DANAConnect

RATING:

4.2

(5)
Overview

About DANAConnect

DANAConnect is the ideal communication automation platform for the financial ecosystem. Serve more customers, add new services, increase margins, improve the consistency and speed of your service with automated workflows that allow growth without increasing the number of employees. In addition to smart flows and cutting-edge cross-channel technology, DANAConnect adds features specifically designed for the financial industry to ensure security, governance, compliance, and auditing. DANAConnect combines emails, SMS, calls, push notifications, web forms, landing pages, and dynamic documents to automate the customers life cycle, emphasizing security at all times.

DANAConnect Pricing

As you increase the volume of sent messages, we lower the price per message.

Starting price: 

$195.00 per month

Free trial: 

Available

Free version: 

Not Available

Iterative logic flows runs automatically and sends communications and triggers processes by SMS, email, automated calls, WhatsApp, chatbot, push, webhooks and webservices.
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DANAConnect Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for DANAConnect

5 Reviews

User Profile

Anakelly

Verified reviewer

Insurance, 51-200 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

COMENT

THANKS TO THE MANAGER EVERY WORK OUT PERFECTLY

PROS

IT'S A COMPLETE TOOL THAT DOESN'T TAKE TOOMUCH TIME

CONS

IT'S HARD TO PUT OUT A CAMPAIN BY MYSELF

JUAN

Banking, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

The best marketing tool for our company

Since we have it, we have the local capacity of outbound communications management (email, sms). This ability gives us autonomy, information security and response management in real time.

PROS

The ability to know in real time the interaction with our clients. The power it has to generate business, loyalty and relationship

CONS

I think that it has no weakness, however, only occasionally the response times are affected by the bandwidth of the country and the connection with the service providers.

Daniel

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Excelent software

PROS

Easy to use, friendly GUI, accept a lot of data base items, easy workflows constructions, reports available and very detailed.

jacob

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Nice interface, efficient support, quality analysis

PROS

The analysis generated by communication, which allows us to validate the effectiveness with which we reach our contacts, interactive forums that are very educational

CONS

there are nodes and filters that are still not very clear in their application and I feel I lose features that I am not taking full advantage of

Vanessa

Insurance, 11-50 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2021

Regular

Regular lo uso ocasionalmente

PROS

El envió masivo de información a datas de clientes infinitas.

CONS

Que aún no me familiarizo y se me hace difícil aorrndermelo.

Vendor Response

Thank you very much for your review! / Muchas gracias por tu rese?a Vanessa. Es altamente apreciada.

Replied May 2021

5 Reviews