I find it pretty easy to use and manage contact lists.

CyberImpact monitors their subscription date and tracks consent expiration and provides several ways to obtain express consent before then.

I love how easy it is to use, the features of the free level, and the customer service. Any time I have had a question, it has been answered quickly and efficiently.

When an email is rejected it goes into an invalid file and you cannot just move it back - you have to delete and then re-enter unless you get the customer support.

Their support team is responsive and friendly. We love that they are Canadian and are competitive functionality-wise with the well-known American providers.

Their support team is quite helpful and responsive. It's my understanding that they will actually take feedback and suggestions and consider implementing them, which is reassuring and beneficial.

Which is sometimes confusing as whether you're actually using the most recent draft.

The program does an excellent job of tracking statistics which allows us to monitor the effectiveness of our email campaigns.

I recommend you try them and see for yourself what customer service should be like.

Easy to use and train, decent quality for the cost.

I find Cyberimpact extremely finicky and annoying to use in terms of building out emails. The drag and drop content blocks can be cumbersome if you have long sections.

User-friendly interface and clear documentation.

Pricing seems to be on par with every other offering out there but what sets them apart is the quality of the templates they provide, the ease of use and definitely the customer service.

The customer support is fantastic. Quick and informative responses.

From the various templates to the intricate automations, this mailing platform is complete. Plus, the CyberImpact customer service is outstanding.

The platform is easy to use and has great reporting and statistics for your mailings.

Nothing I can think about was negative about CYBERIMPACT.

They're support has been the best I've dealt with, willing to help with every facet of their platform, including integrations.

Fast, easy to setup and then to use to send our campaigns. The support team is there to help us whenever we need.

Ease of use and adding of recipients and the look of the emails once finished. Team very responsive if there are questions or issues.

We're so happy to have found Cyberimpact and everything is great so far.

Everything from importing contacts, creating mailings, customizations and their support have been fantastic.

Can't think of anything to dislike at this point.

I absolutely love this program and I personally use it to maintain my social media presence. It is awesome to set a schedule of posting and you can share with a team if you need to.

The UI is good, Seeing all your social media status and replying to the comments you received on one platform is an amazing feature this is the reason I still use this.

It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.

Regardless, use caution if you choose to utilize Hootsuite. Poorcustomerservice #hootsuite #socialmarketing #marketingandadvertising #marketingcommunications #bad #poor.

I've had a great experience with Hootsuite. I've never had to lean on their support team, but my experience as a user has been very positive.

The best thing that I like about Hootsuite is analytics. The analytics provided by Hootsuite is very detailed and helpful.

I don't like when  you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.

I appreciate Hootsuite's commitment to supporting nonprofits in offering discounts that make it affordable for us to use with our team.

Great social media management platform. I love how it integrates with all the social media platforms like Twitter, Facebook, Instagram, LinkedIn, Google+ and YouTube.

Amazing tool must go for it even if you use free version you will be amazed by the services they offers you in free trial plan.

My overall experience with Hootsuite has been wonderful. I like managing my different social media networks with ease.

I love the ability to see all of your social media content and accounts in one glance. Saves time and helps you be more productive.

They had great pricing for nonprofit use, it is intuitive, and it has good customer support.

Hootsuite is fantastic for scheduling most social  media. I find the dashboard easy to use and the analytics extremely valuable.

Hootsuite is fantastic, and I love the ease of use along with many functions and customizations.

I like the easy access to various features that proliferate my social media growth. The easy scheduling feature and monitoring is great too.

I called and mentioned that we were having problems cancelling from the back office. They told us to try again in a few hours we did still nothing.

Very happy with Hootsuite and appreciate the automation we can enjoy because of their platform.

The ability to schedule multiple posts for multiple social media platforms was great. Perfect if you manage multiple Social Medias for the same organization.

Canadian Dollar

Cyberimpact is a cloud-based email marketing solution that caters to small and midsize businesses across industries such as marketing, advertising and more. Key features include customer surveys, drip campaigns, an image library tool, mailing list management, template management and a WYSIWYG email editor.


Cyberimpact helps users to import contacts for targeted campaigns from existing address books, email services, social media platforms and also create them manually within the system. The solution also provides users with pre-built templates and the ability to add plug-ins to their websites.


Additionally, Cyberimpact offers users features such as marketing automation, multi-lingual support, consent and record management, web forms, greeting cards and coupons. The solution can be accessed via various desktops and mobile platforms such as phones and tablets.


Services are offered on a monthly subscription basis that includes support via phone, email and online live chat.



LongDescription

Customer Surveys

Drip Campaigns

Customizable Fields

Template Management

Email Campaign Management

Subscriber Management

Contact Management

List Management

Landing Pages/Web Forms

Event Triggered Actions

CAN SPAM Compliance

WYSIWYG Editor

Image Library

Mobile Optimized Emails

Reporting/Analytics

Auto-Responders

Real Time Analytics

Activity Tracking

Customer Segmentation

Subscription Management

Multi-Campaign

Campaign Scheduling

Campaign Segmentation

Email Tracking

Email Templates

Email Distribution

Email Marketing

Click Tracking

Dynamic Content

Activity Dashboard

Reporting & Statistics

Customizable Templates

Web Forms

Customizable Branding

Campaign Analytics

Customizable Forms

Drag & Drop

Personalization

Customizable CTAs

HTML Editor

Performance Metrics

Text Editing

Marketing Automation

Dashboard

Grammar Check

Third-Party Integrations

Engagement Tracking

Data Import/Export

KPI Monitoring

Search/Filter

Marketing Calendar

Real Time Data

Workflow Management

Segmentation

Web browser (OS agnostic)

Pricing is based on the number of unique contacts in the account.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Cyberimpact

Live Online

Webinars

Documentation

Videos

US Dollar

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place.

Hootsuite is a cloud-based social media management solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube. 

You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. 

As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care. Push your results further and get more from social faster with Hootsuite. 

<li> Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard. 

<li> Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance. 

<li> Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times. 

<li> Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.  

<li> Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization. 

<li> Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.

<li> Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance. 

<li> Level up your skills with industry leading certifications, training, and strategic coaching with our experts.

<li> Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app. 

<li> Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem. 


Commenting/Notes

Tag Management

AB Testing

Pre-Approved Content Library

Website Analytics

Multi-Channel Marketing

Surveys & Feedback

User Management

Multi-Channel Management

Text Analysis

Mobile Alerts

Lead Engagement

Influencer Tracking

Email Alerts

Customizable Reports

Access Controls/Permissions

Multi-Channel Campaigns

Activity/News Feed

Brand Tracking

Progress Tracking

Real-Time Monitoring

Multi-Account Management

Real Time Editing

Sentiment Analysis

Single Sign On

Calendar/Reminder System

Competitive Analysis

Project Management

Task Planning

Approval Process Control

Categorization/Grouping

Communication Management

Publish Scheduling

Customer Database

Digital Asset Management

Configurable Alerts

Audience Targeting

Calendar Management

Automated Publishing

Collaboration Tools

Content Library

Assignment Management

Social Listening

Social Performance Management

ROI Tracking

Campaign Planning

Customer Support

Employee Engagement

Customer Experience Management

Content Management

User Profiles

Mobile Access

Social Media Monitoring

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Impact Measurement

Compliance Management

Employee Advocacy

Real Time Comparisons

Data Security

Content Discovery

Multi-Channel Social Integration

Multi-Channel Communication

Media Library

Filtering

Benchmarking

Web Traffic Reporting

Role-Based Permissions

Social Media Integration

Real-Time Notifications

Real-Time Updates

Visual Analytics

Image Editing

Review Monitoring

Alerts/Notifications

Employee Database

Predictive Analytics

Data Visualization

Reputation Management

Automated Scheduling

Windows 7

Free - 1 user / 2 social accounts
Professional @ $49/month - 1 user / 10 social accounts
Team @ $129/month - 3 users / 20 social accounts
Business - starting @ $739/month - 5 users / 35 social accounts
Enterprise - contact for pricing, unlimited users / 50+ social accounts

Cyberimpact vs Hootsuite

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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