My overall experience is great and those who want to use the successful application and its features can use it with peace of mind.

I liked the data and document features the most in the Dynamic 365 application.

There is almost no feature I don't like.

Dynamics 365 presents an all-encompassing solution that seamlessly integrates CRM and ERP functionalities, fostering enhanced business processes and customer relationships. The platform's ability to merge multiple business aspects into one unified system is incredibly beneficial, streamlining operations and promoting a holistic approach to customer engagement. However, the initial learning curve due to the complexity of the user interface may pose challenges for new users, requiring dedicated time for familiarization and full utilization of its potential. Once past this learning phase, the platform proves to be an invaluable asset for businesses seeking to consolidate and optimize their operations.

The Versatility and Integration Capabilities of Dynamics 365

User Interface Complexity and Initial Learning Curve

Can run on any server and without the technical know how can be done by anyone and has aLot of features

Lagging or glitches sometimes that results to loosing informations

Dynamics CRM has been a great investment bringing our sales reps into the digital age when creating sales reports. Management can easily review any sales leads or complications from the web or mobile app.

Easily can access details on the go for your daily runs. Can look into any prior history on a customer you're going to visit from the mobile app.

The connection seems to drop off from our main database causing some incorrect data that hasn't been updated.

The configeration and possibillities are endles.Native integrations with outlook, teams and Linkedin make it the only solution.

Learning curve can be difficult but once you have the skills it is amazing.

Dynamics 365 streamlines operations, offers powerful insights, and enhances customer engagement, improving efficiency.

Gain comprehensive insight into scheduled service appointments, seamlessly gather pertinent pre-service information, and effortlessly monitor live status updates directly within the customer portal, all facilitated by our dedicated frontline technicians. This integrated approach ensures a streamlined and transparent service experience for customers.

Offer comprehensive training, clear guides, regular practice, and accessible support for Dynamics 365 Familiar

Very good software and can continue to grow.

Very easy to learn and use for daily transactions.

Some of the feature is not utilize properly.

Its modular nature lets me tailor experiences, though the wide range of features can be initially overwhelming. Integration with the broader Microsoft ecosystem is a game-changer, but costs can accumulate quickly for smaller entities. Overall, it's a robust platform, but thorough training and cost analysis are imperative.

One of the chief merits of Dynamics 365 is the synergy between its modules, providing a consistent user experience and reducing learning curves.

For smaller businesses, the licensing model can be on the pricier side. Ensuring you only pay for what you need is essential. Also, it is easy to get overwhelmed by all the options.

Security system of dynamics 365 I like most. It is so much impactful to my business.

High price of the software I like least about Dynamics 365.

Ease of use Helps you access the report The workplace is divided

nothing For me it is the best and most famous

Microsoft Dynamics 265 is on a league of it own.

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

What our organization's overall experience is that all marketing campaign leads are assigned to salespeople who access Microsoft Dynamics CRM and then track and convert them into sales. Also used for services, indices are active until closed by the server. From lead generation to lead acquisition, everything is managed in Microsoft Dynamics CRM.

The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.

The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.

I loved Dynamics, its ease of implementation and use.

The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash. The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics. The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time. We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process. Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

Overall not great, but what was most disturbing was discovering that when we made our decision to move to another ATS, we were not given our data in a free back-up file like every other ATS provider does. It was made clear that We Owned the Data, but we had to extract if ourselves. Not having the IT expertise to do so, we needed to contract with Microsoft Partners to get that data for us. The first partner was unsuccessful in getting our data. Ultimately the second partner was successful, but it cost us close to $10,000 to get what should have been provided to us free of charge. We were also required to subscribe for another year to their service so we would have time to have someone get our data, which took close to two months. As a result we were forced to use an ATS system for an additional year beyond what we had hoped. We were also not allowed to escalate our concerns about this process.

Integration with Microsoft Outlook for email tracking was decent.

To numerous to describe here in detail, however one particularly frustrating aspect of data collection was that, when entering notes on a candidate in a job pipeline, that data was not visible from the candidates general record. To see this information, you had to know to look in the candidate's file associated with their activity in a job pipeline.

Overall, I have been very pleased with my experience using Dynamics 365. The system has greatly improved our operations and has helped us to become more efficient and effective. The wide range of features and tools available, as well as the ability to customize the system to fit our specific needs, has been invaluable.

Dynamics 365 is a powerful and comprehensive business management solution that has helped streamline our operations and improve efficiency. The user interface is intuitive and easy to navigate, and the system offers a wide range of features and tools that can be customized to fit our specific needs. The integration with Office 365 is seamless and has greatly improved collaboration and communication within our team.

The initial setup and implementation of Dynamics 365 can be a bit complex and time-consuming, and there is a bit of a learning curve for new users. The cost of the system can also be a bit on the high side, especially for smaller businesses

Microsoft Dynamics 365 is an extraordinary programming to utilize. I prescribe Microsoft Dynamics 365 to all the forthcoming clients. It has extraordinary and splendid highlights. It is an efficient programming and its abilities are incredible. This software has given us numerous new capacities, for example, Upgrade dynamic Improve business measure results Drive advancement Improve business measure readiness Improve client relations/administration Drive income development Cost the board Improve provider or accomplice connections Make inward/operational efficiencies Lessen time to advertise

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer. Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.

I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.

The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.