# EmailOctopus Software Reviews, Demo & Pricing - 2026

> Review of EmailOctopus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/marketing/emailoctopus-profile

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EmailOctopus

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Overview

[Reviews](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/emailoctopus-profile/alternatives/)

# EmailOctopus 2026: Benefits, Features & Pricing

Wondering if EmailOctopus is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

EmailOctopus

4.8

[(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $9.00 per month

### About EmailOctopus

EmailOctopus is an email marketing software that helps businesses design, launch and manage personalized email campaigns using customizable templates and the drag-and-drop editor. Organizations can use the automation functionality to schedule time-based onboarding and drip sequence campaigns for sending welcome emails or sharing newsletters and offers.

EmailOctopus allows marketers to embed custom forms into existing websites to collect customer information and add pop-up forms to turn more visitors into subscribers. The platform lets administrators categorize and store subscribers’ data in a repository and send emails to contacts based on gender, age, location or other preferences. Contacts can also be segmented by campaign activity. Additionally, managers can gain insight into the performance of campaigns by tracking open, click and bounce rate through reports and analytics.

EmailOctopus supports integration with various third-party applications such as Salesforce, SurveyMonkey, Shopify, Eventbrite and more through Zapier. Pricing includes monthly subscriptions based on the number of subscribers and support is extended via FAQs, an online help desk, email and live chat.

Wondering if EmailOctopus is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## EmailOctopus User Interface

## Popular EmailOctopus Alternatives

Main Product

EmailOctopus

4.8

[(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.83Value for money
-   4.78Customer support
-   4.50Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

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4.6

[(3484)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.49Value for money
-   4.52Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Gmail](https://www.softwareadvice.com/email-marketing/gmail-profile/)

4.8

[(13458)](https://www.softwareadvice.com/email-marketing/gmail-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.77Value for money
-   4.45Customer support
-   4.71Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17633)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.36Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)

4.7

[(2314)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)

4.6

[(2562)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.34Value for money
-   4.39Customer support
-   4.46Functionality

Pricing

Starting at $15.00 per month

Get Price

## EmailOctopus Pros and Cons

We analyzed 655 verified reviews for EmailOctopus to find out what actual users really think.

Select to learn more

Responsive And Helpful Support Team

Users consistently praise EmailOctopus for its fast, friendly, and knowledgeable customer support. The team is accessible through live chat and email, providing real solutions rather than generic responses. Support is available to both free and paid users, making it easy to resolve issues and get guidance when needed.

Affordable Plans For All Users

EmailOctopus offers a generous free plan with high subscriber and email limits, making it ideal for small businesses and startups. Paid tiers are budget-friendly and scale with your needs, providing robust features without locking essentials behind paywalls. Users consistently highlight the platform's value compared to other email marketing services.

Reliable Bulk Email Delivery

EmailOctopus makes sending bulk emails straightforward and dependable, with high deliverability rates and easy scheduling. The platform allows users to create professional emails quickly, automate campaigns, and track engagement. Features like compliance support and user-friendly design help ensure messages reach subscribers effectively.

Editor Lacks Flexibility And Polish

The drag and drop editor in EmailOctopus is often described as restrictive and clunky. Users report issues with formatting, limited column options, and difficulty aligning content. The absence of an undo feature and inconsistent handling of pasted text make editing tedious, especially for more complex email designs.

## EmailOctopus Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Starter

$0.00

flat rate, per month

Plan includes:

-   10,000 emails per month
-   Unlimited templates
-   Drag and drop editor
-   Up to 3 automations with max 5 steps
-   Up to 3 forms and landing pages
-   Access for 1 user

Pro

$9.00

per feature, per month

Plan includes:

-   Remove EmailOctopus branding
-   Unlimited forms and landing pages
-   Unlimited automations
-   Add unlimited users
-   Priority support
-   Cancel any time
-   Save up to 70% vs other platforms
-   up to 650 steps in an automation
-   up to 50 tags
-   up to 50 custom fields

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## EmailOctopus Features

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of EmailOctopus
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Automated Scheduling
    
