Desk.com

Net-­Results

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Ratings & Reviews

Overall Rating

4.16 / 5 (83)

4.64 / 5 (33)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 26, 2019

July 3, 2019

Pros/Cons

  • Pros

  • This app is so easy to use and customer support is awesome. Training is quick and easy too. The customization is a plus!

  • Love the universal inbox. Allows me to view and respond to customer inquires. Best of all, it's all in one easy to use place.

  • Cons

  • When I access this on my phone, it gets crashed. I experienced it only thrice. But now it runs smoothly

  • Resolving many emails at once can be slow and every once in a while forwarding doesn't work, but these are usually quickly resolved!

  • Pros

  • It was very flexible when integrating with our CRM (Salesforce), and has all the tools we need to get the job done.

  • Net-Results provides a software solution that's easy and obvious to use. I can often find exactly what I'm looking for without trouble.

  • Cons

  • Very little that I don't like about the software.

  • 1. Not being able to delete lists after you've used them 2. No A/B testing feature 3. No fatigue calendar

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

10 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots