eClincher Software

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About eClincher

eClincher is a cloud-based social media management tool that helps businesses manage social-media accounts and marketing activities. eClincher lets users manage social-media profiles in one place for brand awareness, publishing, engagement, content curation and social selling. eClincer’s post publishing and scheduling tool lets users create and manage drafts, queue content and auto-post. Content management and curation ­tools let users­ create and share images and animated gifs, and a free image library is included. Users can monitor and engage with live social feeds and custom search feeds. ­The inbox displays messages, comments, notifications and new followers across various social channels. Social-media analytics help users to track results for ...

eClincher Pricing

14-day free trial, no credit card required. Basic: $59/month - 1 user, 10 social profiles. Premier: $119/month - 3 users, 20 social profiles. Agency: $219/month - 6 users, 40 social profiles for unlimited brands. Large Agencies/Corporations/Franchises: Contact eclincher for pricing. 15% discount for annual plans, and 15% discount for non-profit organizations.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

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Publishing

eClincher User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 219 reviews

Anonymous

Time used: Free Trial

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2021

Outlier But Still Comprible

User Profile

Ifeoma

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

All our social media needs are covered.

Pros

I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher. In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow. The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Cons

Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

Matt

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Everything you need in a Social Tool, but no expensive price tag

Very happy. Really easy to get setup. The support really helped in getting everything changed over. Don't have to sacrifice anything to get a better price.

Pros

Fits all my needs. Can post to Youtube, Instagram, Facebook, etc. all from a unified place. Also, I was really happy to discover their auto queues. I haven't seen the tool before, but it seems unique. It allows you to have 50 old posts that are evergreen and recyclable to bridge the gaps in your social schedule. They also have super comprehensive reporting to effectively identify stats and trend lines for how my social channels are doing and how they are doing relative to the competition. Was really helpful in determining trending topics my competitors were using frequently in their posts to help my brands build more high quality content. Also, truly cutting edge being one of the only platforms I'm aware of that offers Tik Tok for Business which is great.

Cons

Can't post stories and carousels to Instagram without a push notification which is a little annoying, but I couldn't find any others that could, so I'm assuming its a technical limitation.

Reasons for switching to eClincher

eclincher offered everything I need, but it was at a significantly better price than Sprout Social. I also prefer eclincher's UI/UX and support team.

Response from eclincher

Hi Matt, thank you very much for taking the time to review your experience here at eclincher. We love that you love the UX/UI -- we wanted to focus on the capabilities and keep it simple yet elegant. We are elated we are giving you what your business needs especially as it pertains to competitor analysis! We will continue to push out capabilities that add value and create efficiencies in your day! P.s. We checked out your YouTube content and really enjoying your videos, so keep it up! Of course reach out to our team if you need anything at all 24/7. We thank you for your business.

Replied October 2020

Katy

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

One stop shop for Scheduling and Monitoring posts

We use this everyday and are happy. We are not switching to anything else anytime soon

Pros

I love that you can schedule on all platforms easily and that it gives you suggestions for popular hashtags to use in regards to your post.

Cons

I wish it were able to post stories from this platform as well as multiple pictures for instagram.

Reasons for switching to eClincher

We wanted a better monitoring system for all of our accounts.

Jamie

Company size: 1 employee

Industry: Writing and Editing

Time used: Less than 12 months

Review Source: Capterra

2

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

January 2017

Affordable, great customer service, lots of potential

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses. Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Pros

Affordable, great customer service.

Cons

Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive). When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Response from eClincher

Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.

Replied January 2017

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