Sprout Social

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Ratings & Reviews

Overall Rating

3.94 / 5 (113)

4.38 / 5 (431)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

March 25, 2020

May 29, 2020

Pros/Cons

  • Pros

  • Excellent customer service and excellent lead quality for live transfers. The support is far superior than any other lead service we have tried in the past.

  • software is easy to use - refunds are quick and easy and the recordings come in handy as well. I like that we can see what is gong on in real time and the account manger is super helpful.

  • Cons

  • The lack of pause function for weekends. It is very easy to adjust the leads down for the weekends but we end up just doing them on Monday as we can't pause them altogether.

  • Not many. Sometimes I get duplicate leads, but they do credit me.

  • Pros

  • Easy interface, easy to set up, no learning curve, and their reporting is strong.

  • I love how it has so much template and content for content creation and marketing. Their templates are quality and great designs that are user-friendly.

  • Cons

  • Would love to see more integration of paid Facebook features. Other than that, I have no complaints really.

  • My only real complaint about Sprout is the per-user price, but if your team only has a single social manager it is well worth the cost.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots