Endear helps me gauge the effectiveness of my client outreach. It shows me what type of outreach is well received and makes my clienteling more efficient.

Easy to use and integrate with Shopify. Easy to contact clients and build rapport.

They've been great partners helping me work towards goals within my business. It's easy to use, I was able to get a team of 8 up and running within a week.

Software is SO user friendly. The option to segment your client list using the features makes client reach much more efficient and effective.

It has great features and easy to organize but simplifying it a bit more would be great and make messaging smoother as it feels like things don't flow together but they could.

Integrated with Shopify! super organized and work well togeher.

I liked the ease of use and the statistical analysis.

Also, the team is super communicative and always gets back to myself, and the rest of the team, very quickly, which is greatly appreciated.

I like the multi functions which will afford me better out each.

I find that it has been difficult to use in the beginning, it is getting better. It is slow or difficult to propagate contact info in to the data bank.

The team has been great to work with, more of a partner than anything else.

I am unsure how my clients receive the emails. I have a low turnover of them opening it.

It's a huge time consumer flaw that does get frustrating when you don't have much time to do what I have to do on Endear.

I think the ability to create a personalized look books is useful.

I really love that it makes emailing customers easy, also that lots of details of clients are shown.

The thing that I find the most useful is being able to filter through hundreds of thousands of clients to target a very specific group for a specific kind of outreach.

The lookbooks are such a better, complete presentation and much more professional. Also being able to track outreach success, the conversion period, and last contacted.

Again, the lookbooks are my favorite tool. I love how it makes clienteling (which can be tedious) an easy task.

The Endear Chat is SO HELPFUL. Quick and informative responses.

To bad at all gets the job done for the most part.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

Endear is the industry's leading CRM and clienteling platform, designed to empower omni-channel retail brands to boost sales and foster stronger customer relationships.

Endear's clienteling software solution offers a suite of tools that seamlessly organize customer data, facilitate targeted communication through text and email campaigns, craft personalized Stories, provide built-in live chat functionality, and offer insightful analytics to track store, team, and campaign performance.

With Endear, brands can modernize their strategy with one convenient, comprehensive tool that streamlines various aspects of customer engagement and retail sales enablement.

The key strength of Endear lies in its ability to centralize and organize customer data effectively. By leveraging Endear's CRM, brands gain a holistic view of their customer base, enabling them to better tailor retail marketing strategies and personalize interactions. This level of customer segmentation and personalization is essential in today's competitive retail landscape, where rising to meet customer needs is a crucial part of building customer relationships for the long haul.

Another key feature of Endear is its capacity to facilitate targeted communication through text and email campaigns. The platform empowers retailers to create and execute hyper-personalized campaigns, ensuring that the right message reaches the right audience at the right time. This targeted approach not only enhances the effectiveness of marketing efforts but also contributes to a more personalized and meaningful customer experience.

In addition to its advanced retail marketing capabilities, Endear's stand-out feature is it's custom story builder. Endear Stories allow brands to showcase their products in a story-like format their customers already know and love. By curating personalized lookbooks using automatically imported products, teams can engage customers with a curated selection of products that align with their preferences, ultimately driving sales and increasing customer satisfaction.

Plus, Endear offers built-in SalesChat, further elevating the ability to reach customers in real time. This feature facilitates instant assistance, product inquiries, and personalized recommendations directly from a brand's product pages, fostering an immediate connection that enhances the overall online customer experience. The live chat functionality also contributes to building customer trust and loyalty, as shoppers appreciate the accessibility and responsiveness of the brand.

And finally, Endear goes beyond standard CRM functionalities by offering comprehensive analytics to track store, team, and campaign performance. Retailers can gain valuable insights into the effectiveness of their strategies, allowing for data-driven decision-making. This analytical component is crucial in refining retail store marketing, optimizing team performance, and identifying areas for improvement, ultimately contributing to sustained business growth.

Elevate customer engagement, boost sales, and foster long-term loyalty with Endear. With an extensive range of features designed to help with data organization, targeted communication, custom lookbooks, live chat, robust analytics and more, Endear empowers retailers to navigate the complexities of the modern retail landscape with confidence and success. Invest in Endear today and revolutionize your approach to customer relationship management and sales optimization.

LongDescription

Multi-Location

For Retail

Email Marketing

Commission Management

Reporting/Analytics

Internal Chat Integration

Customizable Reports

Document Storage

Activity Tracking

Customizable Fields

Data Import/Export

Email Templates

Contact Management

Mobile Access

Sales Reports

Marketing Automation

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Customizable Templates

Interaction Tracking

Contact Database

Third-Party Integrations

Campaign Management

Real-Time Analytics

Engagement Tracking

Real-Time Notifications

Data Visualization

Multi-Language

Customizable Branding

Tagging

Multi-Channel Marketing

Marketplace Integration

Multi-Currency

Real Time Data

Data Synchronization

Customer Database

Real Time Reporting

Customer History

Access Controls/Permissions

Collaboration Tools

Content Management

Sales Onboarding & Training

Task Management

Activity/News Feed

Mobile App

Search/Filter

Customer Segmentation

Dashboard

Real-Time Updates

Performance Management

For Sales Teams/Organizations

Commenting/Notes

Product Catalog

Live Chat

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Please contact Endear directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Endear

In Person

Live Online

Webinars

Documentation

Videos

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



File Management

Document Templates

Meeting Management

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Project Templates

Templates

Calendar/Reminder System

Team Calendars

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Room Booking

Full Text Search

Template Management

Scheduling

Offline Access

Multiple Projects

File Transfer

Audit Trail

Version Control

Notes Management

Booking Management

Discussions/Forums

Two-Factor Authentication

Address Book

Video Support

Customization

File Sharing

Multi-User Collaboration

Event Management

Multiple Format Support

Chat/Messaging

Response Management

Inbox Management

Document Automation

To-Do List

Conferencing

Remote Access/Control

Appointment Management

Video Conferencing

Secure Data Storage

Video Streaming

Task Progress Tracking

Archiving & Retention

Microsoft Outlook Integration

Document Management

@mentions

Document Generation

Image Editing

Productivity Tools

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Endear vs Microsoft 365

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