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Ratings & Reviews

Overall Rating

4.28 / 5 (160)

4.48 / 5 (4,096)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

September 20, 2019

February 25, 2020

Pros/Cons

  • Pros

  • Great tool for segmenting different email groups and setting up automatic trigger email campaigns so we can really target the exact customer we want to reach.

  • It's very user-friendly and allows a lot of functionality. The support has been very helpful. The dashboard is clean and the reporting is very informative.

  • Cons

  • Although the email templates are easy to use, I wish there was a little more customization available.

  • It's rather expensive. Unfortunately we have a very large catalog so the cost to sync this data to Dotmailer is quite high.

  • Pros

  • Great all in one marketing tool! Great customer service and support! HIGHLY recommend!!

  • This is a great product, its very accurate and efficient, I use this almost everyday and I must add that it is very easy to use.

  • Cons

  • Sometimes, it can be overwhelming to manage the updates and changes. Like, hey. I just mastered this piece and now it's changing? Why?

  • This is technically a pro since they're always innovating, but a lot of times the interface changes or things move around and it can get kind of confusing.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

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13 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots