It is easy to use and understand how panel functions. Importing lists, using features like spam doctor and mailbox preview is really helpful. Also they have live support that you can always reach them and ask your questions and get help!

User friendly, great customer support, possible to find free templates, contact list cleaning service, detailed campaign reports

Been a customer since 2017 and don't plan on ever moving off of it...

The support is almost instant. And even on Weekends, I need them and they are THERE for me.

No real Cons, it's great, will always use them

I tried so many, DirectIq is my favorite

Especially in listing emails and sending campaigns unlımited

Can be discounted +1 year customers for yearly memberships

I love that i can get a response from a person about any question at basicly any time of day.

nothing, i have never had a bad time working with them over 10 years.

very satisfied

Email Marketing and Contact Management where i can create template and add contact fields of my choice

everything is good so far and nothing is bad

meets my business requirement

Very easy to use and great customer service

cant delete/sanitize lists during billing period.

I'm getting much better performance than I expected.

Easy to use. I can quickly turn the template I want into a campaign.

I don't know what to do about unsubscribed or unreachable mailboxes. I would like to have a Turkish training document.

I have been using this service for probably almost 10 years. I am a music promoter, and use it to send out the music I am promoting. You can design the template to fit your needs, and it is professional-looking.

The company recently changed the format of the software, and I am still finding it difficult to use. I liked the old way better. It was easier. The new 'back office' may have more bells and whistles that I don't use. I prefer something more simple. However, if you want in depth statistics regarding your promo, you will love the new version.

After I discovered the system, my work got better. I can prepare a nice e-mail to my customers whenever I want.

The system is easy to use, the interface design is beautiful. I can add the products I want in any way I want.

Sometimes there are problems with the system, but this is technology and this is normal. It is resolved instantly.

We have the advantage of reaching to many of our potential clients in once

Easy to proceed and very helpful in marketing

Easy to use and instant assistance is so nice

Thanks to its ease of use, I can send thousands of e-mails at the same time and make announcements easily.

There isn't a feature I don't like. I use it quite often.

I've been really happy with this email marketing service, and I really like the Spam Doctor feature. It essentially offers a diagnostic report, detailing which email clients (e.g. yahoo, Gmail etc.) will analyze my messages as spam, and why... So that I can go back and change my emails around using the advice that there reports offer. This way, I can make sure that I don't waste time sending out emails that will never make it to my clients and potential clients... The Mailbox preview is also pretty cool, somehow it shows you how your email will look on each and every device that email can be accessed from. For example, I can see how it compares when opened on my iPad vs. my iPhone... Another example, I can see how it will look on Microsoft Outlook (which I use at work), vs. yahoo mail which I use at home. It's a really nice and useful feature to have. Also, great support team at DirectIQ too, very responsive, caring, and ready to help :)

I've signed up with other services in the past, but was harassed on the phone and through email by their customer service and account reps which was quite frustrating (they were a lot like that annoying waiter at a restaurant that stops by 15 times to "make sure you're alright" to a point that it bothers and disrupts you). Though, when I signed up for DirectIQ's free trial, I was surprised and relieved to find that I didn't have to provide my phone number, and that my inbox wasn't fed with emails inquiring about getting me started with a paid version. Rather, they sent me one email when I signed up for the free trial, and then one more a month later that told me my trial was over and asked if I wanted to upgrade - that's it, thank god! Plus, they're cheaper than other email marketing firms which is great.

The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs. I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point. I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall. Their 'Email Marketing News' blog is really helpful.

Really intuitive and easy to use. Good price comparing them to other Email Service Providers

Couldn't find any so far

The Direct IQ software is very easy to use and priced right. They are constantly adding and updating features to stay current. The reporting and targeting features are also great. The compatibility with the G Suite platform is also a plus. I would recommend giving it a try!

OK it is a paid email marketing app ( about $100/month) but it is a fully functional solution that caters for all my small business needs. It takes 15 minutes to set-up before you can send your first email blasts. Before jumping on on board you can try a full features version for free.

user friendly interface Google Apps integration mobile app, iPhine integration good Livechat support detailed reports

emails tend to make their ways to the spam folder :-(

DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.

DirectIQ is simple and effective. Even someone that's technically challenged, like my mom (or even my dog lol), could get the hang of their platform. Loading your email contacts list is simple, customizing their templates is simple, and the campaign reports are very detailed. It's definitely a more user friendly email marketing platform than others I've tried.

DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.

Who knows what I was thinking! DirectIQ is heads, shoulders, knees and toes above the competition.

Too many to list...but I'll start by listing the ability to reply all

The only con I can think of was my awful 2010 review

This software is simple to use, and I quickly got comfortable with it.

Easy to load/import email contacts. Also there are nice templates.

None so far.

Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and easy to understand reports.

I can sent emails everyone for my job advertise

I think free trial needs a spam doctor i think my mails going to spam now