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Constant Contact vs HighLevel
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
3.6 / 5
Value for Money
4.1 / 5
3.9 / 5
Customer Support
4.2 / 5
3.6 / 5
Functionality
4.2 / 5
4.1 / 5
Last Review Written
March 12, 2025
February 13, 2025
Pros/Cons
Pros
- Constant Contact excels with its user-friendly interface, reliable email deliverability, extensive integrations, and robust automation, making it a top choice for effective email marketing.
- The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.
- This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.
Cons
- The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.
- Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.
- We felt the customer service was poor and unfair given the extremely low percentage of those who clicked "spam" (2-3 individuals) out of 5-6K recipients on a given campaign.
Pros
- I love how they've focused on the needs of marketing agencies and are building a platform specifically for my needs. And they have the best customer support I've ever experienced.
- So robust and has an almost endless amount of amazing features. Any function you can think of when running an agency, this software has the solution.
- So simple to use, amazing functionality, puts following up with lead on autopilot, helps track conversions, helps get online reviews, great survey and opt in form builders.
Cons
- They said they were going to refund charges and then didn't and I had to follow up multiple times and then was left disappointed in the end.
- The support staff is untrained and borderline useless. Their staff will even admit they don't know how the system works, and from their words "no one really does.
- Everything - clunky, poor UX, not simply to use, basic things such as 'education' is missing as a tab.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
