Dotdigital vs Mention

RATING:

4.3

(182)

Dotdigital has 182 reviews and a rating of 4.27 / 5 stars vs Mention which has 287 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (182)
4.7 (287)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 28, 2024
January 22, 2024
Pros/Cons
  • Pros

  • I like the recommended templates that come in Dotmailer. We are excited to implement triggered campaigns.
  • The ability to track your email campaigns. Super easy to use overall.
  • Cons

  • Problem re-subscribing customers who unsubscribed in the past due to strict spam control.
  • The only thing I dislike about Dotmailer is that when sending an email to a specific group of contacts you are unable to choose another group of contacts to exclude from the send.
Read all user reviews
  • Pros

  • It is straight forward and extremely easy to use.
  • I also like that it can also scan Twitter for brand mentions, leading to a more prominent media article that I always miss in Google alerts.
  • Cons

  • You would think for the amount of money they spend you could do something more with the software. Pricing is just outrageous.
  • I can;t say that I have any negative comments to add.
Read all user reviews
Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos