Delivra Software

4.53 / 5 (85)

Our advisors have recommended this product 1 time in the last 30 days

About Delivra


Delivra is a cloud-based marketing platform designed for companies looking to manage automated email marketing campaigns. It’s suited for small to midsize organizations in a variety of industries, such as education, healthcare, real estate, insurance, construction and more.

Delivra features several applications that assist in generating and managing marketing campaigns. Marketing automation allows users to create email campaigns that are customized to their target audiences, segment subscribers based on demographics and create triggered responses based on prospects' actions. With Delivra, users can create customized content using built-in design tools featuring a drag-and-drop editor, and they have access to pre-set email templates for any type of message. In-house designers can also create custom email templates to match the branding of any organization. Weekly insights can be delivered directly to a user’s inbox to help track progress and top-performing content.

Delivra’s support team can be reached by email, phone, or by submitting a support ticket directly on their website.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

85 Reviews of Delivra

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(49)

4 stars

(32)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 85 reviews

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January 2017

Abigail from Human Kinetics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Amazing support, like an extension of my own team

Delivra helped us through a really difficult and incredibly fast transition from our last email service provider. The team answered every question, hopped on phone calls, and completed the data migration for us on time -- no easy feat in less than two months! I couldn't be happier with the support that I get from the Delivra team. They are always available to give insight, answer questions, and make suggestions to improve our email campaigns; at this point, they feel like an extension of our own team. Processes like list segmentation that used to take hours can now be completed in minutes because of the custom extension tables that Delivra created for us during implementation. Manual coding in Dreamweaver to make our campaigns mobile-friendly is now done automatically in the Drag-and-Drop editor. Our open rates are going up because split testing can be set up so easily. We're now becoming a well-oiled, email marketing machine. Thank you, Delivra!

Pros

The drag and drop editor, visualized segmentation, and the data reporting.

Cons

Oddly, the site itself doesn't seem to be mobile friendly, or at least the system is difficult to navigate if the web browser isn't full screen. Sometimes the Drag and Drop editor can be a little difficult in that you can't often move some elements around and you have to recreate them instead. For example, a row of buttons within a text box can't just be lifted out of the text box and made into its low row--it has to be completely recreated. My graphic designers have also told me that the interface isn't as Mac-friendly or clean as they'd like. These are all very small things, though.

January 2017

Murel from The Lutheran Church--Missouri Synod

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2017

Delivra fulfills our needs!

The Lutheran Church--Missouri Synod has used Delivra for 10 years now with my involvement for the last 8 years performing emailing tasks for our users. From experience I know that Delivra has a great customer support team who are very responsive and helpful! Working in our company's IT department I routinely work with our user departments to create their emailings to their expectations and upload email lists into segments for their needs. Delivra is easy to use and understand so we've set up access to key folks able to take on the responsibility for their own emailings. These include weekly, monthly, and quarterly newsletters, as well as notices, information, or surveys for conventions, gatherings, and workshops. Generating reports for the count results afterwards of those emailings delivered and read, clicked and forwarded, or of bad email addresses is very helpful for our departments and show how successful we are in reaching those recipients. Delivra has been a great resource for the LCMS over the last decade!

Pros

Intuitive and very easy to use. Does not need interaction with others to operate or understand.

March 2019

Michelle from Imagine Products Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

A Lifesaver for our Company

VERY positive, I can not recommend them highly enough!!!

Pros

Literally one of the best tools I have in my arsenal! Delivra helps me reach my customers and potential customers in a professional and easy to use way. Every time I have contacted customer support they've been great to work with and help me resolve my issue easy - and usually it's user error not Delivra!

Cons

The reporting is sometimes over whelming because I don't need it to be as intricate as it is. But for many I think this is exactly what they are looking for.

January 2017

Cody from Lincoln Center Theater

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Couldn't Ask For More

Best email provider I've used, and I've used a lot! The interface is simple, easy to use and most importantly visually-appealing. As someone who uses it daily, the look and feel of Delivra is important. Plus, our support team couldn't be beaten! It's like having another staff member whose only job is to know the system and help us find solutions for OUR business, not universal solutions. I can't praise Delivra enough!

Pros

Ease of use, wide variety of functions available, attractive look of UI.


Cons

Inability to store suppression lists for future list.

January 2017

Nancy from DirectEmployers

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

A fraction of the cost with as many bells and whistles as their competitors

We were using a competitor that cost a lot more because we were under the impression that the competitor was the best in the industry and they were the only ones that offered the features and benefits. After some detailed research we found Delivra and made the switch. We couldn't be happier with the great solution that Delivra has created for a fraction of the cost. Thank you!

Pros

The ease of use with the software as well as the many options for automated emails, drip campaigns and segmentation.

Cons

Nothing.

October 2016

Alicia from Indianapolis Zoo

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Long time Delivra user

I've been using Delivra for nearly 8 years and am generally very pleased with the product. It certainly has grown since I started using it and I look forward to experiencing even more growth. If your in the data industry and you hear the word upgrade, 9 times out of 10 you cringe because you know you need to brace yourself from growing pains. This is not the case with Delivra. The upgrades are carefully tested before they are rolled out to ensure that you don't experience delays in your operations. Customer support is fantastic! Every time I have had to use them I get friendly, fast, quality service. Recently Delivra rolled out a Drag-and-drop editor which is worlds better than the HTML editor but it is still somewhat touchy. If you are concerned about the cost I can tell you that it is 100% worth it. Email communication is so crucial to a business's success in this day and age.

Pros

It is generally easy to use and the support is outstanding.

Cons

I actually don't have any real cons regarding this software.

February 2018

Jenny from Indiana Manufacturers Association

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Great program. Use it Daily.

We are able to use this product for all of our communications. Professional looking with consistent design of our communications is very important.

Pros

The templates are easy to use. The program is versatile. The program serves all of our needs. We get a quick response if we have any trouble.

Cons

When you are pasting the text into the template, all of the spacing is lost. I save a lot, and the length of time is more than I like, but understand that the more text we have, the longer it takes to save.

January 2017

Matthew from Group C Media

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2017

Great service and makes our job easier!

Overall, the service is great. Customer support does a perfect job helping with any issues as well. The Drag-n-Drop editor is so easy to use (Thank you for creating that!) The only common problems we face is Delivra's compatibility with certain email clients - mainly Google Mail, Microsoft Outlook, and Outlook Portal.

Pros

Ease of use - especially with Drag-n-Drop editor.

Cons

compatibility issues with email clients - Google, Microsoft Outlook, Outlook Portal

February 2017

Joanne from Community Bowling Centers

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Reaching Customers with Ease and Style

Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra!

Pros

The pre-designed templates

Cons

The reports feature - a little cumbersome

January 2017

Charlene from Indiana Manufacturers Association

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

IMA Delivra Review

Great experience. My only suggestion is on the editor. It would be really nice if it would keep the line breaks from when copying text into the editor.

Pros

Pretty easy to use and user friendly

Cons

Can't keep page breaks when copying text into the editor

October 2016

Sarah from Tamm Capital Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Email Marketing on Steroids!

We switched from Constant Contact to Delivera and immediately saw our open rates jump. The options of design for your email are endless and completely customization which allows for our readers to easily read and navigate - getting our message across easily. For the back-end, I highly recommend going into the Delivera to learn how to use the software. It is very detailed and complex - but it is what makes your email your own. Customer support is always quick to respond. They can come to you (if possible), hop on a call or have you come in as soon as possible.

Pros

Complete Customization, Quick & helpful customer support

Cons

Complex back-end - recommend training

January 2017

Joel from Indianapolis Indians

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0