a quick phone call away from solving my issues.

Review Source: Capterra
 

Kalyn from Jericho Foundation

November 2017

November 2017

Consistant solution with less upgrades than competitors. Great option for reliable email delivery!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mass emailing solution for nonprofits or businesses of any size!

Pros

Constant Contact is a reliable mass emailing solution that has a great scheduling feature with easy asset management

Cons

In recent years, it has gained popularity so that may contribute to the reason why it doesn't get through many spam blockers not.

Review Source: Capterra
 

Angela from YogaSport Dallas
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Used This For Too Many Years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I started using CC when I opened my business in 2004. Because it was one of the first and only email systems at the time, I loved being able to have my list in one place, and I loved that it integrated with my client system.

Cons

Over the years, the software never seemed to catch up with technology. It was not easy to use, emails and layouts were never consistent, sizing pictures rarely came out correctly, the template options were tacky, etc. Last year, we switched to a different company and are much happier with the ease of use.

Review Source: Capterra
 

Kim from YMCA of Harrison County

November 2017

November 2017

Never needed customer support so I think that speaks for something.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to learn on your own and use. How you pay based on email addresses. It's deduping process.

Cons

Not always compatible with all email hosts so some may have to download images. Can't easily find unsubscribe reasons.

Review Source: Capterra
 

Jana from Jana Works, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

There are better solutions

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This system has been around for years, I've used it for multiple clients in the past. They all had the same response when asked why "this is all I know". It gets the job done. There are now better solutions out there in my opinion that are affordable and can do a little more than what constant contact offers. I will say that they do integrate with a lot and again, are widely known. It's a great solution for some businesses who only need this.

Cons

I did not like the user interface, I know there have been improvements but it just wasn't anything I enjoyed working in.

Review Source: GetApp
 

Whitnee from The Reserve at Columbia
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Confusing & cluttered

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can mass email all the residents (600+) all at once and schedule posts and emails for later. I also like the look of the system.

Cons

I do not like how cluttered the layout is and how confusing the tutorial is for first time users of the application.

Review Source: Capterra
 


November 2017

November 2017

Love using Constant Contact - very easy to customize, lots of templates, and quick to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quickly make professional and fun emails for clients and staff!

Pros

I like all the customization options and how inexpensive it is for a premium plan. It is a lot more simple to understand than other similar programs I've used.

Cons

I wish there were more templates and you were table to send campaigns an unlimited time after they were previously sent. I also wish it didn't make a lot of the options premium, like creating an event or promo.

Review Source: Capterra
 


November 2017

November 2017

Great product for mass emails. Whether you are a small business or large, they have many packages.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cloud based where any employee can login and send emails from their computer. Straightforward set up with basic templates.

Cons

Could use more templates that are up to date, and trendy. My Emma maybe has more up to do date design and templates.

Review Source: Capterra
 

Courtney from Association Services Group

November 2017

November 2017

This software gets the job done.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is fairly simple to create attractive emails using this software. It is somewhat intuitive and offers a good amount of features.

Cons

This software is very clunky. After I send emails the formatting is off. Lastly, I wish I could insert videos within the email.

Review Source: Capterra
 

Rohit from The Trust for Public Land
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

My organization has used the Constant Contact integration with ClearView CRM.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are two things I really like about Constant Contact - 1. the templates are very easy to modify and save, and 2. it integrates basically seamlessly with our CRM ClearView.

Cons

No negative comments about the software, but if they gave some case studies of nonprofits or larger organizations using the program that would be helpful to see.

Review Source: Capterra
 


October 2017

October 2017

Easy way of Getting in touch with clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer list are saved easily. Also when someone removes themselves or spams. it remembers that and sends you periodic reports.

Cons

I used to love when you could call in and get help to build a new campaign. Now they want to charge you for everything even though we pay a monthly subscription.

Review Source: Capterra
 

Shelley from Town and Mountain Realty

October 2017

October 2017

I have used this program to send email newsletters for real estate agents.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that there are great templates that are easy to customize and you can include Gifs in emails easily, plus there are some provided for you.

Cons

I don't like the pricing, it is too expensive compared to other programs that have many of the same features. There are some glitches that can hold you up during their design too, plus some of the templates are not customizable, you can't switch out photos on some and that is very annoying.

Review Source: Capterra
 

Bernie from Smokin Aces Disc Golf
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

We used this before HubSpot added A/B testing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The primary reason my previous company used this product was to do A/B testing on email marketing. It worked well for what we needed.

Cons

You couldn't really create a custom email on your own. We had to have code written by an outside vendor.

Review Source: Capterra
 

Jennifer from Jkelley Design LLC
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Good Product - Somewhat Limited

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use of Constant Contact is good. They are making improvements regularly. I would recommend this product to someone who needs limited technical add-ons, but wants something that is easy to use out of the box.

Cons

This product is not as customizable as I would like - but I think that this what makes it easier to use for beginners.

Review Source: GetApp
 

Matthew from Lucci Music, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

works great and cheaper than the others with same services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to create and schedule newsletters. Easy to navigate and add additional subscribers. Doesn't cut me off the software when I have too many bounces

Cons

still kind of too expensive, which they had a cheaper plan. I only send one newsletter a month, but has definitely boosted business

Review Source: Capterra
 

Melanie from Your Social Media Gal
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

So easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

First and foremost, the customer service available to everyone who uses this product is outstanding. The "coaches" are friendly, helpful, and will take all the time a customer needs to solve an issue. Not that there are too many, as the newest editor is super intuitive and easy for anyone to use! I've tried other email marketing platforms, but keep coming back to Constant Contact. Their event registration tool is by far my favorite tool in the Constant Contact product.

Cons

Even with the event registration tool being my favorite, I would be happier if the landing and registration pages had more options for customization and mobile responsiveness.

Review Source: GetApp
 

Evelyn from Latin Chamber of Commerce

October 2017

October 2017

Constant Contact allows me to share our business marketing material in a rapid and professional mann

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Contant Contact makes it easy for us to send a quick e-mail out to our members. They have everything set up for you, so that you can upload a document, image, and/or video. I love that they give you the option to change the background colors and schedule days and times for the e-mails to be sent out. I love how reliable this software is when it comes to importing contacts and making sure our clients receive the emails on time, I love the statistics it provides us. That has definitely helped our organization improve. Constant Contact is the way to go!

Cons

The new update is a little more time consuming. I have been using Constant Contact for 2 years and getting used to the new update has been a bit frustrating. I also wish there were more templates for the buttons. Such as "click here for more", "register here" and etc. I think that would be a great addition.

Review Source: Capterra
 
 
Write a Review