Great Tool

The customer support has been phenomenal.

Pros

The ease of use and the ability to capture contact and account data from almost any website enrich it and export it directly into Salesforce is amazing.

Cons

It is a Chrome Based browser plugin so users randomly need to uninstall and reinstall sometimes.

Viewpoint of a frequent user

Overall, Capture has allowed us to get in contact with candidates who normally we wouldn't have been able to reach. This has greatly increased our ability to be consultative with our clients and fill roles.

Pros

I like the fact that we can gather somewhat accurate information on a candidate's personal contact. Being able to keep that information in project lists is helpful as well.

Cons

There are only a few things I do not like about the software. In the process of parsing in candidates, there can be some bugs on LinkedIn's side. After that, enriching a large number of candidates can take a while, and sometimes the contact information is incorrect, which has lead to some awkward conversations.

Integrations are A+

Love it, I use it everyday. Very easy to maneuver through - just wish it could be more accurate at some times.

Pros

I like how this integrates with linkedIn navigator b/c this is where i spend 80% of my time prospecting & it makes it VERY convenient to be able to stay on that site and pull in the information I need

Cons

I'm not sure if I use the software to it's fullest capabilities, but I do find it to pull the wrong email/phone nubers more often that not. Like if I was capturing a prospect that is ~6 mnths into a new role at a new organization, I wouldn't be able to pull the most up to date contact information. Again, I'm not sure if this is how I'm using it or the software itself Cost - I have 0 insight into how much we pay b/c im just an end user - that's why I left those sections blank.

Great tool!

Overall, it's my favorite prospecting tool.

Pros

The ability to not leave my normal prospecting workflows when on Linkedin, and the ability to export directly to SFDC

Cons

The thing I like least is that it can pull in old emails if they are already in the CRM vs the new company prospects are at.

Capture 3.0 | The Next Generation

Capture is a great tool that assists in prospecting efforts in conjunction with LinkedIn/Navigator. While it is a bit clunkly as an add on tool/plugin. It saves a lot of time from having to manually update opportunities, new contacts and new accounts. In short this tool is a time SAVER for those who have less time to prospect. Also- your able to store 1000 contacts at any given time, this is nice simply to fall back on/ remind you of older contacts (when prospecting).

Pros

The best feature is the ability to be able to convert a contact into a lead. This accomplishes a few things, saves time and allows me to created the account, opportunity and contact all in one action (more or less). Given my job is extremely heavy on prospecting time saving steps like these help immensely.

Cons

I get the impression I'm only using capture to 50% of its potential. I wish features jumped out at you a bit more. The condensed screen (although you can alter it) isn't the most streamlined user friendly tool out there. I keep finding a lot of duplicates, which adds another step of scrubbing.