    Campaign Management
    
    Campaign Segmentation
    
    Click Tracking
    
    Contact Database
    
    Content Management
    
    Customer Journey Mapping
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Templates
    
    Customization
    
    Data Import/Export
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Email Campaign Management
    
    Email Management
    
    Email Marketing
    
    Email Sequences
    
    Email Templates
    
    Engagement Tracking
    
    GDPR Compliance
    
    HTML Editor
    
    Image Library
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    List Management
    
    Live Chat
    
    Marketing Automation
    
    Mobile Optimization
    
    Newsletter Management
    
    Personalization
    
    Preview Functionality
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Template Management
    
    Third-Party Integrations
    
    Visual Analytics
    
    Web Forms
    
    Workflow Management
    

## EmailOctopus Integrations

Zapier

Integration rated 4.5 from 19 reviews

WordPress

Integration rated 5.0 from 19 reviews

SendPulse

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

Salesforce Sales Cloud

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

See all 32 integrations

## EmailOctopus User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

15%

3

2%

2

0%

1

1%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.5

DH

Darko H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2026

Easy to use, but billing across multiple lists needs to be clearer

4

Previously 5

My overall experience with EmailOctopus has been positive in terms of usability, campaign creation, and general performance. However, the way contacts are counted across separate lists made my costs higher than expected. I would strongly recommend using one main list with segmentation instead of creating overlapping lists, but I also think EmailOctopus should explain this pricing impact more clearly. It is a good platform, but billing transparency around duplicated subscribers across lists needs improvement.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

EmailOctopus is still very easy to use. I like the clean interface, good templates, drag-and-drop editor, and how quickly I can create and send campaigns. Overall, it remains a practical and user-friendly platform for email marketing with good pricing.

Cons:

My main issue is how subscriber billing works across multiple lists. I had one main list with 4,000+ subscribers, and I created another list from part of that audience with around 1,000+ subscribers. Even though I only used that second list once, the subscribers were counted again toward my total, so I ended up paying for more than 5,000 subscribers. This increased my monthly cost from about $28 to $34. I think this should be made much clearer inside the platform, with a stronger warning before users create overlapping lists.

Reasons for choosing EmailOctopus

I chose EmailOctopus over these alternative products simply because of the price, simplicity and quality.

Read More

AC

ANGELA C.

Verified reviewer

Mental Health Care

Self-Employed

Used monthly for less than 12 months

Reviewed October 2025

A GREAT INVESTMENT that has helped my business to grow

5

a great investment to build my mailing list and also to create campaigns. I really love how the team respond on the same day when there is anything I don't know how to do and they make it super easy to understand. Love the tutorials

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I find it very easy to create email campaigns that have helped my business to grow- the templates are great and if I needed any assistance the team reply to emails on the same day and give excellent support and tutorials to help you create what you need on the platform.

Cons:

nothing. I really love the service and will continue to stay with Octopus as find the support incredible for someone that is not that great digitally you make it easy

Reasons for switching to EmailOctopus

because mailchimp was awkward to use and very slow responses from their support team and clunky use of templates

Vendor Response

Hi Angela, thank you for your outstanding review! Seeing such lovely feedback for our Customer Success team is fantastic. I'll make sure to pass it on, the team will love it :) Thanks again for recommending EmailOctopus!

Replied October 2025

Read More

Chris L.

Verified reviewer

Publishing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

This is the perfect addition to any business toolbox if you're trying to grow an email list.

5

I uploaded a brand new list to Email Octopus with subs who downloaded a reader magnet and within twenty minutes I had a campaign that was easy and simple to set up, and a multiple email automation based on triggers and subscriber actions. From upload to send in 20 minutes. It's that easy, and deliverability was great. The interface is very intuitive, and though I haven't used it, help was available for the asking at every step.

Ratings Breakdown

5

Ease of use

Previously 4

5

Value for money

4

Customer support

4

Functionality

Pros:

Simple and easy to set up, we use Email Octopus to parse new email subs from multiple lists and give them an automation sequence. It took less than 5 minutes to upload a list, and another 10 to set up a multi-touchpoint email automation. Super affordable, and easy to scale too.

