Constant Contact vs Lead Gen & CRM (formerly SharpSpring)
Constant Contact has 2733 reviews and a rating of 4.34 / 5 stars vs Lead Gen & CRM (formerly SharpSpring) which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.
- The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.
Cons
- Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.
- The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.
Pros
- The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
- When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
Cons
- I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
- Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
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