We set this up in just over an hour, including adding all our lists. Having used MailerLite, Mailchimp, and other services, this one jumped to the top because of its excellent social mission.

EmailOctopus is easy to set up, with plenty of handy support from real people who are clearly invested in the product. Most of the features currently meet the industry standard from what I've seen among other services, and they're still building out a lot of features as well. I'm excited for what's to come.

It's still a little early, but the number one thing needed for our use case is deeper Zapier integration (more triggers, more things to be triggered by).

After a service I'd been using for eight years started developing functionality problems, I checked out competitors and came to EmailOctopus on the basis of a recommendation. Haven't looked back.

Everything WORKS. It's easy to import lists. It's easy to set up lead capture pages to get new subscribers. It's easy to create newsletter templates. It's easy to publish campaigns and get them delivered.

There's nothing I dislike about EmailOctopus, but if I could suggest one feature it would be social media account linking as opposed to having to manually post links to campaign emails to Facebook and Twitter.

It’s affordable and a great start however for the price however it is a bit laggy

It’s and affordable email platform great for beginners

It is laggy and buggy could be improved for performance

The website is very quick and easy to use.

There's really nothing I don't like about it.

So far, the experience has been wonderful. There have been no issues with setting up or sending out campaigns and it has been easy to learn the platform.

The ease of account setup and importing contacts from our old provider to EmailOctopus. I also liked the analytics reports. I also like the lists setup.

I wish there was a mobile app to manage contacts and campaigns.

Glad we went with them. Great customer service too. Very proactive and responsive when we had a question.

There’s not a bunch of stuff built up over years of product development that make it complicated. It feels fresh.

There’s limited editing options and templates for content.

We grabbed Email Octopus to use for a new Youtube channel we were deploying and I wanted clean data for building and sending a brand new list without compromising a larger more mature list. This was the perfect solution. Easy to design and build emails and campaigns, super affordable (we got to 2500 subs free, and only $9 a month over that) and scalable. We were very pleased with the results and open rates, plus the emails look good and deliverability was excellent. I would recommend Email Octopus to grow a list and scale up.

We haven't explored the all in one email marketing for this software yet.

They support team replies very fast and helped me with all my concerns before i made my purchase.

Quite literally i dont think there is anything i could think of.

Best low budget solution for email marketing

There are more complete tools out there but I hope time will bring more features

Positive. Glad I joined! Thank you for your help!

Support has gone out of their way to help me.

Difficulty following instructions, but that might be my computer illiteracy.

We have used email octopus for many years. I can't comment on the support - because we have never really needed them - their product just runs properly and without issues. We use it for a lot of things, but primarily for email lists for our users and list management. Their API was easy to integrate into our app, and it makes things really smooth and easy.

Easy to use, almost never a bug, affordable

UI can be a bit weird, but is super minor. Its a really great product

I moved from a different mailing list company which had significantly raised its' prices and bloated its' product full of "features" I didn't need. I was nervous switching, but it was completely painless, even though I had to setup templates and sign-up forms from scratch. Moving my list of 1500 subscribers across was also very easy.

The interface is extremely clean with no clutter or bloat. The website runs smoothly with no lag when I'm adding lots of info to a newsletter. Block management is easy to understand and it's simple to test the emails before deploying. I appreciate the the simplicity of campaign reports and automations are easy to setup.

It's not quite as feature-rich as some of the big mailing list companies. However, this isn't necessarily a bad thing as it makes it very simple to use.

I love that EO is so easy to set up and use - it took me less than 30 mins to set up my first automation (welcome email to new subs) and prepare my first weekly campaign. The UI was really nice too with the drag and drop builder (for someone like me who has no coding knowledge) and the flexibility to customise the layout even though I'm on a free plan. Also liked how generous EO in the early stages of growth for the user!

Have not run into any cons, but I would enjoy a more flexible builder UI that could help me standardise fonts and colors for the complete mail and be able to revert to it with a single click if any incorrect formatting exists. Also, pressing backspace to delete a word also deletes the space before that word, which isn't required (it slows down typing speed)

EmailOctopus has allowed us to have bigger lists (compared to the monkey) before hitting a paid limit. It's allowed us to target smaller but more effective segments of our lists with different campaigns.

The limits on free accounts are higher than the famous Monkey brand and the reports are nicely detailed. Custom fields allow good segmentation of lists and it's super simple to use them in the email content.

The builder for email is sometimes a little convoluted with the side panel that pops out to edit details like buttons etc. It's not always clear if a change has been saved.

Overall, I think I am using EmailOctopus for more than 3-4 years now I think. I have been very satisfied with their product and haven't found any other service which gives me such good features at this price point. All the best to their team and hoping they take EmailOctopus to new heights.

I have been using this since it was a very small product. I have seen it grow and add new features with time. They have definitely grown for the better and added some really nice automated marketing features without increasing the cost too much.