Cons:

The intial 2500 sub limit was considered a detraction for us when we first started, since a lot of our lead gen magnets attract a lot of subs who only want the freebie. I wish there were "industry specific" limits.

Read More

Lauren F.

Verified reviewer

Legal Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed March 2026

Perfect for my small business weekly emails

4

Contacts all in one place and easy to organise. Can keep template emails that you can save and amend at any future date. User friendly and great functions for free.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

I use EmailOctopus for my small business. I use the free version and use get some great features for free. I set up weekly campaigns and send out to different groups, ie schools and nurseries. I have draft emails that are easy to amend and make copies of to keep and amend at future dates. I love how you can look back in each campaign to see the percentage of opened emails and also who has clicked on links. So easy to keep your contacts all in once place and organised in groups.

Cons:

I find it quite time consuming to make emails when adding pictures and links but this would probably be the case with most systems.

Read More

AH

Allison H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for less than 2 years

Reviewed October 2025

Thanks for being 8 arms to assist my 2!

5

EmailOctopus has been a wonderful platform for managing our email marketing and newsletters. The interface is clean, intuitive, and easy to navigate, which makes building campaigns and automations simple even for beginners. I especially appreciate the generous pricing structure — it’s one of the most affordable options out there. Highly recommend it for nonprofits, startups, and small teams who want professional email marketing without the bloated complexity of larger platforms.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Deliverability has been excellent, and the templates are both flexible and professional. The integrations with other platforms (like Google Suite and Knack) make it easy to connect EmailOctopus with our broader workflow.

Cons:

Overall, this is an excellent service that delivers great value and reliability. If I had anything that came close to a CON, it would be that I never win at any of the email contests they send. (And how petty of a complaint is that, right?!)

Reasons for choosing EmailOctopus

Email Octopus could be integrated with our CMS whilst your competitor was not.

Vendor Response

Hi Allison, thank you for such a great review! I'm thrilled to see that you find EmailOctopus easy to use and affordable – these are some of our goals :). Feel free to reach out to our team if there's anything we could help you with. Thanks again for recommending us, and happy emailing!

Replied November 2025

Read More

DP

Dawn P.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used weekly for less than 6 months

Reviewed September 2025

Excellent service, highly recommended

5

Very positive. I felt supported right from the start. I've been able to get all my questions answered quickly and easily.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's provided a cost-effective way for me to try out managing a mailing list and communicating with my contacts. The templates look professional and are easy to use. There are a lot of design options to explore. This is new to me but I'm finding it intuitive and user-friendly.

Cons:

I wish I could add attachments but I have found a workaround and I understand the concerns about spam.

Reasons for choosing EmailOctopus

I could get started without committing to a paid service. I really wasn't sure if or how this would work for me so even a free trial wasn't particularly helpful. EmailOctopus has let me try out the system over a few months to see if it will suit my needs. The prices also seemed very reasonable. I'm not running huge campaigns, so I didn't want to pay for unnecessary features.

Vendor Response

Hi Dawn, thanks for your lovely review! We’re glad you’ve found EmailOctopus intuitive and affordable, and that our templates are helping you create professional emails with ease. We're also delighted to hear you’ve felt supported from the start – this shows our efforts pay off. 💜 Happy emailing!

Replied September 2025

Read More

EW

Erin W.

Verified reviewer

Writing and Editing

Self-Employed

Used weekly for less than 12 months

Reviewed August 2025

Where great prices meet great customer service

5

I spent quite a bit of time trying a bunch of different platforms (MailerLite, MailChimp, SendFox, etc) but my search was finally over when I found EmailOctopus. They have the best value and the best customer service in the industry.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

EmailOctopus is not only affordable and easy to learn, they also have \*terrific\* customer service. I recommend EO all the time to other authors.

Cons:

I honestly can’t think of anything. I know that sounds crazy, lol, but I’m just really impressed by them. They’re filling the space that MailerLite is leaving behind, by being affordable and easy to use. EO is going to be the go-to email platform in a couple of years, I think.

Reasons for choosing EmailOctopus

Price, features, and customer service - EmailOctopus beats out MailChimp on them all.

