# DontGo Software Reviews, Demo & Pricing - 2026

> Review of DontGo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/marketing/dontgo-profile

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DontGo

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Overview

# DontGo 2026: Benefits, Features & Pricing

Wondering if DontGo is right for your organization?

Our Lead Generation Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

DontGo

4.4

[(10)](https://www.softwareadvice.com/marketing/dontgo-profile/#reviews)

Pricing

Starting at $549.00 per month

### About DontGo

DontGo is a live chat platform that helps businesses convert abandoning traffic into sales leads using artificial intelligence (AI) chatbots and exit intent technology. With its split testing module, professionals can run different versions of the chatbot across multiple web pages and measure bot performance based on user behavior.

DontGo allows administrators to generate summary reports, providing them with insight into user inquiries, trends and sales opportunities. The solution monitors client interactions to offer customizable chat scripts and FAQ answers as per industry requirements. Moreover, enterprises can embed click-to-call buttons in the bot, enabling prospects to communicate with agents via voice calls.

DontGo facilitates integration with various third-party CRM and LMS applications. Pricing is available on request and support is extended via phone, email and other online measures.

Wondering if DontGo is right for your organization?

Our Lead Generation Software selection experts can help you in 15 minutes or less.

## DontGo User Interface

## Popular DontGo Alternatives

Main Product

DontGo

4.4

[(10)](https://www.softwareadvice.com/marketing/dontgo-profile/#reviews)

Ratings Breakdown

-   4.40Ease of use
-   4.40Value for money
-   4.80Customer support
-   4.50Functionality

Pricing

Starting at $549.00 per month

Get Price

Alternative Product

[Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.48Value for money
-   4.63Customer support
-   4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Alternative Product

[Fin](https://www.softwareadvice.com/product/530033-Fin/)

4.6

[(16)](https://www.softwareadvice.com/product/530033-Fin/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.50Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Starting at $0.99 per month

Get Price

Alternative Product

[Chatsi](https://www.softwareadvice.com/product/521856-Chatsi/)

5.0

[(2)](https://www.softwareadvice.com/product/521856-Chatsi/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/)

3.9

[(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews)

Ratings Breakdown

-   4.11Ease of use
-   4.13Value for money
-   3.74Customer support
-   4.32Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[ChatBot](https://www.softwareadvice.com/product/172837-ChatBot/)

4.6

[(66)](https://www.softwareadvice.com/product/172837-ChatBot/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.50Value for money
-   4.53Customer support
-   4.64Functionality

Pricing

Starting at $50.00 per month

Get Price

## DontGo Pricing and Plans

Starting price: $549.00 per month

Free Trial

Free Version

Basic

$549.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## DontGo Features

-   Popular features found in Lead Generation
    
    Campaign Management
    
    CRM
    
    Data Import/Export
    
    Landing Pages/Web Forms
    
    Lead Nurturing
    
    Lead Qualification
    
    Lead Segmentation
    
    Lead Verification/Validation
    
    Pipeline Management
    
    Reporting & Statistics
    
-   More features of DontGo
    
    Autoresponders
    
    Campaign Planning
    
    Canned Responses
    
    Chatbot
    
    Chat/Messaging
    
    Chat Transcript
    
    Communication Management
    
    Customer Experience Management
    
    Customizable Branding
    
    Engagement Tracking
    
    For Sales Teams/Organizations
    
    Geotargeting
    
    Live Chat
    
    Machine Learning
    
    Monitoring
    
    Predictive Analytics
    
    Real-time Consumer-facing Chat
    
    Reporting/Analytics
    
    Third-Party Integrations
    
    Workflow Automation
    

## DontGo User Reviews

Overall Rating

4.4

Ratings Breakdown

5

60%

4

20%

3

20%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.8

Functionality

4.5

Have you used DontGo and would like to share your experience with others?

Robert W.

Verified reviewer

Construction

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed January 2019

DontGo Chat is the way to go!

5

Overall, we have had a great experience. I can only imagine it getting better as AI tech grows. Thanks a lot, DontGo!

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

Having DontGo has allowed us to offer 24/7 chat on our website, without having to outsource, or have staff available 24/7.

Cons:

It can be a bit pricey, but when compared to having full time staff man the phones/chat it ends up being a no brainer.

Read More

BE

Brian E.

Construction

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed June 2016

$2M in additional revenue each year

5

We set up a designated 800 number and form. By utilizing the patented exit intent and with the outstanding experience provided, we were able to track $2.2M in additional revenue at Hansons in 2015.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Speed - Customer Experience - Accuracy - 24x7x365

Cons:

None

Vendor Response

Brian, thank you for sharing your experience. DontGo is happy to see your high conversion rates! - KC

Replied August 2016

Read More

PG

Portia G.

Used unspecified for unspecified

Review source

Reviewed November 2016

Please Don't Go

3

We were initially having some difficulty with setting up the program because of a lack of communication from our website support team. Don'tGo representatives were a big help in making all ends meet. Now we are watching our leads and the actions they tend to take.

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Read More

DE

David E.

Construction

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2016

Game Changer!

5

Gutters are the kind of business where we know if someone hits our website, in that moment they have a problem and we have the solution. DontGo gives us greatly enhanced communication capabilities and insures we do all we can to grab them as a customer.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The exit intent technology stops everyone who is leaving without engaging and the speed and accuracy of the answers makes us look very good with our customers

Cons:

None

Vendor Response

David, thank you for your review and your advice to buyers. We couldn't agree more!

Replied August 2016

Read More

JL

Jordan L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2016

Great customer support

5

The staff does a great job of explaining how everything works. From the initial call, to getting the account set up, it is very well run. All calls and emails are answered in a timely manner. It is easy to modify the campaign as needed.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

ease of use

Cons:

pops up too often

Vendor Response

Jordan, thank you for sharing your experience!

Replied November 2016

Read More

JF

Johnny F.

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2016

DontGo K&H review

4

I believe this could be a great system if there was more traffic using it, I do believe it can or has saved a bit of additional business but may work even better if the person that is trying to leave the site is offered an additional savings for moving forward with their search.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

That it does give potential clients the opportunity to stay on the site and communicate with the company.

Cons:

I believe that the reporting should be more frequent

Vendor Response

Johnny, thank you for your review. We appreciate your feedback!

Replied November 2016

Read More

AP

Andrew P.

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2016

Capture leads that would've otherwise left your website

5

Our experience with Amanda and the rest of the team at Don't Go has been great. After installing the snippet on our site the live chat was running immediately, collecting additional form fills and phone calls that we would've been missing without it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This software provides real ROI for the visitors that are already leaving your site.

Cons:

To the savvy user, the chat can seem automated, or in the worst-case scenario, a pop-up.

Vendor Response

Andrew, thank you for your wonderful feedback! - KC

Replied August 2016

Read More

AT

Alayna T.

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2016

Please Dont Go with anyone else!

5

Everything from set up to launching and starting to use the software has been a breeze. No complaints here. Already bringing in customers and creating revenue.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use and understand. User friendly. Our customers like the features and get some of their questions answered up front.

Vendor Response

Alayna, thank you for sharing your experience with DontGo! :)

Replied August 2016

Read More

SB

Samantha B.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed November 2016

Less Intrusive - Not Many Leads

3

A better service as it only appears when a visitor is about to leave and only on specific pages. However, there still hasn't been much of an ROI with some people interacting but almost none filling out a form and becoming a lead.

Ratings Breakdown

2

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

That it only appears when someone is about to leave and is customizable based on "leaving behavior" and also which pages it appears.

Cons:

Doesn't integrate with CRM platform and is a bot that is clearly a bot.

Vendor Response

Samantha, thank you for your feedback. I will notify your account representative about your concern so they can make suggestions to improve your campaign. Best!

Replied November 2016

Read More

DW

Dave W.

Used unspecified for unspecified

Review source

Reviewed November 2016

Very easy transition

4

Very easy install on my website. Awesome customer service. My rep Amanda is very attentive and makes sure all of my needs are being met.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Vendor Response

Dave, thank you for sharing your experience!

Replied November 2016

Read More

Showing 1 - 10 of 10 Reviews

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