The features such as reach out reminders, prompts and automation point to the CRM as being an excellent platform for those in sales.

It has helped me with a lot of benefits like being operating my own things in the software systems.

The customer service is AMAZING and overall we have converted so much more closed business as a result of effective lead and pipeline management within our company.

What we liked most is how seamlessly this works with GSuite.

It is so easy to keep track of follow up and clients. Super user friendly and easily integratable with other sies.

The integration with g-suite is the best part. Also, the simplicity of interface makes it a joy to use each day.

So easily integrated with gmail that w had to switch to ProsperWorks. Love how amazing the customer service is to help you get up and running in no time.

Great company with an excellent support team always available. Offer monthly training and update webinars as well.

No confirmations of cancellation in UI or emailed. No user viewable record of cancellation.

It's worth the value for the money. But as my business expanded I needed more features and integration that it did not offer.

Great platform to manage the leads an opportunity. Seamless experience as it integrates with gmail.

I love the Gmail and other Google Apps integrations. It makes it really easy for us, as we have team members in different locations.

I like the visibility that copper provides when onboarding new accounts. I specifically enjoy sorting through opportunities.

Copper is a solid CRM with lots of features to help handle your sales funnel from start to finish.

Copper is hands down the best. Easy to use, easy for the team to adopt but still very powerful under the hood.

If you accidentally delete records they cannot be recovered. Not good if you accidentally delete all your contacts and have not done a manual back up.

The ease of moving leads to opportunities and reporting.

Great product that makes it easy to sync with contacts, view all contact and prospect information, and stay on top of important tasks.

I like the ease of use and that is is compatible with my Google email, makes going between email and CRM seamless.

I was able to use the pipeline easily for tracking progress within deals and the managing the contacts was quite easy as well.

Really easy to use, and great customer service the very few times I needed anything.

I wish I had never signed up with them. I didn't feel the software was worth the renewal price, let alone getting charged an extra year after I'd already cancelled.

The product is extremely easy to use. It helped me to get everything organized which saved me time so I can focus on the most important thing.

Among my favourite features are the leaderboard to monitor team performance, revenue, goals, opportunities, dead-ends.

The drag and drop feature for opportunities works the best. Eg: Qualified lead to pricing sent etc.

The costumer support is great, they help a lot.

Overall, a very good CRM. It has all the functionality and tools I need to manage the sales process.

I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.

I was billed for 10 months after I thought I cancelled. When I tried to login after noticing the charges, I was unable to even after attempting to reset my password (No user exists).

Easy to set up and use, great UI. The tight integration with Gmail is really the killer feature for us.

Custom fields, call logs, integration with Google Calendar and email just really round out this product. Support is fantastic as well.

I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.

The support and attitude of Sharpspring has been brilliant and they are a pleasure to deal with.

Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.

Working with SharpSpring has been a pleasure. The product has been easy to learn and use, and their team has been awesome in supporting us along this journey.

The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.

The constant failure of the system, the automations fail. They are not fixing the bugs.

It's also been a game-changer for our B2C clients, who are able to personalize and segment their marketing efforts to specific customers, and have seen great growth in engagement and revenue.

The lack of integrations across more common softwares makes it difficult to integrate for every client we work with.

Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.

Support has been outstanding. Each and every member of their team is incredibly helpful and honest.

When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.

Easy to use, great functionality, support is amazing, and webinars are very informative.

The customer support is amazing, too. Whenever I have a question or run into an issue, they are always SO quick to respond with a helpful answer.

The ease of use is great. It is an intuitive platform that allows for quick implementation and roll-out of automated marketing initiatives.

Custom reports are not custom (you cannot filter by custom fields, for example). Reporting in SharpSpring is very poor.

We have integrated Sharpspring with other software systems which has been seamless and has allowed us to develop a really powerful platform.

I recommend it because it is a complete platform. Impeccable support and help and a lot in the growth of my clients' business.

And for new users and administrators, SharpSpring support is AWESOME. I can't say enough about how responsive and helpful everyone is.

Amazing marketing tool, amazing price, and would highly recommend to any business to business sales team.

SharpSpring was very attractive thanks to its integration and customization abilities. Now that's we've begun using it, we appreciate that the software is easy to learn and easy to use.

Customer service is probably the best thing about this product. The team there are extremely helpful and always know how to help.

Working with SharpSpring has been a successful and straightforward relationship where we have been supported on every step of our journey.

So far our experience has been fantastic. Great product and responsive support and forward looking development roadmap.

The campaign manager is a great tool, it allows you to effectively track your leads and determine where they came form. To top it off, the support team is phenomenal.

We were drawn to Sharp Spring because of their business model that focused more on supporting agencies and offered a great pricing model.

They are very professional, responsive and provide solutions to any issue you may have. I can always count on the support team to provide quick and easy solutions when I am having difficulties.

The pricing is great when you compare to others with similar functionality and they go from strength to strength.

The integration with Instagram is the only part which we are really missing.

We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this.

The best part is the automation--triggers and the ability to build out a complex program make a big difference in efficacy and efficiency.

I find the ease of using the system and support provided, superior to other products. They integrate with most of the key 3rd party systems my company works with.

Some nuance to the user interface and limitations with exporting results. Realizing full potential may mean reworking your workflow entirely to abandon central tools.

The support has been excellent, and I'm impressed with the documentation and training that is available.

I love the great e-mail marketing campaigns, show the statistical analysis of the conversions through each campaign, and find what clients are clicking, viewing, and making them convert.

Their recently launched Book Me/Meeting feature is an awesome addition to the interface, and I'm excited to start using it.

US Dollar

Copper is an easy-to-use CRM for small and medium-sized businesses that need a better way to manage leads & grow customer relationships. If you don't have time for data entry, tedious admin tasks, or overly complex tools, Copper just might be for you.

Its seamless integration with Google Workspace automatically logs all your emails and other interactions to the right contact without you having to lift a finger. You can also see information from all your email threads, past interactions, and tasks... all in one place. Copper even reminds you to reach out to contacts and follow up on deals.

Ready to join 30,000+ businesses in over 110 countries around the world in building more valuable, longer-lasting relationships?

LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Forecasting

Status Tracking

Meeting Management

Internal Chat Integration

Presentation Tools

Lead Capture

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Sales Pipeline Management

Referral Tracking

Task Scheduling

Calendar/Reminder System

Project Management

Task Planning

Projections

Pipeline Management

Communication Management

Customer Database

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Customer Support

Lead Generation

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Channel Management

Shared Contacts

Proposal Management

Role-Based Permissions

Request Escalation

Social Media Integration

Lead Segmentation

Real-Time Notifications

For AEC Industry

Workflow Management

Email Management

Source Tracking

Revenue Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Segmentation

Data Visualization

Reminders

Customizable Templates

Calendar Sync

For Real Estate

For Sales Teams/Organizations

Lead Nurturing

Interaction Tracking

Dashboard

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Monitoring

Lead Qualification

Appointment Management

Client Management

Quotes/Estimates

Drag & Drop

Pipeline Reports

Tagging

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Campaign Management

Sales Forecasting

Document Management

14-day free trial, no credit card required.

Basic: $23 per user per month (billed annually) or $29/user/month billed monthly. 

Professional: $59 per user per month (billed annually) or $69/user/month billed monthly. 

Business: $99 per user per month (billed annually) or $134/user/month billed monthly.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

Copper

In Person

Live Online

Webinars

Documentation

Videos

At Constant Contact, we deliver for small businesses with powerful tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM (formerly SharpSpring) is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals.  Our tools are designed to help you attract the right leads, nurture them with personalized content, and grow your business with better conversion.

Attract
- Get hot leads faster with email & social marketing, plus retargeting ads. Score leads automatically based on their activity and seamlessly pass them to sales.

Nurture
-  Deliver the right message to the right people, at the right time. With a flexible centralized CRM and infinitely customizable automations, tasks like nurturing leads and sales follow-ups are easier than ever.

Grow
- Manage more effectively with insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.

Real Time Analytics

AB Testing

Sales Analytics

Multi-Channel Marketing

Social Marketing

Customer Segmentation

Subscription Management

Drip Campaigns

Real-Time Monitoring

Marketing Calendar

Campaign Tracking

Lead Distribution

Multi-Campaign

Content Library

Campaign Scheduling

Template Management

ROI Tracking

"Lead Gen & CRM (formerly SharpSpring) pricing starts at $449/month. Please contact Constant Contact directly for further pricing information.

Copper vs Lead Gen & CRM (formerly SharpSpring)

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