EngageBay CRM vs Microsoft Outlook

RATING:

4.7

(691)

EngageBay CRM has 691 reviews and a rating of 4.65 / 5 stars vs Microsoft Outlook which has 1920 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (691)
4.5 (1920)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 22, 2024
April 24, 2024
Pros/Cons
  • Pros

  • EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.
  • This is basically like hubspot but without the expensive price tag. You'll probably get everything you need and more.
  • Cons

  • It’s hard to edit email Templates and landing pages.
  • Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
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  • Pros

  • I can even add an image to my signature which is a very attractive feature. The customer care team were very responsive when I had a problem last year.
  • Easy to access the mail service and friendly support for customized subscriptions of the application. The scheduling option is quite good and mobile access of the mails is very useful at the times.
  • Cons

  • It is hard to transition from Gsuite to Microsoft outlook. Nothing is inherently wrong with Outlook, but it is different enough to be annoying.
  • It can look different depending on whether or not you're using it with the online web app or with the desktop application, so it can be confusing if you're not used to it.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos