Meta for Business vs iContact

RATING:

4.4

(2279)

Meta for Business has 2279 reviews and a rating of 4.44 / 5 stars vs iContact which has 590 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (2279)
4.5 (590)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 15, 2024
April 18, 2024
Pros/Cons
  • Pros

  • Purchasing more ads was also a great way for our agency to be viewed more by the community.
  • I enjoy the videos and groups features as I can get some escapism going as well as make like minded friends all over the world.
  • Cons

  • Also when our site uses it to review our postings, they often get lost checking their own feeds.
  • On the other hand, the tools are getting worse and worse to use, both on desktop and in apps. There are so many updates that I can't get used to anything that is changed.
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  • Pros

  • Excellent customer service and support, very custom templates which makes this very useful, also enjoy the automation tool.
  • I reached out for customer support/service multiple times and was always happy with the outcome of my requests.
  • Cons

  • The inability of applying some CSS & HTML tricks and shenanigans in their editor.
  • Leaving iContact was a pain also. My organization signed a contract for annual subscription, so I assumed we would have to re-upp at the end of each year.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos