Dynamics 365  is a great app provided by Microsoft to run your business. Being a part of the Microsoft is a huge advantage as it becomes more integrated to other MS Office programs.

It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.

It is nice software, easy to use. The UI is also good, neet and clean.

It's very easy to navigate and if you need help, the help box is right there. If you need live help, you can always contact a rep to help.

I really like this integration of Microsoft and the way it is set up to help expand on project and business management.

Great for our sales department to track leads. The best part that will help with my job, fewer spreadsheets to use.

For my role, Dynamics provides excellent task/case/customer management features allowing me to resolve customer issues quickly and provide better overall service.

The support team is very prompt and helpful, with their help you can use Dynamics to the best of it capabilities.

Since having this product, we have seen an increase in company revenue due to increase in sales as this product helps us to facilitate communications between the company and its clients.

Very helpful in providing information and solutions with content that can be accessed quite easily. The price is also very affordable.

It user friendly with good interface and very easy to understand. Microsoft Dynamics 365 allow agent to open and resolved cases on the dashboard.

Overall experience of this software is preety much better then others. I would says it's just amazing and very easy to use.

Honestly the cost is considered acceptable, the level of help and support is very good, Microsoft is more and more surprising for a better future.

It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.

Hence it is the useful software for the good customer reporting.

Overall my experience is great. It is terrific value for your money and does the job better than most CRMs.

Great app to use dynamics on the. Go, works like a charm, easy to use and you will find more attractive thing in here.

I like most that this software is easy to use and customer service is very responsive. I would recommend this to friends.

This tool allows you to make decisions quickly and effortlessly. It is also nice because it can be integrated with other systems.

Great in programmatic management of product properties. It's an excellent tool in helping online sales and helping in customer retention.

What I had liked most about this software is because it has very good qualiy and IT can give me satisfaction.

The thing that bothers me most about software is that some features are hard to tinker with.

I dont like the fact that the information is stored in the cloud because if you do not have the internet you are unable to to access i.

My overall experience with this software so far is very good. They constantly try to improve and add more fantastic features.

Hence, it is a useful software for good customer reporting.

Dynamics has been a great addition. Our sales team has learn to make small customization and our Finance teams love how powerful it is.

It just was a poor design of software it should have been a step by step tutorial but if wasn't it was jus ban there you go.

A necessary evil that I'd rather not deal with, but I have no choice but to do so.

I also tried one of the best introduced versions Flow/Power Automate and Canvas Apps which is amazing. What I like the most is that it is very easy to use and it gives more value to my money.

Microsoft Dynamics 365 has been an excellent software in management of sales tracking ability. It has been helping our team alot in fulfilling customer's CRM needs at ease.

Dynamics 365 is the perfect combination of a world class ERP and CRM. The customer and lead management is outstanding with countless options to simplify daily tasks for users.

Experience has been very good and the team is responsive, support is very helpful and the product is robust.

Great Marketing Automation Tool - Straightforward and easy to use.

Great product and wonderful customer support team...their Salesfusion University class is amazing.

There are many functions in SalesFusion that are practical. The Email statistics are useful and it is nice to be able to copy old campaigns or refer to old campaigns.

The templates are difficult to use, and placing pictures in emails is difficult.

With customization and CRM integration, it was very important to us to have the additional services available to us from the same company.

But, if you have any problems, the team is very responsive and helpful. Small companies and big companies alike can benefit from Salesfusion; when you grow, it can easily grow with you.

I really like the ease of use for certain parts of the system - the landing page builder and the nurture campaign flow come first to mind.

Overall, my experience has been very positive. We get great analytics out of this program, and great customer support.

A great value for the subscription price, always innovating and improving, and great customer support.

Email platform and customer service pretty bad.

The email builder is easy to use and automatically optimizes for mobile. The integration between Salesfusion and our CRM has increased the communication and clarity between marketing and sales.

I don't like that the different pieces of the system don't match each other (email builder vs landing page builder).

We have increased our marketing outreach in both volume and engagement.

SalesFusion handles the demanding tasks we need it to but there is a bit of a learning curve involved.

The cost of the platform is really nice. We can basically do everything we were using Pardot for.

Can end up looking messy if you don't know the software well when you start working on it.

Incremental changes to functionality as new updates are implemented can be confusing.

0 just launched and is awesome. Their other modules are great too.

Very positive with quick and accurate support from dedicated team.

There are sometimes lags and false information can be transferred from one campaign to another.

