ExpertSender Software

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FrontRunners 2021

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About ExpertSender

What is ExpertSender? ExpertSender is a stable, high deliverability platform that helps eCommerce stores to grow their revenue with marketing automation across email, SMS, mobile, web and chat channels. We provide advanced data-driven customer segmentation, dynamic message personalization and dedicated support for all our customers. We've been in the business for over 11 years and deliver over 20 billion messages a year for over 1,000 brands worldwide. Best For Medium-sized and big eCommerce stores, but we also bring value to other industries, including travel & hospitality, finance & banking, automotive and media & publishing. ...
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ExpertSender User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 26 reviews

Natalie

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2020

Awesome Web-Based software to store and share the data.

I was not a big fan of this application before using this for my company. Now I accept its powerful and awesome functions to handle my business not even locally but in the international market. It holds all messages and email hub at the same time. Its trial version is available to understand its feature and to choose the application to pinpoint function. Nothing is as good as this software in managing the product’s marketing and detailing. Our customers are happy and so we are, by having this application to reply to them quickly.

Pros

If somebody requires an application with a large memory board and at the same time, transfers or share the data, then Expertsender is an appropriate software for those masses. It possesses the power to store messages and emails and deliver with great responsibility. This diligence is one of the best communication platform for business companies and clients. Guests are comfortable to allocate the product’s detail and reviews. Nothing is far from this awesome application.

Cons

This application is a user-friendly and time-saving product to catch many clients, but the traffic on its storage can limit ate its function so always watch for the segment based storage before saving any data. It provides a good sharing platform for clients and sellers equally. Its mobile version is a bit slow but it plays well in a system with good internet speed. Speedy Wi-Fi is mandatory for its function.

Rahul

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

May 2019

Quality Performance

Basically We liked Expertsender more than other platform in comparison of easiness. Plus It is easy to make future planning. So In Email Marketing world I would like to suggest other people to prefer Expertsender. We have better revenue in some specific country market due to good services & results.

Pros

- Specifically In Expertsender all reports are categories with proper filters. Moreover, we can check all data based on message & performance plus It is super easy to use for newcomers. - Another quality of Expertsender, We can set limit of specific list during segmentation And we have more options to make quality segments. Maybe sometimes bit of difficult to find specific sub filters but thats not big deals. - In settings part It is super good to maintain sending limit in channels. Plus we can easily create users for extra access. - Overall Most part I like is Reports Due to specific filters because it is easy to make decision based on results.

Cons

- At some point When we have to make test of message we are facing problems due to channel blockage. In this case I would like to recommend to put separate Channel for test.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2019

Top Secret Review for Expert Sender

We like our open rate growth. But we still have problem with connections with our database.

Pros

Drag and Drop editor Possibility of creating different Groupon od receivers. High open rate of our newsletters

Cons

Not good UI and UX. Sometimes it's highly complicated to find option or functionality.

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

ExpertSender for ecommerce

Pros

The interface is easy to understand. For more tech guys there are unlimited number of opportunities to work with data and marketing automation. Amazing performance for ecommerce businesses

Cons

Few inconvenient thing about manual email creation.

Reasons for switching to ExpertSender

Multichannel messaging and automation

Sean

Verified reviewer

Company size: 11-50 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2019

Robust and Stable Platform With Excellent Support

Overall positive; and besides just the fantastic and stable technology, I've always appreciated the wonderful support our account has received from the Expert Sender team. They are excellent communicators.

Pros

The consistently reliable speed. It's a solid web based app you can use to manage and deploy emails from any part of the world.

Cons

Reporting - I wish there more layers, more ways to dig into the data within the platform.

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