Dotdigital vs Textedly

RATING:

4.3

(185)

Dotdigital has 185 reviews and a rating of 4.29 / 5 stars vs Textedly which has 348 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (185)
4.6 (348)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 25, 2024
January 18, 2024
Pros/Cons
  • Pros

  • I like the recommended templates that come in Dotmailer. We are excited to implement triggered campaigns.
  • The ability to track your email campaigns. Super easy to use overall.
  • Cons

  • Problem re-subscribing customers who unsubscribed in the past due to strict spam control.
  • The only thing I dislike about Dotmailer is that when sending an email to a specific group of contacts you are unable to choose another group of contacts to exclude from the send.
Read all user reviews
  • Pros

  • It's simple to use and a easy solution for mass text marketing. Great for keeping our guests and member up-to-date on events and sales.
  • Textedly is VERY user friendly. An easy upload of phone numbers and the ease of sending messages are my top praises.
  • Cons

  • The inability to export our lists. It's a feature that textedly needs to add with the way that campaigns are shaped today.
  • It is virtually impossible to cancel the service. You can never talk to anyone you are limited to the chat or email only for support.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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6 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos