Eventdex

RATING:

4.7

(39)

About Eventdex

Eventdex is an event management tool offering registration, event management, agenda creation, surveys, notifications and more. Mobile applications are available for iOS and Android devices that allow attendees to access event information remotely. Eventdex provides attendees with information such as schedules, location maps, exhibitor lists, speakers and seminars. They can view speaker bios, social media profiles, videos, event documents and other attachments. Seminar schedules and descriptions can be managed with the agenda feature. Users can send out event surveys during pre-registration to gather demographic data. Email notifications for exhibitors, attendees and speakers can be customized for specific events. Name badge printing and payment processing can...

Eventdex Pricing

Registration: $1 per ticket ScanAttendee: $299 per event with 1 session Lead Retrieval: $100 per exhibitor Virtual & Hybrid Event: Contact Eventdex Onsite Event Management: Contact Eventdex Business Matchmaking: Contact Eventdex MatchLeads: Contact Eventdex Event App: Contact Eventdex

Starting price: 

$1.00 one time

Free trial: 

Available

Free version: 

Available

Event details
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Eventdex Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Eventdex

1 - 5 of 38 Reviews

User Profile

Corrine

Verified reviewer

Events Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2019

New Jersey Meeting Planning Company - Absolute Events By Corrine

PROS

I love the flexibility of Eventdex and the ease of use. I have tried using many other tools and I find that this one gives me the ability to get registration for my clients program up and running very quickly with little to no issue. The reporting is also very good. I recommended the matchmaking aspect to another client which worked very well. I have also experienced Evendex as an attendee and the check-in app works quite well. I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool.

CONS

I don't really have any cons for this tool. I love that I can say that. Nice job Eventdex

Emily

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent Customer Service & Developers - Went Above & Beyond!

Excellent experience with customer service, sales and developers. I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. Cannot say enough positive things about our experience with [sensitive content hidden]. Thank you again!

PROS

Top-notch customer service and extremely responsive team. The developers and project managers worked extremely quickly to help us pull off a last-minute change when we lost our other software vendor and successfully execute a big event seamlessly. When shortfalls with Eventdex programming didn't allow us to do certain things with badge design, the developers helped us come up with solutions. Our customer service experience was unparalleled compared to other vendors we've worked with before. Looking forward to working with Eventdex again for all our future events.

CONS

Not able to customize and code multiple tickets/badges for multiple events. Had to come up with a workaround for this. A bit difficult when it came to customizing the on-site printing fields & design compared to other vendors we've used before. (We needed to print a variable number of badges per attendee, not just one with a QR code that could be scanned for every event the person attended.)

Reason for choosing Eventdex

Quickest response time, great team + salesman, excellent customer service. User-friendly software and lower learning curve than alternatives on the market.

Reasons for switching to Eventdex

Discontinued software. Very dissatisfied with customer service/support at previous vendor; long response times. We were looking for a change even before they discontinued their software for in-person events (without notice).

Vendor Response

Dear Emily C, We sincerely appreciate your kind words, and we are happy to have provided you with first-rate support and excellent customer service throughout the course of your event. Your valuable insights regarding customizing on-site badge printing fields and badge design are truly appreciated. Rest assured, we are actively working on enhancing our platform's capabilities to better cater to the unique needs of our valued clients, like you. Being your reliable event management partner is an honor, and we look forward to helping you with all of your upcoming events. Please don't hesitate to contact our committed team if you ever need help or have any additional suggestions. Best wishes, Team Eventdex

Replied August 2023

Neil

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2017

I was pleased with the support that the team at Eventdex offered when I signed up.

PROS

I like the business model of the software. I also like the login dashboard display and the ability to see details at a glance. I have had good support when I have needed help. The navigation through the system is good.

CONS

I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes,

Vendor Response

Hey Neil! We do appreciate when our customer is satisfied with the team and support. Will take into consideration certain views that you have mentioned and also happy to know that you've liked the overall interface and features.

Replied May 2018

Omar

Marketing and Advertising, 51-200 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great Experience!

Eventdex helped me run a smooth registration process during my event and helped me deliver an excellent mobile application to my event’s attendees. Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events.

PROS

Eventdex was by-far, the most user friendly platform I have encountered that specializes in delivering mobile applications, registration modules and other essential software for all types of events. They deliver great user support and delivered on everything that was promised in our deal. In fact, they went above and beyond and went the extra mile to ensure that my organization has the best experience.

CONS

Extremely minor to none. Personally, I did not face any problems that weren’t addressed right away.

Reason for choosing Eventdex

Better pricing and same features if not more.

Rajesh

Events Services, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Excellent customer support

I have used it at 5 events and have no issues at all. It is an inexpensive yet good software.

PROS

Eventdex offers almost all features at a fraction of cost than other similar software. It is easy to use and heavily customisable. Their customer service is excellent. I have been using Eventdex for 3 years and not even once I had issue with getting timely response from their team.

CONS

Eventdex's strength is also its weakness. There are a lot of features and a new user can be confused by those. More simplification (like expensive software such as EventBrite have) will be great.

Reasons for switching to Eventdex

EventBrite is too expensive.

Vendor Response

Thank you so much Rajesh!

Replied August 2019