Salesfusion has been a fabulous vendor for the past few years.

Fairly easy to navigate, good e-mail builder, good page-builder, very responsive support. Oh, and very good interface with Salesforce - easy to use custom fields.

Easy to use, easy to learn and creates a great email. Customer service can be slow when chatting, but they will always do their best.

We reduced our marketing costs without losing any features our previous software had.

Customer support is amazing, quick to respond and resolve questions and issues. The system has been great for us and allows us to take our marketing efforts to the next level.

Purchased Salesfusion to use with an implementation of Bullhorn CRM - the integration worked perfectly and the team who managed the onboarding process has been fantastic.

I definitely love Salesfusion, the ease-of-use and integration between CRM and MA platform.

It's a fabulous tool for the price to make designing and sending targeted emails a breeze.

I have experienced occasional slowness and trouble uploading images and distribution lists.

Get Mail Chimp - Much cheaper product with social media integration, email and landinpage builder (without needing to know HTML/ CSS and spam filter testing).

It's a fairly easy platform to use and does have a lot of useful features, including the event forms and email nurture that I find useful.

The software is very intuitive to use. I also love all of the reports and statistical information that I can access.

Salesfusion offers very robust functionality - easily rivaling, if not coming out ahead of, Pardot and Marketing Cloud - at affordable prices for all tiers. Plus it is very easy to use.

US Dollar

Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word.

The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.

Microsoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.

LongDescription

Support Ticket Management

Employee Management

Forecasting

Multi-Channel Marketing

HR Management

Purchase Order Management

Status Tracking

Internal Chat Integration

Lead Capture

Document Storage

Activity Tracking

Customer Segmentation

Dispatch Management

General Ledger

Bank Reconciliation

Financial Analysis

Sales Pipeline Management

Supply Chain Management

Task Scheduling

Financial Management

Calendar/Reminder System

Project Management

Knowledge Management

Pipeline Management

Customer Database

Calendar Management

Collaboration Tools

Activity Management

Sales Trend Analysis

Campaign Scheduling

Warehouse Management

Scheduling

ROI Tracking

Data Import/Export

Campaign Planning

Lead Generation

Email Templates

Consolidation/Roll-Up

Integrated Business Operations

Self Service Portal

Contact Management

Content Management

Lead Management

Multi-Currency

Email Marketing

Mobile Access

Fixed Asset Management

Online Invoicing

Sales Reports

Dashboard Creation

Compliance Management

Performance Metrics

Multi-Department/Project

Training Management

Data Connectors

Expense Claims

Multi-Channel Communication

Marketing Automation

KPI Monitoring

Lead Segmentation

Workflow Management

Email Management

Budgeting/Forecasting

Visual Analytics

Activity Dashboard

Invoice Processing

Reporting & Statistics

Knowledge Base Management

Data Visualization

Invoice Creation

Time & Expense Tracking

Accounts Payable

Chat/Messaging

Work Order Management

Customizable Templates

Cash Management

Mobile App

Billing & Invoicing

Conversion Tracking

Lead Nurturing

Interaction Tracking

Expense Tracking

Income & Balance Sheet

Customizable Branding

Spend Management

Asset Lifecycle Management

Reporting/Analytics

Contact Database

Trend Analysis

Lead Qualification

Accounts Receivable

Payroll Management

Single Page View

Supplier Management

Requisition Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Customer Insights: From $1500 Per tenant/month
Customer Voice: From $200 per tenant/month
Sales Professional: $65 per user/month
Sales Enterprise: $95 per user/month
Sales Premium: $135 per user/month
Microsoft Relationship Sales: $162 per user/month

Please contact Microsoft for further pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Dynamics 365

Documentation

Sugar Market (previously Salesfusion) focuses on what matters most to marketers — streamlining campaign creation, understanding engagement, improving conversions and driving more revenue.


Attract traffic to your website using SEM, SEO and social media tools and then track their digital activities with a buyer journey view. Capture leads by creating conversion-focused landing pages and forms in minutes and construct engaging emails using templates, drag-and-drop builders or code.


Multi-step nurture campaigns and sophisticated lead scoring models help you to qualify leads which can automatically be sent to Sales via native CRM integrations with the most commonly used CRMs. Sugar Market is the intuitive, all-you-need marketing automation solution built to work for you.



AB Testing

Lead Notifications

Sales Analytics

Customer Surveys

Personalization

Please visit our pricing page for further information at: https://www.sugarcrm.com/uk/pricing/

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