---
title: "Yoke (formerly CoPilot AI) Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Yoke (formerly CoPilot AI). Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Yoke (formerly CoPilot AI) is a good fit for you!"
source_url: "https://www.softwareadvice.com/marketing/copilot-advisor-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Yoke (formerly CoPilot AI) Reviews

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[Overview](https://www.softwareadvice.com/product/78192-yoke/)

Reviews

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# Yoke (formerly CoPilot AI) User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 127

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.7/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 84 reviews (66%)
- 4 stars: 34 reviews (27%)
- 3 stars: 3 reviews (2%)
- 2 stars: 1 reviews (1%)
- 1 star: 5 reviews (4%)

### Most mentioned pros

- Overall, Copilot AI is a secure, cost‑effective, and strategically valuable tool for organizations already invested in Microsoft 365, offering significant productivity gains with room for refinement in pricing, support accessibility, and feature transparency.
- From helping draft client communications to assisting with data analysis in Excel, it reduces the amount of manual work our team has to do.
- It helps speed up day to day tasks like writing emails, summarizing information, and building reports.

### Most mentioned cons

- Additionally, if your messaging isn't perfectly tuned, the automation can feel a bit "robotic" to prospects, and because you're limited by LinkedIn’s weekly connection caps, you can’t simply scale your volume to infinity—meaning you’re paying a premium for a tool that is ultimately restricted by a third-party platform's rules.
- There is also the constant, lingering anxiety regarding account safety; even with CoPilot’s safety triggers, any automation carries a risk of being flagged by LinkedIn’s ever-changing algorithms.
- They auto-renewed my subscription without any warning — no email reminder, no notification, nothing. When I contacted support about it, they flat-out refused to issue a refund, even though I hadn’t used the service during the new billing period.

## Yoke (formerly CoPilot AI) customer reviews

Showing reviews 1-25 of 127 (page 1).

### An Integral Tool As Part of My Business Development Process

- Overall rating: 4/5
- Reviewer: Jack S.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

It allows me to contact my LinkedIn friends and prospects at scale with multiple messages for increased conversations and leads. CoPilot has allowed me to improve and better organize my business development process. It is fairly easy to use once you have some time under your belt. They also feature 1:1 product support. I have a dedicated product specialist.

#### Cons

There are some software bugs from time to time. The CRM functions need to be bolstered but they are working on that.

---

### AI with a different point of view

- Overall rating: 4/5
- Reviewer: Justin K.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience has been positive because it is a flexible system that has easy tools pre-built into the system that allows for different modes of search and content creation.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the CoPilot offers an alternative format to AI that is different from many of the other AI tools available.

#### Cons

I don't like that sometimes results can be time consuming, and it doesn't always adjust to requests quickly especially when working with images and graphics.

#### Reasons for switching to Yoke (formerly CoPilot AI)

I was looking for a user-friendly tool that offered free image generation, and this fit the bill.

---

### Don’t use Growpilot | spend your money elsewhere

- Overall rating: 1/5
- Reviewer: Dan B.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Growpilot was supposed to be an answer to finding qualified leads in top funnel outreach on LinkedIn. What I got was the opposite. From the jump, it was clear they didn’t take the time to understand what I do. I work in a nuanced space—advertising, production, branding—and the language, tone, and context are everything. They never learned the vocabulary, never studied my competitors, never adapted to my field. Instead, they sent out bland, misaligned messaging that attracted mostly spam accounts, people looking for jobs, or connections totally unrelated to my business. Not a single qualified lead. To make matters worse, I cycled through four account managers in six months. Each one disappeared with no warning. One day I’d be sharing updates, decks, and writing—and the next, their email would bounce. It was constant backtracking, onboarding new people, re-explaining everything. And even when I did my part—religiously providing materials, status updates, insights from my end—it felt like I was just shouting into the void. No one internalized anything. The work felt lazy. Zero research. Zero learning. Zero strategy. And I was locked into a contract (plus theSales Navigator account) for six months that all in ran me around $10000. That’s money that I could’ve used it to actually grow my business elsewhere. I raised my concerns professionally and repeatedly. I gave them a chance to fix it—asked for either a refund or a real redo, where they actually put in the effort. They gave me two more months of the same ineffective work. All in, it was one of the most frustrating vendor experiences I’ve ever had. This service wasted my time, wasted my money, and left me worse off than when I started. I strongly recommend thinking twice before signing on. If your time and brand matter to you, look elsewhere.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The initial pitch was compelling, but beyond that not very much at all. It was a bad service.

#### Cons

The execution was a disaster. They never truly understood my business, didn’t learn the language or context of my industry (creative services, advertising, entertainment), and made no effort to adapt or improve. •The leads were extremely rare and when something finally came up on my calendar, it would be wildly unqualified—mostly spam accounts, job seekers, not B2B buyers. •I lost multiple account managers without warning. Emails just started bouncing one day. No continuity, no communication. •Despite me consistently sharing updates, decks, writing, and doing my part, they seemed to do no research, no competitor analysis, and offered no actual strategy or improvement. •I was locked into a six-month minimum (plus the cost of Sales Navigator), and it yielded zero ROI. •When I raised concerns, they gave me a couple more months of the same ineffective service as a “solution.”

---

### Voyageur Group Review

- Overall rating: 5/5
- Reviewer: Shane H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

I am very pleased so far.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The automation features. It is great to be able to customize my voice but have the sequencing automated. Love that! I love that once the automated software gets a response, I get to take over and manually communicate with prospects.

#### Cons

sometimes too much of a one-size fits all.

#### Reasons for choosing Yoke (formerly CoPilot AI)

The direct outreach from CoPilot. Was great to work with a real person instead of only having SAAS

#### Vendor response

Thank you for sharing your thoughts! We're thrilled to hear that you appreciate the automation features in CoPilot AI, particularly the ability to customize your voice while still enjoying automated sequencing. We understand your concern about a one-size-fits-all approach at times, and we're constantly working to offer more personalized solutions. Your feedback is valuable as it helps us improve. We're delighted to have you as part of the CoPilot AI community, and if you ever have more insights or questions in the future, please feel free to reach out.

Replied December 2023

---

### Maybe not a fit if you're a small business

- Overall rating: 4/5
- Reviewer: Paul D.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

Beyond the disappointing ending, they were a great upgrade from really basic cheap LinkedIn automations like Duxsoup. They have not evolved with the market saturation from a technical level and sadly did not make up for it on customer success side.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Great support team for bugs and information. Like the canned messages feature as well and general stats.

#### Cons

In the DIY use-case, I didn't see their value relative to competitors who were priced lower. We were charged for a hefty billing cycle for clients we represent even after we well in advance unsubscribed via their dashboard. We were then told that we need to manually email them instead and they didn't budge on sticking to the fineprint. Short-sighted and frugal move which showed the true colours of how they look at agency partner relationships. They did offer a credit for the future but I hold my suppliers to a higher bar.

#### Reasons for switching to Yoke (formerly CoPilot AI)

Price and email integation feature.

---

### Dont use this service

- Overall rating: 1/5
- Reviewer: Tom B.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Terrible experience - wasted time and money

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

None nothing good Just promise after promise

#### Cons

No positive results Expected by month three 7-10 meetings booked

#### Reasons for choosing Yoke (formerly CoPilot AI)

Have no clue Was sokd on ability but automation doesnt work

---

### Easy and Effective tool

- Overall rating: 5/5
- Reviewer: Tom v.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great & easy tool to use. The implementation process was seamless thanks to the support of the implementation consultant [sensitive content hidden]. He's a great listener and helps you achieve the best results for your business.

#### Cons

I can't mention any cons. I really like the tool.

#### Vendor response

Thank you for your fantastic feedback! We're thrilled to hear that you find CoPilot AI a great and easy-to-use tool. It's wonderful to know that your implementation process was seamless with the help of [our team, and that you have no complaints about the tool. If you ever need further assistance or have questions in the future, please feel free to reach out. We're here to ensure your continued success with CoPilot AI!

Replied December 2023

---

### Great customer service for a challenging product

- Overall rating: 4/5
- Reviewer: Eric W.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

I definitely plan to continue using them, mainly because of the super helpful customer support and product team. I’ve given them lots of feedback about features I need, like a basic CRM and A/B testing campaigns, and they’ve taken it to heart.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

They provide a white glove concierge service to help guide you in setting up and optimizing your campaign. As someone who doesn’t know sales or marketing, it was hugely valuable to have someone holding my hand the entire way. After a few months, I landed a big client that paid for my subscription for years.

#### Cons

The UI is clunky and doesn’t really capture what I’m trying to accomplish, I.e. generating leads and converting them to sales.

#### Reasons for choosing Yoke (formerly CoPilot AI)

The white glove service. They’re more expensive than the competitors but it was worth it to have someone help me with my targeting and campaigns

---

### Great for Lead Generation

- Overall rating: 4/5
- Reviewer: Roshish S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 3/5

#### Pros

Quite a simple and easy software to use. Best one out there to generate leads that minimizes many hours of hard work.

