--- title: "Cyfe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cyfe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cyfe is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/cyfe-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Marketing Analytics Software](https://www.softwareadvice.com/marketing/analytics-tools-comparison/) / [Cyfe](https://www.softwareadvice.com/bi/cyfe-profile/) / Cyfe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/cyfe-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/cyfe-profile/alternatives/) # Cyfe User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 79 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 53 reviews (67%) - 4 stars: 20 reviews (25%) - 3 stars: 4 reviews (5%) - 2 stars: 2 reviews (3%) - 1 star: 0 reviews (0%) ### Most mentioned pros - In the time using it it was a solid tool that helped our marketing team get a better grip on the vast amount of data we had on all of our platforms. - The process is very user-friendly and soon you will be constantly tweaking you dashboards in order to add even more relevant data. - We love how easy is the dashboard creation and the multiple options to share the reports. ### Most mentioned cons - The customer service was the biggest issue I had, I was billed for 4 months (still being billed) and have attempted canceling my account 4 times and even sent in complaints to their contact us team several times with either no response or a response that said my account has been closed, yet I am still charged on a monthly basis. - I had a LONG relationship with Cyfe (over 4 years) but recently I cannot even get a response from their support - Support really sucks. ## Cyfe customer reviews Showing reviews 1-25 of 79 (page 1). ### Great dashboard to monitor your business - Overall rating: 5/5 - Reviewer: Jamie L. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used unspecified for less than 6 months - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered I have been looking for a cost effective tool to monitor the overall health of a small business. Cyfe is an awesome application. I have a publishing client that needed to monitor Adsense, Anlytics, Webmaster, Alexa score and quickbooks in one screen. Cyfe allowed us to set it one place. We could also add all of our social media activity to determine if it was impacting the website traffic. Looking at all of these metrics on once screen make it easier to see trends and make decisions based on those trends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 #### Pros Easy to set up! We were able to create a dashboard in 30 minutes that gives us an overview of our many metrics. The widgets let you connect to your different accounts and bring your information. #### Cons We have not started on pulling in the custom excel pivot table reports so we look forward to testing these out. We have not found any issues so far. --- ### A Very Easy to Use Dashboard Monitoring Tool - Overall rating: 4/5 - Reviewer: Nathan S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We wanted a dashboard for our different metrics and stumbled upon Cyfe. It is easy to use to set up accounts if you already have accounts with some of the predefined options, and in some ways you can customize it. In our case, we needed a customized dashboard that could cover key areas like server uptime, social media monitoring and sales targets. Cyfe is a good place to start from if you are looking for an easy to use dashboard setup. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros Cyfe is an easy to use dashboard monitoring tool that integrates with many different online platforms. Here are my pros to using it: 1. It integrates with most of the major web services, you can track sales, traffic, analytics and more. It can be adapted to your own needs whether you need it for social media monitoring or sales/financing. 2. The sharing function is good to share a link with other people who may want to monitor your dashboard. 3. The TV out function is good, if you need to have a screen displaying the dashboard in real time. 4. If you work in google sheets, you can import data into Cyfe and if your developers know how to use the PUSH API you can set up customized data. 5. It's easy on the eyes and easy to set up. Ease of use is huge for setting up dashboards. #### Cons The cost is not that bad but for $29/month you can get an additional 2 users if you signed up for Klipfolio, however Cyfe’s defense is that data is in real time where as Klipfolio has a 4 hour delay. Some plugins/connections are just basic, some key stats are missing for example, Youtube Analytics is missing which is key if you have social media platforms you are monitoring and have a Youtube Channel. SEO tracking is also limited, yes you will find MOZ available but most SEO professionals may use SEMRUSH or Ahrefs to monitor their SEO. Customizing Charts is also limited, you can only view whatever visual graphics they display for charts. --- ### Cyfe is one of those baubles that look intriguing, yet do nothing. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used other for free trial - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cyfe is just a 3rd wheel type of deal. There's just no purpose to it existing. They could find a way to pivot their product and turn it into an all-in-one management console instead of just giving people a stripped-down view of their business. If they did that, it could cut down on stuff. They could add a tier to automate certain common processes, and that would take their company to a whole new level. Right now it's just a cheezy dashboard with high-level statistics that are so crammed in that you can't really understand what they mean. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Functionality: 1/5 #### Pros It's free, and I can connect some products we use. However, the free stuff just doesn't have enough value, and even an upgrade would only give us the ability to add more services with the same features. #### Cons There's no value in it. It just strips down all of the useful features in third-party services, and it just gives a "big picture" type of deal. I had configured several of our features, but they just don't help with any KPIs. It's jut cumbersome and pointless. --- ### Great Dashboard Tool for All-in-One view - Overall rating: 4/5 - Reviewer: Josh O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We use this tool for client reporting almost exclusively. It's a great dashboard that brings together diverse data in one visually consistent and clean interface. We build one for each client and track Analytics traffic info, Facebook stats, Ad Spend, and more. For as little as it costs, it's a super useful app. #### Cons Mainly that if a particular third party app isn't supported there's not much you can do to bring that into the mix. You're pretty limited to the pre-defined views and widgets they provide. There is some API opportunity but what little we've played with that, there's not a lot of customization to be had there. Also you can't control the visual display of graphs much, it's predefined by the widgets. Doesn't really support our SEO tracking tools either. --- ### A great all-in-one dashboard tool - Overall rating: 4/5 - Reviewer: Ciprian P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I'm always in search of an all-in-one dashboard tool for all my statistics and social insights. Cyfe is a great tool and I was able to set up a great report for myself and my clients in less than 10 minutes. #### Cons Sometimes the connected apps disconnect and reports show up as empty. --- ### Really great features in a reasonably priced SaaS - Overall rating: 5/5 - Reviewer: Kim S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered We use the platform to keep a quick eye on where we are with traffic, social, SEO, etc simple numbers - it's great to be able to quickly page through various screens and see the overview of what's happening without spending all afternoon drilling down thru arcane and useless trivia when we are just looking for a snapshot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to implement, support is quick to respond and helpful with their replies, feature requests are taken seriously, and it's a great value for the spend. #### Cons It's a bit bare bones, but I am not complaining. --- ### Great dashboard software - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Cyfe is a great, flexible dashboard tool that is really low cost #### Cons Have not found anything not to like yet! --- ### Innovative software with design of boards to visualize activities - Overall rating: 5/5 - Reviewer: Sorangel Josefina B. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cyfe is an assistant software that provides an excellent job with the characteristic of boards to visualize the different activities and analyze your business saving time, while keeping you abreast of each movement. #### Cons I can not think of anything that I do not like about Cyfe, I'm really grateful for the help he brings at a totally affordable price. --- ### An unsung hero of business apps - Overall rating: 4/5 - Reviewer: Laura P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love this software! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros It pulls in data from a ridiculously huge number of platforms so you can create some really useful dashboards, across an array of business pillars and metrics. #### Cons The user interface is pretty dated now and needs a refresh. It could look AMAZING if they got a good designer on board but that's my only complaint. I also think its a little overpriced. --- ### Perfect Client Facing Reporting Tool - Overall rating: 5/5 - Reviewer: Nicholas A A. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Pretty smooth and positive experience setting up and using Cyfe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cyfe is very easy to set up and covers most of the channels and items I need to show my clients. #### Cons There are some limitations in digging deeper into the data and a few metrics missing from the mix we'd like to see. --- ### Emite relatórios completos - Overall rating: 5/5 - Reviewer: Debora D. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ferramenta perfeita para monitoramento de performance. Utilizo para acompanhamento de resultados das campanhas de marketing digital. Permite exportar os dados, é uma ferramenta bem completa. #### Cons Já tive problemas de integração de alguns dados, ou não eram computados em relatórios. --- ### The most affordable customisable dashboard service available! - Overall rating: 4/5 - Reviewer: Joe D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Our real estate business utilising Google Sheets, Calendar and .CSV widgets to help all of our staff be made aware of what's happening in the business aswell as the RSS feed showing what is happening outside of our workplace to start preparing our workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrates with almost every site/service #### Cons No option to choose the display pixel size to appropriately view on TV's, Trial and error in TV mode takes a fair bit of back and fourth testing No weather Widget for Australia, Seems specific to USA only --- ### Worth every penny! - Overall rating: 5/5 - Reviewer: Danielle M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Fantastic customer service, easy to use, super helpful tool for analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Saves me hours of searching for analytics on different platforms. Plus, Cyfe makes it easy to keep historical data and create pdf reports. #### Cons It's constrained by the limitations of the API... for example, Pinterest analytics are super thorough on the Pinterest plaform, but Cyfe can only pull in basic data. After bringing it up to customer service, they explained this is due to the limitations of the API. --- ### Clean and Customizable Dashboards - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Cyfe is very customizable and pretty easy to setup. The interface is very easy to look at the data we receive from Cyfe helps power important business decisions. #### Cons Great dashboard with a lot of integrations and a good amount of customization. No major cons! --- ### Cyfe is a fantastic platform for business people - Overall rating: 5/5 - Reviewer: Jacob K. - Industry: Investment Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cyfe has shown us that his franchise and team of developers, make a very good and huge role in its development, and the idea of creating an App for dentists seems incredible, has some flaws that can be fixed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It offers us very complete and easy-to-use tools, includes the option to maintain contact with employees, its compatibility with other devices is excellent and can be accessed easily from any site or location, since it works with the Cloud system. #### Cons The mishap begins when the database of the App, which sometimes fails and the worst is that we do not know why these failures, we also realized that their updates are not very constant we say. On that side it has points against. --- ### Cyfe Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Cyfe makes it easy to see the data from our website in one convienient place. #### Cons The metrics are all basically quantitative, there are no quallative data gathering. --- ### Simple and Cost Effective - Overall rating: 5/5 - Reviewer: Joe M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I spend less per year on this than I did with gogrow.com each month, yet it is easier to use and quicker to implement. Strongly recommend for businesses that don't want to keep an SQL expert in the fold. Simple to use, and no frustrations with getting support as I had with my previous app. #### Cons Would like a few more graph types added to the array of choices, but not a huge deal because of the affordability. --- ### A good way to visualize everything in a single panel. - Overall rating: 5/5 - Reviewer: Juan M. - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its multiple functions and its great features is what makes us continue working with Cyfe, the analyzes that are usually difficult to understand with Cyfe become simpler, an intuitive and innovative software without a doubt. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cyfe adapted quickly to our company, we used multiple networks and websites but this software did not have any problem at the time of being configured with them, we like how we can visualize everything in a single panel. #### Cons Having so many tools can be a bit difficult to use, but from there I find nothing wrong with this software. --- ### Great for quick data checks - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Cyfe makes it easy to view who is viewing your websites in a variety of ways, including graphs and charts. #### Cons It is hard to know if all data is being captured simply because there are so many factors that play into site visits, but overall, we're happy with the service. --- ### GREAT Analytics Platform - Overall rating: 5/5 - Reviewer: Amber K. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We'd been looking for an analytics platform we could use to integrate all of our clients' various analytics (social, website, PPC, etc) for quite a while and were about to give up when we found Cyfe. Cyfe is literally exactly what we were looking for. The ability to bring all analytics into one place makes our lives easier when it comes to reviewing results and making recommendations and is impressive when presented to our clients. We also had the ability to brand the platform for our company to further extend our messaging. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Great Product - Overall rating: 5/5 - Reviewer: Abhinav S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Great product. Does what it promises. Ideal for small businesses that want to share a dashboard with clients. Customization offered is really great. They should come up with a mobile app also. Wouldn't mind paying extra for that. Please introduce other currencies, dollar fluctuations can sometimes ruin the budget. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use Configuration etc is very easy and does not take a lot of time Best feature is that it allows you to customize the logo and brand name #### Cons Slightly expensive Pricing is in dollars, for those who are not in US, the fluctuation in currency causes extra load --- ### Easy to use and great premium feature at a good price! - Overall rating: 5/5 - Reviewer: Angel F. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great price and I like the unlimited accounts feature that comes with a premium version. Also very easy to use. #### Cons The limited quantity of widgets limits what you can do with the display of the dashboard. There is only so much you can do with Cyfe but still a great value. --- ### Cyfe: a great monitoring tool! - Overall rating: 5/5 - Reviewer: Ileana S. - Product usage: Used unspecified for unspecified - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cyfe is a great monitoring tool that allow to monitor web services (also social media), it allows to obtain report in real time and to archive useful historical data. I recommend it to everybody, really useful for you and your customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### From Good to SHOCKING - Overall rating: 2/5 - Reviewer: Ronald B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I had a LONG relationship with Cyfe (over 4 years) but recently I cannot even get a response from their support #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Unlimited Dashboards Account at a feasible price #### Cons Support really sucks. This never used to be the case BTW. #### Reasons for choosing Cyfe Unlimited Dashboards at a feasible cost --- ### Great software but needs improvement - Overall rating: 5/5 - Reviewer: Sarah O. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Cyfe is great to view historical data at a glance, as long as the software doesn't erase your history due to password changes or glitches. It is a great idea, and the customizable dashboard is great but I feel that it could definitely use some improvements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This is a great software to track social media, sales, marketing, and more. We use it to keep track of our social media growth and advertisements. It's nice to be able to see every platform in one spot and it makes searching for information a lot easier. We keep a separate spreadsheet and update it manually each week based on information collected from Cyfe. We like that you can search by date and metric, and it has been great to see our growth over the past few months! #### Cons The Instagram widget is very glitchy, and every time you reset your password for your Instagram account, the Cyfe data erases and resets (hence why we keep a manual record of everything). This can be very frustrating for viewing historical data. Also, it would be awesome if the Twitter widget could be customized since it also will erase your data if you try and change any settings. Overall I think it's a great platform but definitely needs some work when it comes to keeping historical data secure. We're constantly fretting over accidentally erasing our data and don't want to mess with the settings too much. We were hoping to not have to keep manual records at all once implementing Cyfe, but we feel that we still need to just as a backup. ## More reviews [Next reviews](https://www.softwareadvice.com/bi/cyfe-profile/reviews/?page=2) --- Cyfe Reviews, Pros and Cons - 2026 Software Advice