Meta for Business vs Mailchimp

RATING:

4.4

(2279)

Meta for Business has 2279 reviews and a rating of 4.44 / 5 stars vs Mailchimp which has 16880 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (2279)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 15, 2024
April 16, 2024
Pros/Cons
  • Pros

  • Purchasing more ads was also a great way for our agency to be viewed more by the community.
  • I enjoy the videos and groups features as I can get some escapism going as well as make like minded friends all over the world.
  • Cons

  • Also when our site uses it to review our postings, they often get lost checking their own feeds.
  • On the other hand, the tools are getting worse and worse to use, both on desktop and in apps. There are so many updates that I can't get used to anything that is changed.
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  • Pros

  • Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.
  • I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.
  • Cons

  • Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
  • Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos