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> Reviews of Contentful. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Contentful is a good fit for you!

Source: https://www.softwareadvice.com/marketing/contentful-profile/reviews

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Contentful Reviews

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# Contentful Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(37)

4

(21)

3

(2)

2

(3)

1

(0)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.1

Value for money

4.3

Functionality

4.4

* * *

### Pros

"Contentful allows us to structure our content exactly how we need it with custom content types and fields, making it adaptable for different projects"

"Being able to customise our content to meet our specific needs in terms of design, layouts, flexibility and information architecture was key improvements for us."

"The headless CMS saves us time when updating sections that are displayed in multiple places across the website."

### Cons

"The child pages and drop down menu were all intertwined or bootstrapped to Ruby and Heroku so the ability to edit those areas was more difficult"

"Can be quite difficult to find certain pages in the platform."

"However, I have to admit that I've been somewhat disappointed with the platform. While it does offer a wide range of features, I've found it to be quite complex and difficult to use, especially for someone like me who is new to content management systems."

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Contentful Reviews, Pros and Cons - 2026 Software Advice