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> Reviews of Dotdigital. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Dotdigital is a good fit for you!

Source: https://www.softwareadvice.com/marketing/dotmailer-profile/reviews

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Dotdigital Reviews

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# Dotdigital Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(93)

4

(68)

3

(20)

2

(4)

1

(3)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.3

Value for money

4.1

Functionality

4.2

* * *

### Pros

"Built in builder is sophisticated. And being able to link database fields in the forms elements is great for database enrichment and collecting new data."

"It's effortless integration with our CRM is why we have used them for years."

"I liked the ease of use and the interface of DotDigital, it was very quick for me to understand how the site can be used."

### Cons

"Sometimes it is a bit frustrating having to go back and next so many times when testing, changing and setting up a send"

"One drawback I experienced with Dotdigital is that the learning curve can be steep, and it can take some time to get used to the platform's features and interface."

"Sometimes it throws an error when generating number of visits reporting."

* * *

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Dotdigital Reviews, Pros and Cons - 2026 Software Advice