Constant Contact vs Wishpond
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4 / 5
Value for Money
4.1 / 5
3.8 / 5
Customer Support
4.2 / 5
4 / 5
Functionality
4.2 / 5
4 / 5
Last Review Written
October 6, 2024
August 6, 2024
Pros/Cons
Pros
- Constant Contact excels with its user-friendly interface, reliable email deliverability, extensive integrations, and robust automation, making it a top choice for effective email marketing.
- The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.
- This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.
Cons
- The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.
- Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.
- We felt the customer service was poor and unfair given the extremely low percentage of those who clicked "spam" (2-3 individuals) out of 5-6K recipients on a given campaign.
Pros
- She's certainly knowledgeable and on top of things. I appreciate her ability to listen and provide timely valuable advise and solutions within her reach.
- I like how easy it was to set up the voting platform and having the real-time visual of the contest as it was in progress. Voters were very active and it was easy for us to share on social media.
- For all the work they do it is a great price. The fact they know what they are doing means they are very fast and effective at it.
Cons
- The platform itself is not well rounded, and is missing a critical features. Unable to set a campaign to be restricted by geographic location.
- I've spent two months fighting to get my money back via the dispute process with my credit card company. They lied and told my credit card company they disclosed a no refund policy.
- Horrible overall dealing with their customer service & billing issues.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
