eTrigue DemandCenter software


9 reviews(4.5/5)
9 reviews(4.5/5)

eTrigue DemandCenter is a cloud-based marketing automation solution that caters to SMBs in various industries including advertising, healthcare, technology, transportation, utilities and B2B.

DemandCenter's drag and drop interface allows users to create campaigns that helps businesses to analyze and quantify either individual messages or cross-campaign effectiveness automatically with DemandCenter's customizable dashboards, which allow users to take immediate action and adjust their marketing efforts.

Features include lead nurturing and lead scoring, email marketing, anonymous and known visitor tracking. Real-time alerts enable salespeople to quickly respond to buying triggers. Users can set triggers based on activity, scoring, timing or demographics and then receive notifications via email or have the leads added directly into the organization's CRM system. Users can also customize alerts to add notes to sales teams.

DemandCenter can be integrated with various CRM solutions like Salesforce.com, Microsoft Dynamics and NetSuite. Services offered are billed monthly. Support is offered via phone and email.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

9 Reviews of eTrigue DemandCenter

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  • Katie from Health Integrated

    February 2017

    eTrigue Marketing Automation Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been using eTrigue for about 5 or 6 years and think it's great. I've also used other email and marketing automation tools and this one is great for the price.

    Pros

    Great product for the price. Support is good.

    Cons

    Would like better syncing with salesforce and supression lists.

    Review Source: Capterra
  • Silvia from DPT

    Specialty: Pharmaceuticals

    July 2016

    eTrigue campaigns

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    eTrigue has several helpful templates for landing pages and emails. The customer support is very helpful and usually responds within the hour of your request.

    Cons

    Is anyone experiencing an extremely low open rate on campaigns? I have sent several campaigns out within the last month or two and the majority of my recipients are claiming they do not have the email in their inbox or spam folder. However, on my message effectiveness report, it shows that they were delivered and usually only have 4 or 5 bounce backs out of 1,000. I am very concerned that my message is not being received and my marketing efforts have failed. After reaching out to eTrigue support I made necessary changes, example: enabling MIME (Multipurpose Internet Mail Extensions) which provides a plain text message in addition to our HTML format, but still my open rates are significantly low. Any tips? Thoughts?

  • Verified Reviewer

    Number of employees: 11-50 employees

    November 2015

    Best Marketing Automation system that doesn't require a dedicated operations team.

    Ease-of-use
    Quality
    Support
    Value for Money

    We support many clients who have limited resources internally. eTrigue Demand Center lets the client create emails, landing pages with a simple to use editor, create lead alerts for their sales teams, and integrate with their webinars.

    Pros

    Very easy to use. Reporting is fully customizable with a few clicks. Does not require a CRM system to use, though you can integrate with salesforce.com, MS Dynamics or SugarCRM in about 15 minutes.

    Cons

    We have not had any issues. The eTrigue support team is very responsive, free to use, and gets back to us very quickly.

    Review Source: GetApp
  • Alexandra from REI Systems

    Specialty: Software / IT

    August 2015

    eTrigue has taken our marketing efforts at REI Systems to a new level.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like all the features and capabilities I KNOW the product has. It has helped take REI's marketing efforts to a new level.

    Cons

    The product is not completely user friendly. Some parts are, but overall, I find it to be confusing. It takes a lot of practice to get it down pat.

  • Jeff from Toltec Global Services

    Specialty: Other services

    February 2015

    DemandCenter by eTrigue Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is comprehensive and easy to use. Management is very interested in the performance, reliability and user experience. They also incorporate new features suggested by users as quickly as it makes sense to modify the application. Customer Service is probably the best experience I've had in 20 years. The Client Success team is exceptional. They respond quickly and with exact information as available.

    Cons

    We work so extensively with the team at eTrigue that anything we don't like is generally ignored due to our customer experience, which is exceptional. For the record, we are one of the largest users and clients of DemandCenter.

  • Hanna from BizNet Software

    Specialty: Software / IT

    February 2015

    eTrigue DemandCenter Recommended

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The best part about eTrigue were their real-time lead alerts. If someone in our eTrigue database went to visit our website, the correct salesperson would be notified, making our lead gen pretty strong!

    Cons

    It doesn't integrate well with Microsoft Dynamics CRM. This could be either MD or eTrigue. But it was the reason we switched from eTrigue to ClickDimensions - because ClickDimensions integrates with our CRM.

  • Darcy from Integrant

    May 2012

    Overall a good product

    Ease-of-use
    Quality
    Support

    DemandCenter met our email automation needs as well as provided us with more features that we were able to implement to expand our marketing reach.

    Pros

    *Drag and drop interfaces
    *Dynamic list building
    *Anonymous visitor tracking
    *Great support

    Cons

    *Reporting is not always intuitive depending on what information you are trying to see
    *Importing contacts from Salesforce to DemandCenter can be time consuming

    Review Source: Capterra
  • Barry from Skype

    May 2012

    Easiest, most feature rich marketing automation solution available.

    Ease-of-use
    Quality
    Support

    High recommend eTrigue Demand Center. We have used other marketing automation solutions that require dedicated programmers to support, and extensive training. eTrigue had us up and running in 5 days, and is extremely user friendly. AND IT IS EASY TO CHANGE CAMPAIGNS MID STREAM. With other systems it was an act of god to change our campaigns. eTrigue lets us pause campaigns, change them, and compare the performance of everything is one view. Their team is very supportive, and will help you do most anything.

    Pros

    Marketing automation for the rest of us at its best.
    Excellent support team, responsive and thorough.
    Easy to create, pause and change campaigns on the fly
    No dedicated programmers needed
    Drag and drop interface is very intuitive
    Automate flows with as many emails and actions or alerts as you want.
    Integrated with SFDC, and chat within a week.
    Lead flow is up over 300%
    Reporting is very flexible, and instant
    Able to run over 30 programs simultaneously, allowing only a few hours a week.
    They dont charge for users or emails or visits
    Highly recommend eTrigue DemandCenter

    Cons

    none that i know of.

    Review Source: Capterra
  • Tony from eTrigue Corp.

    Number of employees: 51-200 employees

    September 2015

    Ease-of-use
    Quality
    Support
    Value for Money
    Review Source: GetApp
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