#### Cons

Nothing to complain about. There might be occasional glitches but nothing too major.

#### Vendor response

Thank you for your positive feedback on CoPilot AI! We're delighted to hear that you find it simple and effective for lead generation. We appreciate your understanding of occasional glitches, and rest assured, our team is continuously working to enhance the platform. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Replied December 2023

---

### Co-pilot , "Unlocking the power of Linkedin"

- Overall rating: 5/5
- Reviewer: Eric R.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: April 2019
- Review source details: This review was submitted organically. No incentive was offered

One of my top new prospects is a disabled MD. I should close on 350K of new business and a new LTC policy, from this one client. Co-pilot is helping me get to the higher quality prospects in a very professional manner.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have always wanted to use Linkedin as a prospecting tool but found the task daunting and very time consuming. Co-pilot has helped me target 24 new high quality prospects in just two months. I have also experienced over 225 new connections since March, barely two months. My prospecting reach has exploded! Co-pilot not only sends out 50 prospecting leads/day but also provides responses for you to use to overcome objections using social media.

#### Cons

Needed more help in responding more quickly to the "interested" leads.

#### Vendor response

Thanks for the amazing review, Eric. We love that you're seeing some great results from the platform. Talk to your CSR to learn more about our Concierge service if you're finding you're getting TOO MANY leads :)

Replied May 2019

---

### Supervisor

- Overall rating: 5/5
- Reviewer: Melissa S.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

I have loved using this in my team meetings, one to ones and to summarize information to prepare for audits and for presentation. It makes my work so much easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has been extremely helpful in our preparation for a state audit that we have coming up. Not only can it help to add spice and increased impact in writing, but also is able to organize the items underneath the proper heading that you assign. I had to do several staff interviews and it recorded these interviews. Then was able to allow me to put this into an improved formatting. Has saved me hours of work!

#### Cons

I needed someone to show me how to use for the first time, but after this it was honestly very easy to use.

---

### Sr. Internal Auditor

- Overall rating: 5/5
- Reviewer: Alex S.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the convenience and ease of use of the software.

#### Cons

getting initial set up through internal IT dept

---

### A great experience for 3+ years

- Overall rating: 5/5
- Reviewer: Adam K.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Phenomenal - from the top of the executive management team to the customer service. I've worked with not only [SENSITVE CONTENT] , but one other individual at CoPilot and the service has been wonderful - the people, all a dream to work with. I'm very happy to have taken the call with [SENSITVE CONTENT] years ago.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

There's almost too much to mention: - Ability to customize messaging to my liking - Ability to customize when messages are sent, down to the minute - Ability to change focus/niche at any given time - The dashboard/interface is VERY easy to use - Ability to "nurture" past contacts over time, although there have been issues with this feature. - Most of all, the customer service -[SENSITVE CONTENT]has been incredible to work with.

#### Cons

Only one thing - the Nurture campaign has had issues and I lost a LOT of time during the implementation process due to these technological problems. We should've had it up and running no later than January, but problems with the back end of the software development took months to understand. Although everything seems to be running smoothly now (i.e - the problem WAS remedied), I wish we could've been nurturing these prospective clients back in January vs. when it actually started working.

#### Reasons for choosing Yoke (formerly CoPilot AI)

Results - the first time we tried it, it worked... so by trying something else, we not only hurt ourselves in the short-term, but we would've been better off sticking with it.

---

### Introduction to CoPilot

- Overall rating: 5/5
- Reviewer: Deborah A.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

When I first started Co-pilot, I saw some results, however, I thought of quitting it. I am so glad that I did not. It is so critical for my business and this is where I get my leads from. I love the support that I get from Co-pilot and tweak what is not working for me and I am able to connect with the clients that I am trying to attract. I was referred to Co-pilot through a cold call that I received and he explained to me how he found my name. I am so thankful for this software. It has been my best marketing tool so far! I love it!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the software because it finds potential clients for me. It narrows down the exact client base that I am searching for. I love the support that I get in helping me set up the software and manage it.

#### Cons

I love the software and feel that I do not use it to the fullest capacity; however the portion that I do use is extremely critical to me.

---

### Solid program for a critical part of my business

- Overall rating: 4/5
- Reviewer: Eric B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

I've made a significant number of clients in the past year utilizing CoPilot, generating an impressive amount of revenue.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Compared to other similar products in the marketplace, I find this to be the best value. The stat tracking, ease of use, customer service are all outstanding.

#### Cons

I would like if it could utilize InMail, and if it automatically categorized folks into more than yes/no/maybe for interest level. I feel like the use of "AI" may be a very liberal use of the term, but again the value is tremendous.