Amazon SES reputation management is the biggest issue I have faced. Though, it's not their part of the product directly but there should be some way of managing the reputation and fixing those issues from within their product. Whenever I had doubts, their team did help me out a lot.

Very positive.

We use EmailOctopus for our small agency to send our newsletters and other targeted email campaigns. Their tool is extremely easy to use and is very cost efficient for small agencies that have to watch every penny. Plus the are continually adding new features to the platform which makes the value increase every quarter!

Would like the ability to create sub-accounts. And it's a bummer to pay a foreign transaction fee every month.

Good overall and I will continue to be a client as long as I can be.

From the ease of signing up, uploading my leads, and creating my first campaign I have really enjoyed using this service. Their support staff is very personal and they work one-on-one with me in a prompt and polite manner. They listen to my issues or concerns and take the time to explain the answers to me. It has been a pleasure working with Email Octopus and I plan to continue to do so for many years to come.

When configuring the lead capture form I could not figure out how to set the width of the form fields, or design the form to fit the area on my page for it. I had to instead remove a paragraph on necessary information from the page and design my page around their form.

I'm thrilled with my experience with Email Octopus and am glad I switched from the more expensive newsletter providers.

I love the pricing, the ease of setting up newsletters, and that I can stay within a budget without losing the newsletter features that allow me to have high subscriber engagement. I also like how easy it is to add new subscribers and that it offers a user-friendly design platform.

I haven't had a chance to explore automation yet, but that's one thing I'd like to set up and figure out.

Incredible. In the time & age where platform are becoming extremely bulky, EmailOctopous keeps it simple, clean, automated. Customer support is on point every time.

- Simple yet powerful - Not overwhelming - Incredible customer support - Fantastic automation

- Segmentation features - Advanced automation & workflows

EmailOctopus provides a dependable platform at a reasonable price, with exceptional customer service. Questions are swiftly and thoroughly answered. The platform is simple to use and offers a wide range of options that i have use to write our newsletter and email marketing content.

I'd want to see the email builder drag and drop functionality enhanced. It works okay, and the emails are attractive, but it isn't as polished as some other newsletter builder software that I have used. The email template should be more customizable and easy to add a design into it.

Outstanding. I have so much control and flexibility to use this service for so many bulk emailing applications and I can scale up or down to mirror my busy seasons. I have been thrilled with this service for years.

I have been a user of EmailOctopus for years and have seen the company, services, and functionality grow and develop over time. The customer service has been extraordinary whenever I have had questions and I have always received highly respectful communications from this company. They know that your success makes them succeed as well so they are in your corner every step of the way and they treat customers fairly at all times. The ease and flexibility of this web-based program are outstanding and I have made recommendations in the past that have since been implemented. What the service is now is a godsend for anyone needing to send bulk emails whether frequently or occasionally because they allow you to scale up or down to your needs, which I see as further proof of their customer first philosophy. The setup is easy if you follow the instructions or ask for any help and once you are setup with amazon and email octopus, you can be confident that you will achieve everything you desire with this service. Best of luck to you all in future endeavors.

None Exist. Try to change my mind. This service is outstanding.

EmailOctopus is focused on one thing - helping you send beautiful emails to your subscribers. It's not bloated, it's simple to use, and it's priced very competitively. We switched from Mailchimp a few years ago. We love the ability to use our Amazon SES account to keep costs low for our high volume of weekly email sends. I've also switched client's from Mailchimp to the EmailOctopus Pro plan and it always saves them time and money.

Would be great to have more integrations with other content management systems but they keep improving every day!

I would recommend EmailOctopus without reservation.

The customer support was the best feature of EmailOctopus. Every question I had was promptly answered with useful information. Customer service really went the extra mile to make sure I was satisfied.

My requirements were quite basic. While not a "feature" of the software, the only area where I saw an opportunity for improvement was to have customer service available during standard US business hours (EmailOctopus seems to be based in the UK.)

Nutshell - AWESOME. Ease of use. After failing to be able to achieve what we needed with a well known competitor we switched. We had spent four days trying to import our list with the competitor but were unable to due to limitations in the host software.

No landing page. Sure its fine for us, we have a website page specifically for capturing new signups but some will not have this ability. For example in the MLM world the 'rep' or 'agent' may not have or need an actual website but will absolutely need email marketing with a very simple way to capture new users. Something with a url that would allow for sharing on social networks. Integration with Wordpress isn't very 'pretty'! We're having to use web hooks in a separate form to pass the data through automation to our audience list. The WP plugin isn't, and very probably never will be, as powerful as some of the built in tools within modern WP page builders. Unfortunately whilst the bigger guys tend to get their platforms integrated into WP plugins, it helps the plugin devs sell the product, EmailOctopus isn't current being supported. WP plugin devs, if you're reading this, make it happen!!