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EmailOctopus vs Klaviyo
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.4 / 5
Value for Money
4.8 / 5
4.3 / 5
Customer Support
4.8 / 5
4.3 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
March 24, 2025
March 23, 2025
Pros/Cons
Pros
- It is very impressive software. One of my customer suggested to use and I am very happy with that.
- As an entrepreneur building a business Email Octopus has been the perfect mix of a valuable tool at an affordable cost. The connection it helps me to create with my clients is truly appreciated.
- EmailOctopus offers a reliable platform at an excellent price, and the level of customer support is particularly good. Questions are answered promptly and efficiently.
Cons
- Email wise dependent on amazon ses. The templates are very poor and extremely limited in counted.
- My experience with EmailOctopus was a little frustrating trying to get things set up properly.
- Slashed my email marketing bill from $1300 a month with that monkey thing and now under $300 with faster delivery using Amazon SES.
Pros
- My experience with Klaviyo has been great overall. We've seen positive changes to our account since implementation and appreciate how easy it is to use.
- The campaigns are super simple and easy to set up, their templates work great. Once you sync your store to your account, it is very easy to roll out automated emails and campaigns to your customers.
- Klaviyo is amazing in handling our email lists. I particularly love how they segment our customers so we don't have to do it manually and can direct our communication with them accordingly.
Cons
- I constantly have issues with my block styles. It's especially frustrating when the block style would register in desktop but not mobile.
- Klaviyo has problems integrating to point of sale (POS) services, since when trying it the platform usually collapses and we must restart the work, which takes us too much time.
- The pricing model sucks. You need to manually deactivate list members rather than being based on email volumes.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