#### Reasons for choosing Yoke (formerly CoPilot AI)

The right mix of price-point and features. Best value for my budget.

---

### [sensitive content hidden] is the man!

- Overall rating: 5/5
- Reviewer: Derek W.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Outside of a system that generates leads almost effortlessly, [sensitive content hidden] has been great to work with while offering exceptional advice. Also, during the sales process, [sensitive content hidden] did not push but did a good job explaining why CoPilot made sense.

#### Cons

My least favorite is the cost, but still, I have no complaints.

#### Vendor response

Thank you for your valuable feedback! We're thrilled to hear that CoPilot AI has made lead generation almost effortless for you and that our team has been a positive and helpful part of your experience. We understand that cost considerations are important, and we appreciate your understanding. If you ever have further questions or need assistance, please don't hesitate to reach out. We're here to support your success!

Replied December 2023

---

### My Copilot AI experience

- Overall rating: 5/5
- Reviewer: Destiny N.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Copilot AI has been great. My account strategist, [SENSITIVE CONTENT], is quick to assist when I reach out and always so kind. I sincerely appreciate him making 100 modifications to my search lists and baring with me to ensure my campaigns are running smoothly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is so easy to use! I really like that I was able to catch on right away.

#### Cons

Sometimes my campaign will generate a lead from a different industry, example.. say oil and gas.. financial advisor, but not the financial advisor I'm looking for in financial services industry. Not a big deal, just what I like least

---

### Essential tool

- Overall rating: 5/5
- Reviewer: Christopher W.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Excellent. But I'd be lost without the Zoom meetings with Dimitrii. That's largely on me.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The thoughtful design, and customer service is unmatched. Dimitrii is awesome.

#### Cons

The messaging gets confusing for me, between CoPilot and LinkedIn

---

### Co-pilot

- Overall rating: 5/5
- Reviewer: Corey L.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Co-pilot has been extremely helpful in generating a steady stream of prospects

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product is easy to use and easy to follow. It is extremely helpful in generating leads and staying on track with prospective clients.

#### Cons

Sometimes we receive messages on LinkedIn but no co-pilot so there can be a glitch.

---

### Great recruiting source!

- Overall rating: 5/5
- Reviewer: Erica N.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Great way to recruit and keeps you busy with follows and potential recruits.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How it helps to reach potential advisers

#### Cons

Very few times websites down, overall good product

---

### Great experience!

- Overall rating: 5/5
- Reviewer: Dessi M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

My overall experience has been great, we´ve improved our network approach and increased our audience significantly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

CoPilot is very easy to use, and I love the automation. Customer service is amazing, someone is always available to assist you. The ability to snooze prospects and to schedule messages for later are some of my favorite features.

#### Cons

I wish there was an easier way to save the automated messages, right there while you´re typing them.

#### Reasons for switching to Yoke (formerly CoPilot AI)

Cost + customer service

---

### CoPilot AI Rocks!

- Overall rating: 5/5
- Reviewer: Mark A.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

It saves me time by running in the background, so I can do my other activities and still get my prospecting in each day

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Everyone knows that prospecting must be done daily to ensure survival. CoPilotAI makes it easy to keep this in place each month

#### Cons

I would like a way to send more messages out per day or to perhaps link several CoPilot accounts together to be able to scale.

---

### Amazing Customer Support

- Overall rating: 5/5
- Reviewer: Abigail D.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Positive. It has allowed us to automate our marketing efforts and has provided the support to do so effectively.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its user-friendly design and seamless integration with LinkedIn.

#### Cons

Occasional bugs that have slowed us down.

---

### Feedback

- Overall rating: 4/5
- Reviewer: DANIEL S.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Had a great experience, have been able to push out events, reconnect with old connections & meet some new people, clients, COI's etc. Overall I have gotten 3 new clients in a few months, multiple referrals, multiple great people showing up to my events & much more.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Simplicity & automation - was able to start on copilot & instantly saw wins from it.

#### Cons

Tough to sweep lists & make sure it is not going to specific people, especially in the nurture campaign.

---

### Great service

- Overall rating: 5/5
- Reviewer: Jonathan B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Great service and support - [SENSITIVE CONTENT] is a fantastic account manager, easy to get in touch with, and great solutions to my ideas.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and connection to LinkedIn - gathering names, contact info, summaries of correspondence.

#### Cons

Proactive adoption and adaptation to meet the current demands of the market -- great innovation from a company perspective so very few negatives.

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Yoke (formerly CoPilot AI) Reviews, Pros and Cons - 2026 Software Advice