Reasons for switching to EmailOctopus

I have over 10,000 subscribers, and MailerLite got super expensive, plus they’re glitchy, plus their customer service has gone rapidly downhill

Vendor Response

Thank you for such a thoughtful review, Erin – your feedback honestly means a lot to us (especially to our support team 💜). We’re thrilled you’ve found EmailOctopus easy to use and a good fit for your writing journey. Hearing that you recommend us to other authors is the highest compliment, and we’re grateful for your trust. We’re excited to be part of your story as your (already impressive) readership continues to grow. Happy emailing! 🐙

Replied August 2025

Read More

SG

Steve G.

Verified reviewer

Performing Arts

2-10 employees

Used monthly for less than 2 years

Reviewed October 2025

Excellent - especially on the free tier.

5

Very happy overall, I needed something powerful enough, but ideally free for a community venture and EmailOctopus does that very well.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Their free service is outstanding for what you get, and it made it an easy choice to trial. Once signed-up the features and facilites are very easy to understand, with the UI being clean and very user-friendly. I've only had one need for support in 18 months, and that was fixed relatively promptly (considering I don't pay for the service!).

Cons:

I think it would be good to have a lower-priced basic tier which just let you save past campaigns beyond the timer period of auto-deletion you get with free.

Reasons for choosing EmailOctopus

Cost and features available on a free level to try out first.

Vendor Response

Hi Steve, thanks for your great review! I'm so happy to see that our platform is easy to use for you – that's exactly what we're aiming for. I also appreciate your feedback regarding a lower-priced basic tier, and I'll make sure it reaches our team. Thanks again for recommending EmailOctopus and happy emailing!

Replied October 2025

Read More

AJ

Arpit J.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Reviewed September 2025

Email Platform with great features

5

Well i am very happy with the email octopus as of now. It is working like a charm. mostly i am sending mail with the EmailOctopus only.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Well user interface is good and predefined templates. Also i love the editing and report format and i can export each and every stats. it always help me in cleaning list.

Cons:

Well right now there is nothing only bit tricky if i want to move all the contacts to single list. or i want to send the mails to only openers or non openers feature will be great.

Reasons for switching to EmailOctopus

It has so many boundation if i wish to send the emails. And it was not giving good results hence i have moved myself from benchmarkemail

Vendor Response

Hi Arpit, thank you so much for your review! We're delighted to see that our platform is easy to use and that you enjoy the editing and report format. It's also great that you're proactively cleaning your list! We appreciate your feedback on moving the contacts to a single list. I'll make sure to pass that on to our team.

Replied October 2025

Read More

TC

Timothy C.

Verified reviewer

Publishing

Self-Employed

Used weekly for free trial

Reviewed September 2025

A Great Newsletter Service for Authors and Publishers on a Budget

5

Overall, EmailOctopus is an excellent newsletter provider. I highly recommend them, especially to fellow authors or publishers on a budget.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy learning curve, ability to import subscribers, and a competitive free plan that is way better than the alternatives. I also appreciate the customer service, which has been quick and speedy every time I have spoken to them (and they are REAL humans, too, which is nice). The ability to design reusable templates has also been helpful. Also, I have not noticed any decrease in opening and click through rates from transferring over from my old newsletter provider.

Cons:

You only get 3 automations on the free plan, which has forced me to cut down on the number of automations I use. But I only really need one, so it's not a terrible drawback.

Reasons for switching to EmailOctopus

Downgrading their free plan, forcing me to seek out an alternative free plan with similar features.

Vendor Response

Hi Timothy, thank you so much for your excellent review! We’re delighted to hear that the learning curve was smooth, importing subscribers was easy, and our Starter plan has been a good fit for your needs. It’s also wonderful to hear that our Customer Success team has been helpful and that your emails' performance hasn't been affected by the move. We appreciate your feedback on automations and are glad it hasn’t been a significant hurdle. Thanks again for recommending us. 💜

Replied September 2025

Read More

Showing 1 - 10 of 655 Reviews

[See All Reviews](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)

## EmailOctopus Popular Comparisons

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